what we did at our range was to issue a frequent shooter card, the only way you got one was if you somehow proved that you were a safe shooter, most customers had to get a few min safety class, a quick verbal test, just to make sure you were not a moron, and then we watched for a few min, at the end of the shooting session you got a neat membership looking card with your name on it, after about 2 months anyone without a card had to go thru the testing period
it really stoped a lot of the hood rats that thought they shoot before they ever got into the range and started to be UN-safe...it was simple RSO to customer " got your safe shooter card " NO then short class, when the hood rats started with F*&^ that S$%^....then bye-bye, then when other customers made mistakes like shooting the string on the indoor targets or hitting the clips or target frames , we put a punch hole in their card, showing the next time they came it the RSO could recognize to watch there people as begining or troublsome shooters and keep an extra eye on them
My heart goes out to all you guys that have to put up with the crap at Markham, I was lucky enough to get smart enough to rise above the crap out there and head out to another range ( Pop's ), not that I dislike to follow the rules and regs, but the number of unsafe people that shoot there combined with the RSO and the strict policies, just made it NOT FUN to go to shoot at Markham anymore