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Posted: 1/28/2011 3:10:58 PM EDT
My friends went to logans road house here by my house and when he got hom his bank website showed $10 extra on his pending charges. he called and it looks like the server added a 1 to the front of the tip and changed the 5 to a 6. Since im close i stopped by and picked up a copy of the receipt for him to see

Link Posted: 1/28/2011 3:12:45 PM EDT
take it to the manager. also make sure corporate hears about it.

Link Posted: 1/28/2011 3:12:55 PM EDT
And this is why I always pay with cash when I go eat out...
Link Posted: 1/28/2011 3:13:12 PM EDT
Tell him to call the owner and talk to him about it
Link Posted: 1/28/2011 3:13:24 PM EDT
[Last Edit: 1/28/2011 3:14:15 PM EDT by hkx3]
!!

FO time

Not a lot you can do, except raise nine kinds with the manager.

Thats why I always scoot my numbers so they cant do that. Had it happen before;

ETA: male or female waitress?
Link Posted: 1/28/2011 3:13:37 PM EDT
Not the first I've heard of this.
Link Posted: 1/28/2011 3:14:13 PM EDT
I'd tell the manager to fix it quick or I would call the cops.
Link Posted: 1/28/2011 3:14:22 PM EDT
Wow, that's some big brass ones. I would be pissed, probably make sure she was fired. She could keep the tip though.
Link Posted: 1/28/2011 3:14:28 PM EDT
Originally Posted By hkx3:
!!

FO time

Not a lot you can do, except raise nine kinds with the manager.

Thats why I always scoot my numbers so they cant do that. Had it happen before;


Thats what i told him to do from now on and add a $ in front too
Link Posted: 1/28/2011 3:14:28 PM EDT
[Last Edit: 1/28/2011 3:27:08 PM EDT by nightdh]
She lost her job over $10.

Link Posted: 1/28/2011 3:15:00 PM EDT
I write "CASH" in big fat letters and leave a cash tip.
Link Posted: 1/28/2011 3:15:15 PM EDT
well your friend was short of 15% by $.32, that'll teach him
Link Posted: 1/28/2011 3:16:28 PM EDT
Just tell him to do a chargeback for the whole amount as fraudulent. The owner isn't going to play whodunit with everybody... he'll just fire all of them.

Problem solved.
Link Posted: 1/28/2011 3:17:04 PM EDT
With a few rare exceptions, I strike out the tip line and tip cash.
Link Posted: 1/28/2011 3:17:31 PM EDT
If I use a cc to pay for a meal I always x out the tip area and leave the tip in cash. I think the servers like it better this way . .
Link Posted: 1/28/2011 3:18:32 PM EDT
I want to see how this turns out.
Link Posted: 1/28/2011 3:19:17 PM EDT
I had a fucker do this to me in a hotel in Nairobi, Kenya. He added USD to a bill that was Kenyan Shilling...so instead of 250KS for a beer at the pool, about $3, I was charged $250. Visa squared it away as soon as I mentioned it. Seems it happens all the time. Now when overseas I either pay in cash or make sure that it's absolutely clear what currency the bill is in.

Contact your CC company. They'll square this away and take care of the LE aspect as well.
Link Posted: 1/28/2011 3:19:47 PM EDT
Originally Posted By passgas55:
If I use a cc to pay for a meal I always x out the tip area and leave the tip in cash. I think the servers like it better this way . .


I do the same thing.
Link Posted: 1/28/2011 3:19:53 PM EDT

Originally Posted By nightdh:
She lost her job over $10.

hopefully she loses her job for theft
Link Posted: 1/28/2011 3:21:16 PM EDT
[Last Edit: 1/28/2011 3:21:33 PM EDT by phurba]
Originally Posted By hkx3:
!!

FO time

Not a lot you can do, except raise nine kinds with the manager.

Thats why I always scoot my numbers so they cant do that. Had it happen before;

ETA: male or female waitress?




Link Posted: 1/28/2011 3:21:23 PM EDT
Originally Posted By Deej86:
With a few rare exceptions, I strike out the tip line and tip cash.



I saw my friend do this at Outback. He draws a small box in the tip line writes 0.00 then Xs it out. He said that same Outback added in an $18.00 tip after he left a $20 cash tip on the table.
Link Posted: 1/28/2011 3:21:57 PM EDT
TAG for AAR.

I often write CASH and tip in cash, but when I don't I'd be furious about something like that.

The $6.24 tip on a $41.28 bill is almost exactly 15%, so it's not like the waitron had any real reason to feel slighted.
Link Posted: 1/28/2011 3:21:58 PM EDT

Originally Posted By Chokey:
well your friend was short of 15% by $.32, that'll teach him

Incorrect. Tip is computed on pre-tax amount.

Link Posted: 1/28/2011 3:22:00 PM EDT

You had to pick up a copy for him? He should have the original showing the correct amount and fax it to the cc company.





CW
Link Posted: 1/28/2011 3:22:53 PM EDT
Link Posted: 1/28/2011 3:25:45 PM EDT
My brother had this happen once. Went right back to the restuarant and the waitress was immediately fired.
Link Posted: 1/28/2011 3:25:46 PM EDT

Originally Posted By Chokey:

Originally Posted By nightdh:
She lost her job over $10.

hopefully she loses her job for theft

Agreed. There is no excuse for stealing from your patrons.
Link Posted: 1/28/2011 3:26:31 PM EDT
Where is the part where the manager fired the waitress.
Link Posted: 1/28/2011 3:26:42 PM EDT
Originally Posted By parshooter:

Originally Posted By Chokey:
well your friend was short of 15% by $.32, that'll teach him

Incorrect. Tip is computed on pre-tax amount.



repeating for the masses.............
Link Posted: 1/28/2011 3:28:03 PM EDT
My parents went to a Tony Roma's once (now out of business, at least here). Mom checked the receipt the next day, and saw an extra $300 on the CC charge! When she called the restaurant, the manger told her that they had a dine and dash, and since they couldn't close out the system with money outstanding, they had to charge it to someone's CC. She was the lucky recipient. When she asked why he couldn't show it as a cash and account for it later, he didn't have an answer. He offered to refund the $300 in GIFT CERTIFICATES! She told him to get bent, called the CC company, had the charges reversed, called corporate, and IIRC the manager got canned over it.

OP, sorry to hear the wait staff in question tried to take advantage of your buddy, but at least he caught it.

Link Posted: 1/28/2011 3:28:52 PM EDT
Originally Posted By diehippy:
Originally Posted By parshooter:

Originally Posted By Chokey:
well your friend was short of 15% by $.32, that'll teach him

Incorrect. Tip is computed on pre-tax amount.



repeating for the masses.............


tipping "rules' are arbitrary
Link Posted: 1/28/2011 3:29:42 PM EDT
That's bad juju.

Posted Via AR15.Com Mobile
Link Posted: 1/28/2011 3:31:38 PM EDT
Every restaurant I ever worked in would fire her.
Link Posted: 1/28/2011 3:31:51 PM EDT
Yesp, it was originally a 15.1% tip.
Link Posted: 1/28/2011 3:31:57 PM EDT

Originally Posted By parshooter:

Originally Posted By Chokey:
well your friend was short of 15% by $.32, that'll teach him

Incorrect. Tip is computed on pre-tax amount.


Only if you're a tightwad cheap skate.
Link Posted: 1/28/2011 3:32:32 PM EDT
bastards!


in the DFW area, the waiters have their own USB card readers clipped to their belt loops under their aprons.

They scan in your card and download it to their PC later and sell that info.

Pay cash or check anytime you have to give the payment to someone and the transaction does not happen right there.

Link Posted: 1/28/2011 3:33:16 PM EDT
I'd go back, find the server, ask her/him get me the manager and have a nice talk then demand a full refund.
Link Posted: 1/28/2011 3:35:30 PM EDT
[Last Edit: 1/28/2011 3:36:04 PM EDT by sirensong]
good on him for noticing it.

as mentioned in other posts, your friend needs to take this directly to corporate.

Link Posted: 1/28/2011 3:37:15 PM EDT

Originally Posted By GTwannabe:
I write "CASH" in big fat letters and leave a cash tip.

that's the best way to go.
Link Posted: 1/28/2011 3:38:30 PM EDT

Tag for results. I tip cash when I pay with CC, but this guy in the picture, well he doesn't believe in tipping.
Link Posted: 1/28/2011 3:38:43 PM EDT

Originally Posted By TNBayou:
My parents went to a Tony Roma's once (now out of business, at least here). Mom checked the receipt the next day, and saw an extra $300 on the CC charge! When she called the restaurant, the manger told her that they had a dine and dash, and since they couldn't close out the system with money outstanding, they had to charge it to someone's CC. She was the lucky recipient. When she asked why he couldn't show it as a cash and account for it later, he didn't have an answer. He offered to refund the $300 in GIFT CERTIFICATES! She told him to get bent, called the CC company, had the charges reversed, called corporate, and IIRC the manager got canned over it.

OP, sorry to hear the wait staff in question tried to take advantage of your buddy, but at least he caught it.



HOLY CRAP! I would have been friggin enraged! That is some serious BS! Glad he got fired.
Link Posted: 1/28/2011 3:40:09 PM EDT
Originally Posted By Deej86:
With a few rare exceptions, I strike out the tip line and tip cash.


This is EXACTLY what I do.

Gives them the opportunity to do what they want with the cash, and eliminates the possibility of them writing in a number.
Link Posted: 1/28/2011 3:40:40 PM EDT
I'd raise hell and do everything in my power to make sure that the waitress was unemployed. Fuckin' thief...
Link Posted: 1/28/2011 3:41:19 PM EDT
Link Posted: 1/28/2011 3:42:53 PM EDT
Need pics of the waitress.
Link Posted: 1/28/2011 3:43:33 PM EDT
I usually write on the reciept so big that they cant fit anything else
Link Posted: 1/28/2011 3:44:39 PM EDT
I write the word CASH on the tip line.
Link Posted: 1/28/2011 3:45:52 PM EDT
As a server, ALWAYS scratch and black out the tip line and write the original total, scratch your credit card number off the receipt, and tip in cash. I've seen a lot of servers get canned over adding tips onto credit card slips. Also, most servers don't report cash tips to the IRS so they don't get taxed and have the money right away.
Link Posted: 1/28/2011 3:46:24 PM EDT
call the cops and the manager. There is more to this than just gettinbg money back. I garantee that this thieving cunt has done this before and intends to do it again. My parents caught some asshole doing that shit at thier favorite restraunt. That asshole is now in prison for commiting tens of thousands worth of credit card fraud over a couple years.
Link Posted: 1/28/2011 3:47:26 PM EDT

Originally Posted By Deej86:
With a few rare exceptions, I strike out the tip line and tip cash.

This is my usual method, but on the days I don't have any cash in pocket I write it like this:

––––––––$4.00

With the line and the $ sign, they aren't screwing me.

Live and learn I guess.

At least you got him the receipt, I have a feeling someone will be out of a job.
Link Posted: 1/28/2011 3:48:37 PM EDT
Originally Posted By nightdh:
She lost her job over $10.



No, this bitch has pretty likely been doing it for a while. She almost tripled her tip. Its not like changing a 6 to an 8.
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