Here's the low down on what happened.
My moms PC has Norton Antivirus 2000 on it. She let her subscription for the updates expire almost a year ago. I told her over and over to get the subscription renewed, but she only got around to doing it today when I came over.
Once the subscription was updated, we downloaded all the past virus definitions, there were a ton of them. After they installed on her PC, the virus alert went off, catching not one, but two virus's on her machine. The first one was safely quarrentined and I thought the second one was also, but I was wrong.
I think what happened was that she downloaded something containing the virus and inadvertently put it in to her PC. Once the Norton was updated, instead of blocking the virus from entering the system, all it could do was to identify that it was already installed. I quarrentined it, but not until it apparently did it's damage.
Her PC now has no function, apparently from the virus removing the SirC32.exe. I have no idea what this is, or where it's from, but without it no applications can be opened. None. When an application is attempted a screen pops up stating that the SirC32.exe can not be found. It prompts the user to look for it on the PC, but it's not there as far as I can tell. I tried using the Win 98 disc to pull it from there to reinstall, but that didn't work either.
From the looks of things, both virus's are currently in quarrentine, so that's the good news. The bad news is that I have no idea how to get that missing file back on to her computer.....and until I do she's got the worlds most expensive paper weight sitting on her desk.
Any of you tech guys know how I can solve this problem? If I left out anything that might be important, just ask. Thanks for the help....as usual I greatly appreciate it.
P.S.- No, I don't remember the name of the virus that's involved....sorry.