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Posted: 7/9/2017 10:59:05 AM EDT
I submitted my S&W Shield rebate about two weeks ago, it's still not showing on the Milano website.
Should I resubmit it?
Link Posted: 7/9/2017 11:13:04 AM EDT
[#1]
Tag....

Try the 800 number maybe...

My first rebate is showing shipped on June 30...still waiting for it in the mail. Second doesn't show yet and its been about 3 weeks...
Link Posted: 7/9/2017 11:15:21 AM EDT
[#2]
How and where do you go to check the status of the rebates?
Link Posted: 7/9/2017 11:19:35 AM EDT
[#3]
Mine isn't showing up either, but I got an email from S&W apologizing for the delay in getting the rebate so I assume mine is in there somewhere.
Link Posted: 7/9/2017 11:30:48 AM EDT
[#4]
All my rebates show an "Entry Date" on the Milano website, but nothing else showing approved, sent out, etc despite having received my first rebate check yesterday.
Link Posted: 7/9/2017 2:02:19 PM EDT
[#5]
To search for your rebate status only input your last name and zip code

ETA From this thread

http://www.ar15.com/forums/t_1_5/2006124_Got-an-email-from-Smith-and-Wesson-about-the-rebate---.html&page=1&anc=66722417#i66722417

ETA2 Link for those that asked

www.rebateinquiryonline.com
Link Posted: 7/9/2017 4:27:41 PM EDT
[#6]
I submitted 4 rebates online during late May and early June. Got an email from S&W on June 22nd apologizing for delays and saying my submissions should be processed by July 31st. Just checked and nothing is showing on the Milano rebate site.

That is all.....
Link Posted: 7/9/2017 5:04:58 PM EDT
[#7]
I submitted 2 rebates online last week. I got an email back that said it would be 3-4 weeks before they would show up on the website.
Link Posted: 7/9/2017 8:47:15 PM EDT
[#8]
It appears my rebate has been in the mail since 6/23. Have not received it yet.
Link Posted: 7/10/2017 5:55:21 PM EDT
[#9]
Discussion ForumsJump to Quoted PostQuote History
Quoted:
It appears my rebate has been in the mail since 6/23. Have not received it yet.
View Quote
My rebate arrived today.
Link Posted: 7/14/2017 11:19:03 AM EDT
[#10]
Discussion ForumsJump to Quoted PostQuote History
Quoted:


My rebate arrived today.
View Quote
Based on your timeline, mine should get here Monday....and I hope it does because I just tried the 866 number and it goes right to a voicemail box that is full....
Link Posted: 7/14/2017 12:04:20 PM EDT
[#11]
Can one of you guys post a pic of what came in the mail?
Link Posted: 7/14/2017 7:00:32 PM EDT
[#12]
Discussion ForumsJump to Quoted PostQuote History
Quoted:
Can one of you guys post a pic of what came in the mail?
View Quote


Already chucked the envelope, Sorry.
Link Posted: 7/14/2017 7:31:07 PM EDT
[#13]
Website shows one rebate.  I don't know which one it is the 45 or the 9mm? It's been on there for about a month. Only shows.

ENTRY DATE : May 28, 2017
Company Name : SMITH & WESSON, INC.
Status : Valid Submission Received
Shipped Date :
OfferCode
S&W - SAVINGS YOU CAN CARRY52551
OfferItem NameRebate AmountQuantity
01$75.00 - M&P SHIELD PISTOL$75.001
02$50.00 - M&P BODYGUARD 380 PISTOL$50.000
03$25.00 - S&W SD/SDVE PISTOL REBATE$25.000
Amount Total : $75.00


Anyone get two rebates yet?
Link Posted: 7/14/2017 8:13:33 PM EDT
[#14]
Discussion ForumsJump to Quoted PostQuote History
Thank you

The envelope is more important. I wanted to show it to my girlfriend and see ifs she's seen it and possibly thrown it out. It's also possible that it hasn't arrived yet as I just noticed the timeline you posted above.
Link Posted: 7/14/2017 9:28:26 PM EDT
[#15]
A guy that I work with bought 2 shields back in mid March.  

He did his rebates by mail and got both back towards the end of June.
Link Posted: 7/17/2017 10:11:27 AM EDT
[#16]
What's the typical timeline to see the successful submission confirmation ?
Link Posted: 7/17/2017 10:20:09 AM EDT
[#17]
Mine isn't showing up either, did the submission back at end of May. Did receive the email, just wanting on my refund
Link Posted: 7/17/2017 10:54:28 AM EDT
[#18]
Does the "shipped date" mean the date they mailed the check? Because it's been three weeks since the "shipped date" and I haven't seen a check in the mail

Edit: Submitted my rebate in April. It says "shipped date" 6/29/17

Edit 2: called the customer service line for Milano, and they said that's the date the check is printed, and it may take a while for it to actually be put into the mail, so it should be delivered soon.

*shrug*
Link Posted: 7/18/2017 8:32:55 AM EDT
[#19]
Mine says "Invalid Receipt enclosed - Submission is being mailed back - please follow instructions."  

Hell I sent them the original receipt from PSA. Guess I missed something...
Link Posted: 7/18/2017 10:39:42 AM EDT
[#20]
Discussion ForumsJump to Quoted PostQuote History
Quoted:
Mine says "Invalid Receipt enclosed - Submission is being mailed back - please follow instructions."  

Hell I sent them the original receipt from PSA. Guess I missed something...
View Quote
As did I.
Link Posted: 7/18/2017 12:25:05 PM EDT
[#21]
I just called the 866 area code phone number since mine doesn't show up either.

The voicemail box is reportedly full, so I was asked to hang up.  
Link Posted: 7/18/2017 7:14:10 PM EDT
[#22]
Discussion ForumsJump to Quoted PostQuote History
Quoted:
I just called the 866 area code phone number since mine doesn't show up either.

The voicemail box is reportedly full, so I was asked to hang up.  
View Quote
I'm Russian.
Link Posted: 7/19/2017 11:51:27 AM EDT
[#23]
Discussion ForumsJump to Quoted PostQuote History
Quoted:
I'm Russian.
View Quote View All Quotes
View All Quotes
Discussion ForumsJump to Quoted PostQuote History
Quoted:
Quoted:
I just called the 866 area code phone number since mine doesn't show up either.

The voicemail box is reportedly full, so I was asked to hang up.  
I'm Russian.
I'm rushing to get my rebate, too.  It's a slow process though.

------

Called again today, was able to leave a voicemail with the assurance - in the message they had - that I would receive a phone call the next business day.
Link Posted: 7/19/2017 12:02:26 PM EDT
[#24]
Discussion ForumsJump to Quoted PostQuote History
Quoted:


I'm rushing to get my rebate, too.  It's a slow process though.

------

Called again today, was able to leave a voicemail with the assurance - in the message they had - that I would receive a phone call the next business day.
View Quote
lmao.

Link Posted: 7/19/2017 12:29:36 PM EDT
[#25]
Discussion ForumsJump to Quoted PostQuote History
Quoted:
I just called the 866 area code phone number since mine doesn't show up either.

The voicemail box is reportedly full, so I was asked to hang up.  
View Quote
Update...actually got a nice sounding lady at the number today....

Asked about the rebate I submitted on 6/22 not being in the system and she said not surprising...it takes a while...

And the check that shipped on 6/29, she said to give it a little more time because they only send them out every 10 days... And they have 35k rebates to go through...
Link Posted: 7/19/2017 1:07:06 PM EDT
[#26]
Discussion ForumsJump to Quoted PostQuote History
Quoted:



Update...actually got a nice sounding lady at the number today....

Asked about the rebate I submitted on 6/22 not being in the system and she said not surprising...it takes a while...

And the check that shipped on 6/29, she said to give it a little more time because they only send them out every 10 days... And they have 35k rebates to go through...
View Quote
$2,625,000

Link Posted: 7/19/2017 2:54:15 PM EDT
[#27]
Discussion ForumsJump to Quoted PostQuote History
Quoted:

$2,625,000

View Quote


But some were other amounts - the other frames for $50 and $25.

If 5,000 were the 'Bodyguard' for $50, and another 5,000 were the larger framed M&P for $25 (and, of course then 25,000 x $75 for the Shield) then that would be $2,250,000 in rebates.  Any way we look at it... S&W is a serious player.  

I still want to know just how many Shield 9mm's were sold during this event, and how many have been sold total.  Seems to me that it has to be one of the most-carried CCW pistols now since many police jumped on to them early-on for off-duty carry.

Has the Shield earned the title "America's Pistol" now?   I'm just dreaming of the aftermarket opportunities that will be made available in the coming year or two for our Shields.
Link Posted: 7/21/2017 12:42:21 PM EDT
[#28]
My rebate arrived yesterday.   The rebate tracker said it shipped on 6/29.  I've gotten packages from China quicker...
Link Posted: 7/22/2017 7:19:33 PM EDT
[#29]
Took a week just to get the confirmation email
Link Posted: 7/22/2017 8:09:12 PM EDT
[#30]
Submitted my first online April 16th.  The check arrived today.  The status had changed to "mailed" almost a month ago.

My second from mid-May just showed up on the site earlier this week.  I assume that one should be another month or so.
Link Posted: 7/24/2017 12:08:24 PM EDT
[#31]
I submitted mine on June 5th... not showing up in Milano system , I called just now, they said they wont see it yet from that time frame but they are working on it. ?

Seems like a long time for it to not be showing up in their system
Link Posted: 7/24/2017 1:21:17 PM EDT
[#32]
There is no record of a claim with the information provided.

Please verify that the phone number, zip code, and last name were entered correctly.

The claim may not be available at this time, please call 866-963-7933 for additional assistance.

Not Good.
Link Posted: 7/24/2017 4:10:36 PM EDT
[#33]
Discussion ForumsJump to Quoted PostQuote History
Quoted:

There is no record of a claim with the information provided.

Please verify that the phone number, zip code, and last name were entered correctly.

The claim may not be available at this time, please call 866-963-7933 for additional assistance.

Not Good.
View Quote
Read the whole thread
Link Posted: 7/25/2017 9:46:47 AM EDT
[#34]
Checked online and got the same no record. S&W customer service line disconnected. Milano phone just tells you to hang up as it is full.
Link Posted: 7/28/2017 9:22:09 AM EDT
[#35]
Discussion ForumsJump to Quoted PostQuote History
Quoted:
Checked online and got the same no record. S&W customer service line disconnected. Milano phone just tells you to hang up as it is full.
View Quote
If the mailbox is full, you're probably calling after hours.

Call during the daytime, not at lunch time, and you might have a better chance.  I got through on my second working-hours call attempt.

The lady asked me when I submitted, and then told me since it was late June (might have been very early July), to wait a few more weeks.  As of right now it still isn't showing, but I'll call again in August.

I gotta wonder how many callers (not you guys, just in  general) are giving them shit with each voicemail, or even leaving a voicemail each day.  We all know some people who are very tight on their finances would do that, lol.
Link Posted: 8/2/2017 1:21:19 PM EDT
[#36]
I've tried to submit 2 so far myself.

First one I got a confirmation email from S&W for, and shortly after that I could see a status for it on the milano site.

Second rebate I've received no confirmation emails for, and  no when I check the milano site, nothing at all comes up for me.  

Guess I'll have to try calling.

Link Posted: 8/3/2017 1:20:00 AM EDT
[#37]
I submitted for my 4 rebates via the online portal, but never received any communication back acknowledging the submissons.

I tried calling the provided number, but like many have noted, unless you hit the sweet spot all you get is "mailbox is full".

I said screw it, and sent in 4 paper submissions via snail mail on 7/31 (last day), so we'll see which ones actually pan out as being fulfilled.
Link Posted: 8/3/2017 6:33:48 PM EDT
[#38]
My first rebate finally came.  Submitted it online on May 5, the website said entry date May 8, the shipped date was July 14, postmark was July 31 and it arrived at my house August 3.



Attachment Attached File
Link Posted: 8/5/2017 2:54:00 AM EDT
[#39]
I submitted my rebate two weeks ago today and it has not shown up on the site. Nor did I ever get a confirmation email from them. The rebates this milano runs are dildos. Springfield knows how to run large scale rebates, but fuck Springfield.
Link Posted: 8/5/2017 10:08:53 AM EDT
[#40]
Submitted mine on May 8 and it finally showed up on the website yesterday.
Link Posted: 8/5/2017 4:10:30 PM EDT
[#41]
Mine never showed up on the site but I got my check yesterday.

I did, however, get the apology email.
Link Posted: 8/7/2017 10:44:40 AM EDT
[#42]
Discussion ForumsJump to Quoted PostQuote History
Quoted:
Submitted mine on May 8 and it finally showed up on the website yesterday.
View Quote
Gives me hope, I submitted mine on May 31. Hopefully doesn't take too much longer. Did receive the apology email though
Link Posted: 8/9/2017 5:43:23 AM EDT
[#43]
Link Posted: 8/10/2017 12:34:47 PM EDT
[#44]
Discussion ForumsJump to Quoted PostQuote History
Quoted:
I submitted mine on May 12th - received the check on Aug 7th.
View Quote
Thank you for the update.
Link Posted: 8/10/2017 7:35:24 PM EDT
[#45]
I submitted mine in May and received it this week. I also received another persons rebate within my envelope...... I in return mailed it directly to him instead of sending it back to S&W because who knows how that would work out.
Link Posted: 8/11/2017 4:13:23 PM EDT
[#46]
Got mine in the mail today, submitted my rebate on 31May2017.
Link Posted: 8/11/2017 6:38:50 PM EDT
[#47]
Discussion ForumsJump to Quoted PostQuote History
Quoted:
I submitted mine in May and received it this week. I also received another persons rebate within my envelope...... I in return mailed it directly to him instead of sending it back to S&W because who knows how that would work out.
View Quote
Well done!
Link Posted: 8/14/2017 8:47:37 AM EDT
[#48]
Discussion ForumsJump to Quoted PostQuote History
Quoted:
I submitted mine in May and received it this week. I also received another persons rebate within my envelope...... I in return mailed it directly to him instead of sending it back to S&W because who knows how that would work out.
View Quote
Wow!

Now that's a gentleman.

Very kind of you.
Link Posted: 8/14/2017 9:00:10 AM EDT
[#49]
Submitted mine in May and got it Friday in the mail.
Link Posted: 8/17/2017 2:55:02 AM EDT
[#50]
Still haven't seen or heard shit.
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