Yeah, Cruiseamerica, your response was very unconvincing.
Cruise America screwed these people up bigtime and did not even apologise. The company would have been better off keeping its mouth shut unless the Cruise America company had some plan to actually accept some responsibility instead of trying to act like it did nothing wrong.
Too bad, I was going to rent an RV this summer for a 2-week trip here in the West. It won't be from Cruise America.
For anyone wishing to write an actual letter to key people at Cruise America, here is some information available from the Arizona State Web Site.
File Number: F-0038479-5
Corp. Name: CRUISE AMERICA, INC.
Domestic Address
% KATHIE PEOPLES
11 W HAMPTON AVE
MESA, AZ 85210
Officer and Director Information
Name: ROBERT A SMALLEY JR
Title: PRESIDENT/CEO
Address: 11 W HAMPTON AVE
MESA, AZ 85210
Date Assigned: 09/01/1998 Last Updated: 10/17/2000
Name: ERIC R BENSON
Title: SECRETARY
Address: 11 W HAMPTON AVE
MESA, AZ 85210
++++++++++++++++++
Foreign Address 201 S BISCAYNE BLVD #1402
MIAMI, FL 33131
Additional Corporate Information
Business Type: RETAIL SALES
Corporation Type: PROFIT
Incorporation Date: 05/20/1987
Corporate Life Period: PERPETUAL
Domicile: FLORIDA
County: MARICOPA
Approval Date: 05/20/1987
Original Publish Date: 06/22/1987
Statutory Agent Information Agent
Name: PRENTICE-HALL CORP SYSTEM
Agent Address:
818 E OSBORN RD
PHOENIX, AZ 85014
Agent Status: APPOINTED 05/20/1987
Agent Last Updated [this was blank]