My wife and I are looking for a computer desk and Office Depot has one we like on sale. I find a 12% off Staples coupon and print it off. Most of those places SAY they take competitors coupons, so I wanted to find out. Go to Lowe's for stuff then Office Depot. Mgr- Nope, we only take the $ off coupons. So we go to Staples and they don't have what we want. I tell my wife lets hit the other Office Depot on the way home. Get there pick up the desk slip and present the coupon. Guy says he needs to check. If it takes them below cost they can't do it. Comes back and ok's it.
We see so many stories of crappy customer service I thought I would post a good one.