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Posted: 10/11/2007 6:48:41 AM EST
Link Posted: 10/11/2007 7:25:30 AM EST
They will take on another chunk of change for "user" taxes plus even more more money for "installation" fees or "service initiation fees".
Cox Communications bundled services suck. If something goes wrong, you're down for days, not hours.
Be careful what you sign up for and make sure ALL THE EXPENSES are revealed before you sign.
Link Posted: 10/11/2007 8:06:07 AM EST
I have had Cox bundled cable/phone/internet for 2 years now, and Cox bundled cable/internet before that. The family business switched to Cox phone/internet, as did most of my and my wife's family. We have all had exceptional service from Cox. Downtime is exceedingly rare and when it has occurred, it lasted a few minutes to a couple of hours at most. Customer service has been outstanding. This is all in the Tulsa area, so perhaps that is the difference. If not, I guess we are extremely lucky and hope it continues.
Link Posted: 10/11/2007 9:23:40 AM EST
Link Posted: 10/11/2007 2:36:14 PM EST

Originally Posted By OStateFlyer:
I have had Cox bundled cable/phone/internet for 2 years now, and Cox bundled cable/internet before that. The family business switched to Cox phone/internet, as did most of my and my wife's family. We have all had exceptional service from Cox. Downtime is exceedingly rare and when it has occurred, it lasted a few minutes to a couple of hours at most. Customer service has been outstanding. This is all in the Tulsa area, so perhaps that is the difference. If not, I guess we are extremely lucky and hope it continues.


+1
Link Posted: 10/11/2007 5:33:07 PM EST
My problems with Cox might be because I live in a still developing neighbor hood.
Every time I called them with a problem, they scheduled a technician two or three days ahead instead of immediately.
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