I been on unlimited data for 5-6 years now… Still under contract through 2018, at $138 for unlimited everything. I was excited to log onto my account and being offered this upgrade. I read it and both the small print; my bill would be $65 plus a line access fee $20 and $5 discount for auto-pay ($80+taxes). This is a healthy savings for reasonable, if any sacrifice from what I can tell. Sign me up!
Unfortunately, they pulled a fast one… My line access fee is $40 for me because I am under contract with a subsidized phone. So, I am basically being put into a device payment plan and paying full price for my previous promotion. I am annoyed because all the way up to the confirmation page, I was believed I would be paying $80 and not $100. It wouldn’t be as bad if they mentioned that in the promo or in the “more info” they made me read before viewing my account.
Calling them up for clarification was annoying… The confirmation never said why I had to pay $40 and is why I called. The rep said it was because I was under contract till 2018 and that I should be “happy”.