Who is more helpful: Lowe's or Home Depot?

[ARCHIVED THREAD] - Who is more helpful: Lowe's or Home Depot?

Posted: 5/22/2005 12:58:38 PM EDT

I honestly think they both suck in customer service and product knowledge, but I choose Lowe's because they have more "stuff" that I need.

Posted: 5/22/2005 12:59:16 PM EDT

[#1]

lowes by far

and the blue is easier to deal with than the orange that makes me want to gouge my eyes out

Posted: 5/22/2005 12:59:42 PM EDT

[#2]

menards

Posted: 5/22/2005 1:00:33 PM EDT

[#3]

Home Depot.

Posted: 5/22/2005 1:01:06 PM EDT

[#4]

Quoted:
menards

read the title again? isn't menards an auto parts store?

Posted: 5/22/2005 1:01:41 PM EDT

[#5]

Home Depot hires morons. No one knows anything in that store, besides how to piss off customers.

Finding specialist in Lowes that works past 2 is a miracle in of itself.

I find lowes to be the best in Outdoors stuff, mill work, and appliances. Other than that it is a crap shoot

Posted: 5/22/2005 1:02:17 PM EDT

[#6]

HECHINGER

Posted: 5/22/2005 1:02:31 PM EDT

[#7]

I am a contractor. Home Depot by a mile.
BTW: You need a poll added.
Lowes is for women and sissies.

Posted: 5/22/2005 1:05:18 PM EDT

[#8]

I find the selection to be similar, but Home Depot has been the most helpful when it comes to answering questions and do a little extra.

We built a target for an AR a few weeks ago, and Home Depot personnel were more helpful when it came to finding what we needed, getting solid sdvice, and they cut some PVC for us at no charge when the guy at Lowe's said, "We won't do that."

Posted: 5/22/2005 1:05:55 PM EDT

[#9]

there you go! it's orange versus blue now!

Posted: 5/22/2005 1:07:40 PM EDT

[#10]

Around here I have to say Home Depot.

Posted: 5/22/2005 1:10:54 PM EDT

[#11]

Quoted:
Quoted:
menards

read the title again? isn't menards an auto parts store?

SAVE BIG MONEY AT MENARDS!

Posted: 5/22/2005 1:15:18 PM EDT

[#12]

Quoted:
Quoted:
Quoted:
menards

read the title again? isn't menards an auto parts store?

SAVE BIG MONEY AT MENARDS!

graphics.jsonline.com/graphics/news/img/jul02/szmandabig0707.jpg

Isn't that a regional chain? I saw one in Chicago the other day.

Posted: 5/22/2005 1:17:55 PM EDT

[#13]

Around here, the Home Depot(s) generally seem to hire convicts and/or those on work release. When the Home Depot closest to me opened over a decade ago it was a vastly different story. These days though, their stores seem to be messy, chaotic, and filled with angry employees.

Lowes is a different story. Clean, big, organized, and generally helpful staff. While the younger people usually don't know anything about what they sell in the store, they at least seem to want to help or go and get someone who can.

I usually drive the extra distance to Lowes, unless I'm really not in the mood, they don't have what I need, or I need just one or two small things fast - then Home Depot it is.

Posted: 5/22/2005 1:18:43 PM EDT

[#14]

I have 2 Home Depots within 5 miles of my house, and 1 Lowe's.

IF-the key word being "IF"-you can find someone to help you at either of the HDs, they generally can answer all your questions.

At Lowe's, there are SWARMS-it seems-of people walking around just about begging to help you or answer questions. This Lowe's is LESS THAN 1/2 mile from one of the HDs.

One of my neighbors/shooting buddies is a private contractor and he stopped shopping at HD-except for tool sales-about 3 months after ther Lowe's opened up.

Posted: 5/22/2005 1:22:39 PM EDT

[#15]

one time in home depot some hispanic worker tried to start a fight with me since I asked him if they had any lye, which he somehow took as me accusing him of being a liar

but another time while making a funnel the employees where quite helpful

Posted: 5/22/2005 1:46:40 PM EDT

[#16]

I frequent quite a few Lowe's and Home depot's in my area for work, and it all depends on what part of town I'm in. Sometimes Lowe's employees are more helpful, and other times Home Depot's employees are. All depends on location.

Posted: 5/22/2005 4:35:50 PM EDT

[#17]

My dad just bought a Char-Broil grill from HD.
ETA-there are no LOWE's in my area close and Menards sucks.

Posted: 5/22/2005 4:39:39 PM EDT

[#18]

Quoted:
Menards sucks.

blasphemy!

Posted: 5/22/2005 4:45:27 PM EDT

[#19]

Lowe's, by a mile. Actually, by around 42 miles as its the only game in town!

Posted: 5/22/2005 4:56:04 PM EDT

[#20]

Quoted:
Around here, the Home Depot(s) generally seem to hire convicts and/or those on work release. When the Home Depot closest to me opened over a decade ago it was a vastly different story. These days though, their stores seem to be messy, chaotic, and filled with angry employees.

Lowes is a different story. Clean, big, organized, and generally helpful staff. While the younger people usually don't know anything about what they sell in the store, they at least seem to want to help or go and get someone who can.

I usually drive the extra distance to Lowes, unless I'm really not in the mood, they don't have what I need, or I need just one or two small things fast - then Home Depot it is.

Totally the same thing around here.

Home Depot resembles a run down Walmart inside and all the employees seem to be pissed off on top of being worthless...a great retail combo.

Lowes is clean,organized and carries alot more variety,plus the employees seem to reasonably enjoy being gainfully employed.

Posted: 5/22/2005 4:58:47 PM EDT

[#21]

Quoted:
Quoted:
Menards sucks.

blasphemy!

In the sense their employ usually isn't the brightest.

ETA-I agree with the trouble of finding someone at HD. Trying to find the BBQ grills was a joke, and finding someone to get answers was tough.

Posted: 5/22/2005 5:41:11 PM EDT

[#22]

Quoted:
menards

Agree.

Posted: 5/22/2005 5:46:10 PM EDT

[#23]

I was at Lowes recently, trying to get some help building a PVC/cloth backdrop for an art showing that I was doing.

I was there for an hour, and nobody, NOBODY was around to answer a question. Not one single Lowes-employed soul was visible until I checked out.

Home Depot? I get asked what I need within two minutes of walking in. If I have a question, there's somebody within a couple aisles. If I need something cut, they'll cut it. They'll help with advice on everything. Though their selection is a little worse and their prices are a little higher, I would far rather go to HD any day.

Posted: 5/22/2005 5:52:30 PM EDT

[#24]

Homey Depot, hands down. I've never been in there where I didn't have at least 6-10 people ask me if I needed help. And before you say 'Duh, you're a chick and chicks are clueless in a Homey Depot', they always ask my husband, too. Very helpful people, if you ask me. Lowes blows. Nobody is helpful and they don't have the selection HD does.