Posted: 6/10/2002 8:59:55 PM EDT
Last week I bought a used Bianchi UM84R holster which was missing the 'D' ring on the flap. I contacted Bianchi to see if I could buy a replacement ring, and Nancy from their CS department said that she would send me an entire new flap free of charge. I was really surprised and, of course, very pleased. It looks like the 'Mike Dillon Warranty' is catching on.