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Posted: 4/15/2007 7:57:02 PM EDT
Has anyone dealt with them? How are the prices? I saw their sign on Lake Mead when I was in Henderson yesterday but didn't have time to go check it out. Thanks, Ronzo
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Great bunch of guys. Prices are good. Their ammo prices are always good. Bought lots of NFA stuff there. Talk to Martin.
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Okay, I'll throw gas on the fire. I went to BRA with the intention of buying an AR for my wife. I was ignored for nearly 15 and when I finally got the attention of a clerk he gave me attitude and I promptly handed him the rifle back without examining it and left the store. I had made other transaction with BRA before that and they all went smoothly. Maybe I just hit the store on a bad day, I don't know. But when you run a sales business, it doesnt pay to be an ass to the customers. Also in the time that I was being ignored in BRA I heard the owner make several slams on other shops in the area and generally act like an ass.
I won't spend my money in business that wont at least act somewhat professional, friendly, and respectful to their customers. I'll never darken BRA's doorstep again. |
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+1. I had the same incident with my 9 year old girl escorting me there to buy ammo. He was remarking negatively about uneducated "frequent customers". That = UNSAT. Never again, no matter how good his prices are. I can't accept slander as a character trait. After I frequented the store over years, what would he say behind MY back? V OUT |
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I'm with both of you, he was a complete ass when I was in there. Never again. They ONLY shop in Vegas I will shop at is Island Tactical, other than that I head to the Crossroad Show in Phoenix 4x a year. |
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I've had both good and bad experiences with Black Rifle. At one gun show, they had a rifle marked incorrectly where someone had transposed two numbers on the tag so the rifle was actually $100 below market and I watched Martin, the owner, honor the mis-marked price for the customer. I was impressed by that.
A year later, I was in their shop and I bought some accessories. After leaving, I realized that they had made an error in ringing things up where it was $100 mistake in my favor. I drove back and waited for the same salesman who had helped me so I could let him square it without his boss knowing what happened. -I didn't know him but I didn't want him to get in trouble. I finally got him to help me, I explained his error to him, he recalculated the sale, and got it right. I saw him a month or two later at the following gun show and he recognized me. I went over some things about a shotgun I was looking at buying. After we finished, he complained to his co-workers (while I was still within earshot) that he thought I had asked him too many questions. The guy knew nothing about the shotgun on his store's table and he was upset with me, a customer who had looked out for him in the past. -Of course, I thought he was an ass. Regarding prices- Recently, the prices seem to be going up as they look at what Citadel has gotten away with for pricing. Honestly, I cannot blame them. At the gun shows, I've seen them offer rifles rifles that are several hundred dollars less than what Citadel is asking for on the same rifles and customers will buy at Citadel. That said, at times it seems like Black Rifle just marks down the stuff to see whether anyone will bite. When most places try to get at least $1500 for a PS90, I've seen Black Rifle mark it down to $1200 at a gun show. -I was totally surprised by a guy who I know saw this and then bought the same gun from different dealer a few aisles over for $1600. |
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BRA- I will be gaing back this saturday. I have been there 20+ times and ALWAYS had good service. I like their selection. Martin will tell you what he thinks, there is no doubt about it, and i respect the hell out of that. I for one get annoyed when I am being placated and asskissed into a sale.
If it is customer service you want, try ASS, or MGK, you are sure to be pleased! have fun, Mills |
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+1 Mills, God knows that is why I buy all my guns at stores that will kiss my ass... First, Fact: Most of us are frugal. We buy what we want after an exhausting search and then finding the best price on the internet. We buy with our credit cards over the phone and online. This saves us the sales tax (most of us hate) on most of our items that are expensive. Besides an FFL fee with shipping and a credit card fee is still cheaper than buying it at the same price over the counter with sales tax. Next, because we are bored and love to torture ourselves, we walk into gunshops and see the stuff on the wall that is ALL overpriced (only because we know the going rate). This we constantly bitch about. We usually buy it because we can't find it anywhere else or do not want the hassle of doing the fore mentioned process. Again we still bitch because we paid the gunshop money to do what we were too lazy to do. Forget the price of running a business (electricity, insurance, etc). "That asshole still charges too much". As for the return to topic; we basically just are voicing our opinion. Mine is as follows, as shallow as it may seem: I have been crossed by people just like everyone else on this earth. I do NOT run around slandering them. This is what separates us from the animals. I have had intelligent conflicting conversations (backed with facts that provide me the ability to stand with conviction). SOMETIMES I even change my mind when an argument has a valid side that I have not seen. Point, I have heard personnel at BRA slander others (including some of you on these boards). It is no secret that it opened to hopefully put other people out of business. To the drug addict who robs a 7-11 for diapers is desperate (this I do NOT condone, but can understand), the person who opens a business out of spite to try and bankrupt another out of malice is evil (this I cannot tolerate). Lastly, I respect Mills' comment about Martin saying what you think. I was born unto this earth with NOTHING but my word, without it I am NOTHING. Besides, we as a nation are intelligent enough to interpret the difference between the "N"word and Nappy Headed Ho's... In closing, as for character, beware! It usually is a fine line whereas one befriends out of opportunity (opportunist) than true friendship. It is even more pathetic when that same soul, betrays himself (both in character and in spirit) unknowingly. This can be easily identified. You know who I am talking about. He/she is that person who sits/stands behind the counter and is not only "not an employee of the store" but is "not a friend of the store either". V OUT |
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I had a bad expirence at BRA too... I went in to look at some pistols and was asking him opions about the glock and XD... He acted like "if you don't know what your are talking about I am not going to help you" they just stood there with a angery smerk on ther face... Pissed me off a bit.
I deal mostly with Center mass firearms and spurlocks. Every time I go into spurlocks they are freindly and helpful! Rance Spurlock is awesome too! |
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+1 Amen. |
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I went there twice, once to buy some ammo as a bithday present, the other to buy a tac latch for my Middy. When asked if they had a tac latch, I got a curt, "No", and no further conversation as he turned to talk to a co-worker. Didn't even offer to order one.
I won't be back. |
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I expect idiots behind counters, even owners! However, +1 for Rance Limited local experience, but the buyer should beware in Vegas area! |
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I walked in, he ignored me. I walked out, and now I ignore him!
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I had a similar experience. I walked in and was ignored. I finally approached one of the two guys behind the counter. I asked if they sold carbine buffers for ARs. He gave me a sour face and said they sold Colt parts. A buffer would cost me $64. Just the buffer. No stock, no spring, no extension, just the buffer. I had to have shown some sort of suprise on my face. I kindly said thanks and went home and ordered a carbine buffer from RRA.com direct for $9.99. That was thew last time I was in there, and probably will be for a while. I will say though, prior to that experience, my take on them was positive. Not anymore. I say spend your money elsewhere. |
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Rance is great to deal with, but Spurlocks in not a tactical oriented shop. Mostly hunting and pistol oriented. |
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I wish these gunstores would wise up. I'm tired of reading about bad service and inflated prices. You'd think these guys would read the local boards and get a clue as to what their reputation is.
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Well... Martin has been nothing but a nice guy to me. I know he just recently let two guys go for ignoring customers.
Also, it's hard to catch Martin on a good day. He fell 16 feet and shattered several vertebrae in addition to some ribs and forearm. He has been in constant pain since.... and long before that fall, he was diagnosed with another serious condition. I understand that gun stores are notorious for attitude (Bill's Buy and Sell comes to mind) but I know what's going on with Martin and I don't know if my attitude would be any different thanks, Ron |
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Maybe God is telling him something. Try to get him into church with you Ron. I'm not kidding either. |
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I just bought my Taurus PT140 from them about a month ago or so. I called around everywhere getting prices on it and they had it the cheapest. I'm not sure who I dealt with, it was two different guys but they both seemed cool. I went on a Friday around 5pm. I was taken care of as soon as I walked in. I was in and out within probably 20-30 minutes.
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I had a similar negative experience. I went in there with full intent to buy an H&K and he actually had one in there that I liked.
The second I walked in the door, the clerk (I don't know if it was the owner or not) literally "mad dogged" me for about 7-10 seconds without saying a word. I stood there in the store admiring the toys for about 15 minutes and listening to him bitch about all his medical problems to another person in the store without acknowledging me before I left. Haven't been back since and don't intend on doing so. |
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I think almost any gun store has its good and bad days. Martin and the folks there have been courteous to us, and we've had positive experiences shopping there.
And yes, he has been through a lot lately...I seen the cement area he fell on. Painful think about. |
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I bought from him before, when he first opened...walked in and he was the only one there.....promptly greeted...talked a bit and bought a P22...
So I went in again a few months later intent on spending some more money on a gun and he had a few people behnd the counter and nobody said a word to me..so I left. Went back again a few months later with the same intent to buy a gun and stood in front of the 1911's for atleast 10mins and there were maybe 3 people behind the counter and 2 guys in the store just bullshitting...nobody asked if I needed anything. So I walked. Ive been ignored a bit too often to really want to do business with him. Im not that frugal. I will spend more money at a place that appreciates my business. I have always gotten great service at Island Tatical (with the exception of an FFL transfer which he did try to resolve) and Citadel. YMMV..Im not white, Im Middle Eastern (Assyrian- Roman Catholic) so maybe thats what keeps them from wanting to help me...I dont know... |
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WAAAAAA! I like the place. There is truth the statement 10% of the people will complain 100% of the time. |
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Only problem with your theory on this one is it looks like 75% are complaining. You are in the minority here. |
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Seems like a lot of the time you are complaining about something, I think I am right. |
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You know, I was thinking you smelled like a troll - looks like I was right. |
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You have only been here less than a year. I complained about stuff for 5 years before you got here. |
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Cool, then maybe you can keep the store open all by yourself if you like it so much. |
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ok first who let the troll in here.. secondly.. i havent been there in a few months.. i walked in to buy sum normal b.s. and had sum cash to spend.. i got in the door and started looking at the store since it was the first time i had been in there since they had redone it. i looked at just about everything in there and saw sum stuff i was interested in but continued looking till i was helped.. well long story short i walked out after being in there for almost half an hour and not even getting a "hi" or "can we help u". nope, i listened to them talk about what they wanted for dam lunch instead.. oh well.. sum day i might go back..im not in a hurry though, thats for sure.. sorry to hear about his medical problems, best wishes to him.. jon.. |
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I will continue to contribute to that place. |
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Glad someone will, because I won't. Last time I was in there I was ignored. |
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Well I've been to BRA a couple times now too (E22CAPT has been there many times, but I've only been twice), but I too know about Martin's medical problems and can understand why he might be a little "off" on some days. I would be too if I was going through that.
Fact is though that Martin has been an honest guy and has give us some very good deals. Yes he's been a little opinionated about some things for my tastes at times, but hey- aren't we all? My only "eye rolling" story was with a different guy who worked there who thought he knew what handgun I would like better than my husband and I did. Kept trying to talk me out of a S&W .38 spl airweight revolver saying that I would HATE it.... he must've thought I look prissy or something. Wanted me to buy a TAURUS instead. Funny thing... I LOVE my S&W, and I don't think it kicks much at all. <<shrug>> Eh, big whoop. I'd go back again. That's where my Bushy M4gery came from since then too. Good deal on that one as well. FWIW, Island Tactical is much closer to us though, and gives deals every bit as good. Been there several times and every single experience has been great. Now... if only they could get their inventory up. You listening, Jason? |
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Bill was a grouch, Didn't even like guns, But at least you got service, (with or without an attitude.) I can get along with about anyone, unless I don't even get the chance! I can understand being hurt gives a person a bad additude, But when he's talking to someone else about a meaningless subject, and spacing you off, thats a different story. Its almost like he's thinking, "That guys not going to buy anything, so if I ignore him, maybe he will go away!"
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+ another. Jason is a great guy to deal with. If he is not sure of something he will find out or he will listen. He never comes across as a "I know more than you" type of guy. |
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V,
Insight, nice, Logic, even better. Thank you, even though I am quite sarcastic by nature, please rest assured that there is none here. A couple of the reasons that I actually contribute to this board. It seemed to slip my mind that people complain. often. Even more often on a forum than many other places. I am a little old fashioned and believe that I should defend those people, places, things, that have earned my (insert noun here business, trust, humor) and BRA is one of those places. I too have heard the slander, and I guess I am thick skinned, what with sticks and stones and all. I am sure that I have been on the receiving end myself. I take it and dish it out. " the person who opens a business out of spite to try and bankrupt another out of malice is evil (this I cannot tolerate). " Understood, but a bit more logic. Is this not capitalism, wanting to become the best and most successful? Do you not think that this might have leaked out to other business owners causing them to alter their prices and customer service policies (perhaps for the better?)? Just a little thought nugget. "In closing, as for character, beware! It usually is a fine line whereas one befriends out of opportunity (opportunist) than true friendship. It is even more pathetic when that same soul, betrays himself (both in character and in spirit) unknowingly. This can be easily identified. You know who I am talking about. He/she is that person who sits/stands behind the counter and is not only "not an employee of the store" but is "not a friend of the store either". That one, you kind of lost me with. please elaborate. Anyway, I always appreciate an argument and appreciate this opprotunity. Thank you, - Mills |
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I agree you show none here.
Complaining - sure but the facts back up what WE are saying, NOT complaining: Quoted: I bought from him before, when he first opened...walked in and he was the only one there.....promptly greeted...talked a bit and bought a P22... So I went in again a few months later intent on spending some more money on a gun and he had a few people behnd the counter and nobody said a word to me..so I left. Went back again a few months later with the same intent to buy a gun and stood in front of the 1911's for atleast 10mins and there were maybe 3 people behind the counter and 2 guys in the store just bullshitting...nobody asked if I needed anything. So I walked. Ive been ignored a bit too often to really want to do business with him. Im not that frugal. I will spend more money at a place that appreciates my business. I have always gotten great service at Island Tatical (with the exception of an FFL transfer which he did try to resolve) and Citadel. YMMV..Im not white, Im Middle Eastern (Assyrian- Roman Catholic) so maybe thats what keeps them from wanting to help me...I dont know...
The difference is, when someone states, "XX is an asshole", and asshole is your friend, and you DO NOT stick up for him/her, YOU are the true asshole because the indifference of men is the real crime (Boondock Saints - great quote). Moreover to back a tyrant for the sake of a good deal like to "be liked" or cheap sales on a future purchase is just as sad...
Easy one to answer; Martin called and asked why you were late to work (or at least where you were at when he ordered "take out" behind the counter, when testosteroneOD was trying to spend money in the store)... We are through here... V OUT |
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asian-AMERICAN, maybe it's the dark hair |
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What a shame someone always wants to throw in the Ethnicity Card. My Dad was born on a Reservation in Arizona nobody gives me any favors for my Heritage If you don't like the GunShop just Hop Along there Buckaroo and suck it in Just Opinion |
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mmMMMmm Response - o - licious
"We are through here..." V, I seriously have my doubts on that. "Easy one to answer; Martin called and asked why you were late to work (or at least where you were at when he ordered "take out" behind the counter, when testosteroneOD was trying to spend money in the store)..." THIS is an easier one to answer, although I sincerely hate to break it to you, but I believe you have me confused with someone else. swingandamiss "YOU are the true asshole because the indifference of men is the real crime" There is that thick skin again D'oh! "Moreover to back a tyrant for the sake of a good deal like to "be liked" or cheap sales on a future purchase is just as sad..." Still under the impression that you think I am somebody else as I, unfortunately, much to my dismay, have yet to get "cheap sales" "good deals" , or to even "be liked" for that matter. I think I will try to call and ask Martin about it. Question, Camplaining only involves fallacy? that is a bit too ablolute. facts still = complaints. AS IS YOUR GOD GIVEN RIGHT. oh, but when I 'complain' about it, flame on broa. Before you get bent out of shape, please do a little fact checking, and make sure you are accusing the correct person. It could get embarassing. thak you again, this was fun -mills |
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There are always people who like to play the race card and stir things up. The weak minded always prey upon other weak minded people. |
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As much as I hate the race card, I've seen it happen to a friend of mine in a now closed store.
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Could be worse. You could have gone to the Machine Guns & Daycare shop. Trust me on this, when they hand you the gun you want to look at, don't ask what the yellow crusty things on it are. And that slimy stuff isn't hair gel from the last customer.
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Me thinks my smiley didn't quite get my tongue-in-cheek response quite right. Regardless, I feel that in this case, at least for myself, it was an age related issue. I get carded for beer and smokes at age 34, maybe I look too young, like a punk or something... Who knows? Anyhow, I'm sure all would like to be treated as humans, especially when poised to make a purchase. |
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Definitely a punk. Try pulling up your pants and straightening your hat. Lose some of the bling. |
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