I don't know who this Tom is, however every buisness that has a rep. should take a lesson from Tom. I have seen buisness's dedicate reps. to only come and go on thier terms.
Spikes' is above all, and if I didn't get it in the poop chute locally so badly that it still hurts, I would have many more lowers from Spikes.
Questions are answered with answers and always within a timely fashion. I will be buying all my non FFL items from Spikes if I have a choice.
Thanks for being here for your customers and potential customers.