Claiming back my thread...
All I can say is that Aro-Tek has the most incredible customer service you will ever hear of.
I called them up Monday morning and explained what had happened. (see original post)
After hearing me explain my situation; the first thing they said to me was, "What is your address? We'll drop a replacement into the mail for you today."
Then I decided to push my luck. I explained that I had a match this weekend and really wanted the part right away and could I come by to pick it up after I got off work. (I live just a few miles from their facility.) The answer was "Yes." and that they would even wait for me to show up.
How's that for customer service?
Then I got lost trying to find my way there. Called them up and explained that I was lost and would take another 30 minutes to find my way there. I offered to come back another day so that they could go home at a decent hour. They offered to wait until I find could my way there in the dark and the rain. In all, they waited over an hour for me to get there just so that they could give me a free replacement part. Plus, I even got an extra slide release spring in the deal.
You just can't beat that for customer service above and beyond the call. Kudos to Morris and the folks at Aro-Tek
BTW: I also got a chance to chat with Morris, the top guy there for about 10-15 minutes last night. Aro-Tek is a very impressive operation. They make some very impressive products that few will ever know about. Plus, they've got some really interesting stuff on the drawing boards.
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* What happened in my case is very rare. A few early lots had a problem with the fabrication process that few that caused cracks at that stress point in the alloy. 99.99% were caught in QC, but a few slipped through the cracks. (We're talking four in the last 15 years.)
* If you get one, get one of the ones from the newest batches. (They include the spring.) They're made from a new set of tooling and have tighter tolerances and fit closer to the frame. Super-slick.
* I've got short fingers. The extended stop makes it easier to do a manual lockback to show clear in competition.
* My personal impression is that the extended stop does make it wwwaaayyyy too easy to release the slide manually. Easy bordering on accident prone.
* If folks are against extended slide release, they must be ready to burn the enlarged magazine release at the stake.
* Did I mention that Aro-Tek has awesome customer service?
-Frank