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Posted: 12/11/2013 4:52:33 PM EDT
[Last Edit: 12/11/2013 5:14:57 PM EDT by somaliskinnypirate]














Ok, so I ordered a bunch of stuff the other day (it seems like everything I buy is thru Amazon Prime)... Of course, a bunch of Gun stuff (cleaning rods, Hopps, magpul grip). In addition, I ordered a Xmas gift for my mom - a Toshiba Encore tablet:

















What I received was an empty fckn box. Check it (yes, I just realized the guy on the cover giving me the LOOOOZER sign):







































Thank you Amazon! I knew right away when I picked it up - the specs said 1 lb.... This just happened a few minutes ago as UPS dropped off the package (no tampering by UPS that I could tell).













About to pick up the phone and call Amazon; let's watch this go over like a Led Zeppelin................................




edit:

final outcome was they are shipping me another one! ... impressed


 

 
Link Posted: 12/11/2013 4:53:04 PM EDT
What's in the box?
Link Posted: 12/11/2013 4:53:39 PM EDT
Link Posted: 12/11/2013 4:54:34 PM EDT

Discussion ForumsJump to Quoted PostQuote History
Originally Posted By zaskar017:


What's in the box?
View Quote




 
Air, probably from another state (or China)
Link Posted: 12/11/2013 4:55:18 PM EDT
Non-Apple version of the iPad Air, literally...
Link Posted: 12/11/2013 4:56:15 PM EDT

Discussion ForumsJump to Quoted PostQuote History
Originally Posted By Justintime2:


Non-Apple version of the iPad Air, literally...
View Quote
Yes, that would have been amusing.

 
Link Posted: 12/11/2013 4:57:15 PM EDT
So why did you order an empty box?

Link Posted: 12/11/2013 4:58:38 PM EDT
In to find out how this goes.
Link Posted: 12/11/2013 4:59:37 PM EDT

Discussion ForumsJump to Quoted PostQuote History
Originally Posted By Mr_Harry:


So why did you order an empty box?



View Quote
Less plastic and glass to throw away in two years when the product is obsolete anyway....... Actually on the phone with Amazon right now - a human in under a minute! amazing

 
Link Posted: 12/11/2013 4:59:55 PM EDT
[Last Edit: 12/11/2013 5:00:37 PM EDT by MeatBag]
Amazon has one of the easiest returns ever.

Just select "Return or replace items", select your reason for return and type out what happened. They'll email you a free return shipping label and usually refund your money as soon as that label is scanned by the freight company.
Link Posted: 12/11/2013 5:00:36 PM EDT
In for the outcome.
Link Posted: 12/11/2013 5:00:40 PM EDT
Discussion ForumsJump to Quoted PostQuote History
Originally Posted By somaliskinnypirate:
Less plastic and glass to throw away in two years when the product is obsolete anyway....... Actually on the phone with Amazon right now - a human in under a minute! amazing  
View Quote View All Quotes
View All Quotes
Discussion ForumsJump to Quoted PostQuote History
Originally Posted By somaliskinnypirate:
Originally Posted By Mr_Harry:
So why did you order an empty box?

Less plastic and glass to throw away in two years when the product is obsolete anyway....... Actually on the phone with Amazon right now - a human in under a minute! amazing  


Did "peggy" answer the phone?
Link Posted: 12/11/2013 5:01:18 PM EDT
Vapor-ware?
Link Posted: 12/11/2013 5:01:59 PM EDT
You won.


Nothing versus something with windows 8 - 8.1.........Seriously, you came out on top.
Link Posted: 12/11/2013 5:02:20 PM EDT
Who shipped it?
Link Posted: 12/11/2013 5:02:24 PM EDT
merry xmas!
Link Posted: 12/11/2013 5:03:04 PM EDT
Was it "shipped & sold" by Amazon or fulfilled by them and from a third party?

Probably makes no difference b/c I think fulfillment is done in the same logistic centers.  Just curious.
Link Posted: 12/11/2013 5:04:07 PM EDT

Discussion ForumsJump to Quoted PostQuote History
Originally Posted By stik87:
Did "peggy" answer the phone?
View Quote View All Quotes
View All Quotes
Discussion ForumsJump to Quoted PostQuote History
Originally Posted By stik87:



Originally Posted By somaliskinnypirate:


Originally Posted By Mr_Harry:

So why did you order an empty box?



Less plastic and glass to throw away in two years when the product is obsolete anyway....... Actually on the phone with Amazon right now - a human in under a minute! amazing  




Did "peggy" answer the phone?




 
No, Angarika from India
Link Posted: 12/11/2013 5:04:12 PM EDT
You lucked out. Now order a real tablet.
Link Posted: 12/11/2013 5:04:26 PM EDT
damn
Link Posted: 12/11/2013 5:04:38 PM EDT
They should take care of you. The package weight listed as 1 lb. will clearly show that someone fucked up before your item even changed hands.
Link Posted: 12/11/2013 5:04:50 PM EDT

Discussion ForumsJump to Quoted PostQuote History
Originally Posted By ColdboreDreamer:


Who shipped it?
View Quote
UPS

 
Link Posted: 12/11/2013 5:05:53 PM EDT

Discussion ForumsJump to Quoted PostQuote History
Originally Posted By Laramie:


Was it "shipped & sold" by Amazon or fulfilled by them and from a third party?



Probably makes no difference b/c I think fulfillment is done in the same logistic centers.  Just curious.
View Quote




 
Its sold by Amazon - had to pay AZ sales tax
Link Posted: 12/11/2013 5:05:54 PM EDT
[Last Edit: 12/11/2013 5:06:03 PM EDT by JVD]
I've had to return faulty stuff to amazon, and it was no questions asked expedient service.

In to see how they deal with something like this.
Link Posted: 12/11/2013 5:06:31 PM EDT
Maybe it was packed by some guy who was too lazy to type out Christmas.














































Link Posted: 12/11/2013 5:09:28 PM EDT
In before the Amazon drones attack the OP for the bad publicity.



Eric  
Link Posted: 12/11/2013 5:11:08 PM EDT
They should make it right...I had an order that went foul, they immediately shipped a second order and put out a "return to vendor" request on the first.  They overnighted the new duplicate order, and 6 days later the first order that they shipped to the wrong address showed up at my house.  They paid to have it returned.
Link Posted: 12/11/2013 5:11:29 PM EDT
WHOA! Amazon rocks. So, the nice Indian lady (I would have called her something else had this gone south), "talked to her supervisor". They are shipping out a new one and it will get here by Friday. She was WAY apologetic. I did not see this coming. As I'm sure you are thinking (as I was): Why trust me? I could have just gave them a line a bullshit and ended up with two items. So, I am impressed. It was probably some bean counter at their shipping center than 5 fingered it......
Link Posted: 12/11/2013 5:23:02 PM EDT
LOL @ "Loser" dude on front of box!!!
Link Posted: 12/11/2013 5:23:36 PM EDT
I wasn't going to post this until you had this resolved, but I bought a H4N Recorder on Monday and within a day the price had dropped $50.00.  I called and was refunded the difference with no issue at all.



Amazon is putting people out of business for many reasons, but their customer service is one of the major reasons.



I'm glad they worked it out for you.



Eric  
Link Posted: 12/11/2013 5:24:41 PM EDT
amazon is amazing in customer service
Link Posted: 12/11/2013 5:26:22 PM EDT
I had the same thing happen with a computer part also from Amazon.
They shipped me out the same part overnight on their dime.
Link Posted: 12/11/2013 5:30:08 PM EDT
ETA for new empty box?

Did you get another tablet box, or did you decide to upgrayedd to a laptop box this time?
Link Posted: 12/11/2013 5:36:01 PM EDT
Nothing, absolutely nothing!





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