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Posted: 10/6/2012 3:41:18 PM EDT
My sons Compaq w/Vista won't connect to our home wifi. My netbook and all our phones can just not his laptop. I know nothing about this type of stuff. I did the "ipconfig /all" and this is the result. What do I need to do next? Thanks, Mike

Microsoft Windows [Version 6.0.6002]
Copyright (c) 2006 Microsoft Corporation.  All rights reserved.

C:\Users\mike>ipconfig /all

Windows IP Configuration

  Host Name . . . . . . . . . . . . : mike-PC
  Primary Dns Suffix  . . . . . . . :
  Node Type . . . . . . . . . . . . : Broadcast
  IP Routing Enabled. . . . . . . . : No
  WINS Proxy Enabled. . . . . . . . : No
  DNS Suffix Search List. . . . . . : pn.at.cox.net

Wireless LAN adapter Wireless Network Connection:

  Connection-specific DNS Suffix  . : pn.at.cox.net
  Description . . . . . . . . . . . : Atheros AR5007 802.11b/g WiFi Adapter
  Physical Address. . . . . . . . . : 00-1F-E1-47-39-A9
  DHCP Enabled. . . . . . . . . . . : Yes
  Autoconfiguration Enabled . . . . : Yes
  Link-local IPv6 Address . . . . . : fe80::70b2:1dca:54e1:2481%11(Preferred)
  IPv4 Address. . . . . . . . . . . : 192.168.0.110(Preferred)
  Subnet Mask . . . . . . . . . . . : 255.255.255.0
  Lease Obtained. . . . . . . . . . : Saturday, October 06, 2012 6:21:31 PM
  Lease Expires . . . . . . . . . . : Sunday, October 07, 2012 6:21:32 PM
  Default Gateway . . . . . . . . . : 192.168.0.1
  DHCP Server . . . . . . . . . . . : 192.168.0.1
  DHCPv6 IAID . . . . . . . . . . . : 352329697
  DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-0F-C8-E2-17-00-1E-EC-6B-27-68

  DNS Servers . . . . . . . . . . . : 192.168.0.1
  NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

  Media State . . . . . . . . . . . : Media disconnected
  Connection-specific DNS Suffix  . : pn.at.cox.net
  Description . . . . . . . . . . . : Realtek RTL8139/810x Family Fast Ethernet
NIC
  Physical Address. . . . . . . . . : 00-1E-EC-6B-27-68
  DHCP Enabled. . . . . . . . . . . : Yes
  Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 7:

  Media State . . . . . . . . . . . : Media disconnected
  Connection-specific DNS Suffix  . : pn.at.cox.net
  Description . . . . . . . . . . . : isatap.pn.at.cox.net
  Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
  DHCP Enabled. . . . . . . . . . . : No
  Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 17:

  Media State . . . . . . . . . . . : Media disconnected
  Connection-specific DNS Suffix  . :
  Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
  Physical Address. . . . . . . . . : 02-00-54-55-4E-01
  DHCP Enabled. . . . . . . . . . . : No
  Autoconfiguration Enabled . . . . : Yes

C:\Users\mike>ping www.google.com
Ping request could not find host www.google.com. Please check the name and try a
gain.

C:\Users\mike>
Link Posted: 10/6/2012 4:38:33 PM EDT
See if you can ping 173.194.33.36 (that's Google's IP address) If it works, then you have a DNS issue.  Try running these commands "netsh winsock reset catalog" and then "netsh int ip reset reset.log"

Link Posted: 10/7/2012 2:09:02 AM EDT
Link Posted: 10/7/2012 5:44:27 AM EDT
This is what I got back. Mike

Microsoft Windows [Version 6.0.6002]
Copyright (c) 2006 Microsoft Corporation.  All rights reserved.

C:\Users\mike>ping 173.194.33.36

Pinging 173.194.33.36 with 32 bytes of data:
Request timed out.
General failure.
General failure.
General failure.

Ping statistics for 173.194.33.36:
   Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

C:\Users\mike>netsh winsock reset catalog
The requested operation requires elevation.


C:\Users\mike>netsh int ip reset reset.log
Reseting Echo Request, failed.
The requested operation requires elevation.
Reseting Global, failed.
The requested operation requires elevation.
Reseting Interface, failed.
The requested operation requires elevation.
Reseting Unicast Address, failed.
The requested operation requires elevation.
Reseting Route, failed.
The requested operation requires elevation.
There's no user specified settings to be reset.


C:\Users\mike>
Link Posted: 10/7/2012 5:45:52 AM EDT
Link Posted: 10/7/2012 5:50:25 AM EDT
It will connect hardwired. How would I reinstall the driver if I don't have the disc? Just download it onto a thumb drive and transfer? Thanks again, Mike
Link Posted: 10/7/2012 5:52:35 AM EDT
Link Posted: 10/7/2012 6:25:42 AM EDT
Solved...It worked after reinstalling the driver.Thanks again for all the help, Mike
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