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Posted: 11/13/2008 6:15:37 AM EST
Check their website. They were going to have a day that they didn't answer any phones so they could get caught up on shipments... I think it was today...
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Posted: 11/13/2008 6:38:32 AM EST
Quoted:
Check their website. They were going to have a day that they didn't answer any phones so they could get caught up on shipments... I think it was today... That day was the 12th. I've tried the 10th, 11th as well as today. 3 days of busy signals. No luck with email either. Just trying to figure out a way to get through to them. |
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Posted: 11/13/2008 6:48:28 AM EST
Quoted:
People calling non-stop? This |
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Posted: 11/13/2008 8:06:26 AM EST
Quoted:
Quoted:
People calling non-stop? This I find that hard to believe....at least to the extent I've tried to reach them. Great company, but needs a help wanted sign out front. |
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Posted: 11/13/2008 8:27:50 AM EST
Quoted:
I find that hard to believe....at least to the extent I've tried to reach them. Great company, but needs a help wanted sign out front. But if they hire more people, they will have to raise their prices which would cause the arfcom hordes to scream "price gouging" from the rooftops. No win. |
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Posted: 11/13/2008 8:34:39 AM EST
Quoted:
Quoted:
I find that hard to believe....at least to the extent I've tried to reach them. Great company, but needs a help wanted sign out front. But if they hire more people, they will have to raise their prices which would cause the arfcom hordes to scream "price gouging" from the rooftops. No win. AIM's support runs very deep around here. Strong reputation for a quality staff and products. But 3 straight days without being able to get through by phone or email? They clearly need the help. I'm sure I'll eventually get through. |
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Posted: 11/13/2008 9:07:48 AM EST
I can't wait to place my first order with AIM but i have been trying all day monday, tuesday and today.
AIM i just would like to backorder a few CMMG lowers. I will just keep trying 
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Posted: 11/13/2008 9:31:00 AM EST
You guys we have 8 employees answering 6 lines that ring as soon as you hang one of them up. I don't know what else we can do. Sorry for the inconvenience. Keep trying though, thousands of people are getting through daily.
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Posted: 11/13/2008 9:52:57 AM EST
Quoted:
You guys we have 8 employees answering 6 lines that ring as soon as you hang one of them up. I don't know what else we can do. Sorry for the inconvenience. Keep trying though, thousands of people are getting through daily. Thank you Eric, we all appreciate AIM and what your doing for us. |
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Posted: 11/13/2008 10:01:49 AM EST
Quoted:
You guys we have 8 employees answering 6 lines that ring as soon as you hang one of them up. I don't know what else we can do. Sorry for the inconvenience. Keep trying though, thousands of people are getting through daily. A pulse, that's all I needed to hear! You guys rock, thanks. |
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Posted: 11/13/2008 12:47:40 PM EST
AIM
whats up man i finally get through and i get an answering machine.... Damn i must have tried about 300 times today.. [>:/] |
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Posted: 11/14/2008 5:37:08 AM EST
Edited for clarity
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Posted: 11/14/2008 7:00:24 AM EST
YES!!!!! finally after many days and no BS about 1000 trys i finally heard a ring and heard a sweet voice on the other end of the line.
Thank you Linda!! 
Order placed. |
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Posted: 11/14/2008 7:02:41 AM EST
Edited for clarity
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Posted: 11/14/2008 7:09:11 AM EST
Edited for clarity
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Posted: 11/14/2008 9:09:04 AM EST
AIM is good people.......................Period, end of story.
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Posted: 11/14/2008 10:25:11 AM EST
Quoted:
AIM is good people.......................Period, end of story. +1 i actually could not function at work this whole week until i placed that order. I was starting to get a headach.. feeling sick etc.. I feel a lot better now. Thank you again Eric / AIM |
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Posted: 11/17/2008 12:09:37 PM EST
I've tried ~6-10 times a day for the past week. I've yet to get through a single time out of 50 or so attempts.
I put you guys on my #7 speed dial and call whenever I have a break in my work/school. No dice. It's very frustrating, and I understand you guys are mobbed, but god damn. |
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Posted: 11/17/2008 12:12:21 PM EST
Quoted:
I've tried ~6-10 times a day for the past week. I've yet to get through a single time out of 50 or so attempts. I put you guys on my #7 speed dial and call whenever I have a break in my work/school. No dice. It's very frustrating, and I understand you guys are mobbed, but god damn. Bro i sat here for days calling over and over.. you will get through. just keep at it. |
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Posted: 11/17/2008 4:18:14 PM EST
Quoted:
Quoted:
I've tried ~6-10 times a day for the past week. I've yet to get through a single time out of 50 or so attempts. I put you guys on my #7 speed dial and call whenever I have a break in my work/school. No dice. It's very frustrating, and I understand you guys are mobbed, but god damn. Bro i sat here for days calling over and over.. you will get through. just keep at it. today wa way less busy, open lines for awhile |
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Posted: 11/17/2008 4:47:17 PM EST
Bryan, you'll regret posting that, now everyone who was waiting will be calling in!
Oh, did you check the phones to make sure they were working???
Maybe it's starting to let up?? |
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Posted: 11/18/2008 8:21:41 AM EST
Holy crap, phone has been busy for like 4 days straight since I've been trying. Including today.
eta: Literally as soon as I posted this, I got through. Thanks, Bryan. |
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Posted: 11/18/2008 10:27:51 AM EST
No luck yet.
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Posted: 11/20/2008 12:20:16 PM EST
Quoted: You guys we have 8 employees answering 6 lines that ring as soon as you hang one of them up. I don't know what else we can do. Sorry for the inconvenience. Keep trying though, thousands of people are getting through daily. I'm a phone guy, and I design Cisco voice networks. You need a proper PBX, an IVR/ACD box, and a PRI. Done.  EDIT: I finally got through!!!! Woo hoo! And I heard your closed greeting...  |
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Posted: 11/20/2008 12:59:00 PM EST
we have a comdial system, as you can see no $ was spent
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Posted: 11/20/2008 1:34:47 PM EST
Every time I see the AIM Surplus logo I am reminded of the times that I ordered 1000 rd cases of BF Port 308 delivered for $135.00 Man that was some great ammo. I still have about 700 rds of my last case left for "special occassions."
I got laid off the same day that I was about to order 5 cases of the Russian 5.45X39mm ammo. I almost pulled the trigger anyway. I guess I should have all things considered. AIM is a great vendor and I look forward to doing more business with them when the sun starts shining at Hebrew Hacienda again. |
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