Quick anectode:
My brother in law used to work at a Ford dealership as a service tech. They have an intranet available to them, and it includes a web forum. It allows techs from across the country to discuss this and that (excellent resource BTW - it gives dealerships a decided edge). My brother in law gave me his login, and I used to read quite a bit while he was off work. Here's a funny one (remember, this is restricted to Ford dealer mechanics):
"Any ideas on improving the reliability of a 6.0 Powerstroke?"
My favorite answer? "Leave it in the driveway and hope for the best".
I'm just sayin'...