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Posted: 11/19/2012 3:27:40 PM EST
[Last Edit: 11/20/2012 9:25:39 AM EST by AlC08]
So I ordered an Acog TA31 ECOS from Botach on 11/18 for $1459 and I was charged and it hasn't shipped yet. I probably should have known better given their reputation here, but it was a good price. I sent them an email today requesting a refund if it was not in stock. I can only speculate where this is headed from here. Any suggestions on how to handle them or am I being too paranoid?

I received a shipping notification today (11/20) and feel relieved that I do not have to wait for a back ordered item while they hold my money. I will update after I receive the Acog. This may end up being a positive Botach story and I'll keep my fingers crossed.
Link Posted: 11/19/2012 3:30:45 PM EST
I guess cheap prices pay for bad customer service. It doesn't matter what your price is, it matters what your customer service is like. But in my experience I've been finding the cheapest prices and best customer service from the same company so it works out awesome. I'd just do something via my credit card to cancel out the transaction.
Link Posted: 11/19/2012 3:31:54 PM EST
You knew their reputation and ordered anyway? Without calling them first? I can see where this thread'll be going. Allow me to illustrate:

Link Posted: 11/19/2012 3:32:19 PM EST
Link Posted: 11/19/2012 3:33:08 PM EST
Link Posted: 11/19/2012 3:34:22 PM EST
Link Posted: 11/19/2012 3:35:01 PM EST
If 11/18/2011 you should probably ask for a refund. If it was yesterday, wtf?
Link Posted: 11/19/2012 3:35:17 PM EST
[Last Edit: 11/19/2012 3:35:59 PM EST by WildApple]
11/18/12 ?
Link Posted: 11/19/2012 3:35:46 PM EST
What's it like to have way too much disposable income?
Link Posted: 11/19/2012 3:35:51 PM EST
Good deals aren't.
Link Posted: 11/19/2012 3:35:58 PM EST
you knew better.
Link Posted: 11/19/2012 3:37:28 PM EST
[Last Edit: 11/19/2012 3:38:53 PM EST by PogueMahone]
Originally Posted By Chromekilla:
I guess cheap prices pay for bad customer service. It doesn't matter what your price is, it matters what your customer service is like. But in my experience I've been finding the cheapest prices and best customer service from the same company so it works out awesome. I'd just do something via my credit card to cancel out the transaction.


i would go with this and a prayer.

sooo, i'm thinking you stuck the fork in the toaster more than once...?
Link Posted: 11/19/2012 3:37:31 PM EST
[Last Edit: 11/19/2012 3:37:44 PM EST by Swoosh101]
Originally Posted By Aimless:
oh my


Link Posted: 11/19/2012 3:37:32 PM EST
You ordered yesterday and are already asking for a refund?????? Are you serious?
Link Posted: 11/19/2012 3:40:40 PM EST




Link Posted: 11/19/2012 3:40:42 PM EST
Originally Posted By Malbec:
You ordered yesterday and are already asking for a refund?????? Are you serious?


Reading is difficult. However, I will explain a refund provided the item was not in stock.
Link Posted: 11/19/2012 3:41:00 PM EST
Originally Posted By Malbec:
You ordered yesterday and are already asking for a refund?????? Are you serious?


Link Posted: 11/19/2012 3:45:32 PM EST

Originally Posted By Slateman:
What's it like to have way too much disposable income?
"Too much" by whose standards? Yours?
Link Posted: 11/19/2012 3:48:31 PM EST
SWFA 110% Low Price Guarantee, nuff said.
Link Posted: 11/19/2012 3:48:54 PM EST
Originally Posted By Slateman:
What's it like to have way too much disposable income?


Link Posted: 11/19/2012 3:51:58 PM EST

Originally Posted By Slateman:
What's it like to have way too much disposable income?

<––––––occupy wall street is that way.
Link Posted: 11/19/2012 3:58:10 PM EST

Originally Posted By AlC08:
So I ordered an Acog TA31 ECOS from Botach on 11/18 for $1459 and I was charged and it hasn't shipped yet. I probably should have known better given their reputation here, but it was a good price. I sent them an email today requesting a refund if it was not in stock. I can only speculate where this is headed from here. Any suggestions on how to handle them or am I being too paranoid?

And there you have it.
Link Posted: 11/19/2012 3:59:30 PM EST
thats so much money
Link Posted: 11/19/2012 4:00:01 PM EST
Originally Posted By Slateman:
What's it like to have way too much disposable income?


You have been here a month but consistently troll with your leftist posts. Have you had a pit thread yet?
Link Posted: 11/19/2012 4:00:52 PM EST
Day 1.

Link Posted: 11/19/2012 4:03:51 PM EST
Originally Posted By ExParatrooper:

Originally Posted By Slateman:
What's it like to have way too much disposable income?
"Too much" by whose standards? Yours?


Yes mine. First off, you bought an overpriced optic. Second, you did so from a company that many times has already shown to have shitty customer service. You knew this before you ordered but ordered anyway. Thus I can only conclude that you have so much money that you honestly don't care if someone steals it.

Don't feel too bad though. I've ordered from them too and never received it. But, then again, I only spent $50 bucks ...
Link Posted: 11/19/2012 4:03:52 PM EST
Originally Posted By rightist:
SWFA 110% Low Price Guarantee, nuff said.


Just contacted SWFA and their regular price was 1741.99. I'm not sure they will be able to beat $1459.99 plus 10%, but I will give it a try. If I don't hear back from Botach I will dispute the charge after the Acog does not arrive.
Link Posted: 11/19/2012 4:04:10 PM EST
give them a couple of days, i have had good luck with them so far. I did order some para mags a while back and after a couple days they emailed me and said they could not get my order and gave me a full refund
Link Posted: 11/19/2012 4:05:02 PM EST
Originally Posted By Aimless:
oh my


Link Posted: 11/19/2012 4:07:08 PM EST

Originally Posted By rightist:
SWFA 110% Low Price Guarantee, nuff said.

I have asked them to price match Botach and they said they won't because Botach isn't an authorized dealer.
Link Posted: 11/19/2012 4:07:39 PM EST
I got some M&P mags from them for $19.95 shipped. Recieved them 3 or 4 days after I ordered.

GL with your ACOG.
Link Posted: 11/19/2012 4:10:23 PM EST
[Last Edit: 11/19/2012 4:12:16 PM EST by AlC08]
Originally Posted By Slateman:
Originally Posted By ExParatrooper:

Originally Posted By Slateman:
What's it like to have way too much disposable income?
"Too much" by whose standards? Yours?


Yes mine. First off, you bought an overpriced optic. Second, you did so from a company that many times has already shown to have shitty customer service. You knew this before you ordered but ordered anyway. Thus I can only conclude that you have so much money that you honestly don't care if someone steals it.

Don't feel too bad though. I've ordered from them too and never received it. But, then again, I only spent $50 bucks ...


Overpriced?
Hmm, I suppose that’s relative once again. I would say that Botach’s advertised price was very reasonable for the optic considering the MSRP was $2050.

You have contributed nothing to this thread.


Link Posted: 11/19/2012 4:10:45 PM EST
[Last Edit: 11/19/2012 4:11:29 PM EST by bigscrun]
Price, Service, Quality: Pick Two





Link Posted: 11/19/2012 4:11:21 PM EST
good luck with all that
Link Posted: 11/19/2012 4:13:59 PM EST
At least BoTach generally does complete their orders even if it's late as hell, and there is an actual living being there to answer the phone unlike THESE FUCKING DOUCHEBAGS AT AFTACTICAL.COM WHO TRIED TO RIP ME OFF
Link Posted: 11/19/2012 4:14:01 PM EST
I just ordered about $600 worth of things which took about a week longer than anywhere else, but the prices were worth it.

I've ordered 3 times from them without issue.

My friend has ordered twice at least, and had no problems.

I guess, I just wanted to give a variation on the prevailing wind of Botach.

I might be burned next order, but at this point they have been nothing but good, and with better than most, prices.
Link Posted: 11/19/2012 4:16:49 PM EST
[Last Edit: 11/19/2012 4:17:43 PM EST by CWO]

Originally Posted By Slateman:
What's it like to have way too much disposable income?



What business is it of yours how much money he has or how he spends it?
Link Posted: 11/19/2012 4:22:23 PM EST
I've ordered from them before and it worked out OK. But your going to have to give them a few days, maybe more because of the holiday.
Link Posted: 11/19/2012 4:58:03 PM EST
This is why you use the "chat" feature on the website to check the status of an item prior to purchase from Botach.
Link Posted: 11/19/2012 4:59:36 PM EST
A friend of mine bought a venomous snake. It bit him.
Link Posted: 11/19/2012 5:10:57 PM EST

Originally Posted By Slateman:
Originally Posted By ExParatrooper:

Originally Posted By Slateman:
What's it like to have way too much disposable income?
"Too much" by whose standards? Yours?


Yes mine. First off, you bought an overpriced optic. Second, you did so from a company that many times has already shown to have shitty customer service. You knew this before you ordered but ordered anyway. Thus I can only conclude that you have so much money that you honestly don't care if someone steals it.

Don't feel too bad though. I've ordered from them too and never received it. But, then again, I only spent $50 bucks ..


First off, I'm not the OP. Secondly, what he spends does not come before you. He could have been saving for a long time for that for all you know. I see that you have the "entitlement" attitude.

Jealous post is jealous.


Maybe instead of bellyaching about other peoples' money, you could go get a job/second job. Serisouly guy, we don't give a shit.
Link Posted: 11/19/2012 5:13:47 PM EST
Originally Posted By CWO:

Originally Posted By Slateman:
What's it like to have way too much disposable income?



What business is it of yours how much money he has or how he spends it?


He just made it every member's business.
Link Posted: 11/19/2012 5:23:34 PM EST

Originally Posted By Slateman:
Originally Posted By CWO:

Originally Posted By Slateman:
What's it like to have way too much disposable income?



What business is it of yours how much money he has or how he spends it?


He just made it every member's business.

His post is about customer service.

YOU dragged the inference that he has "too much" disposable income in. Too much for whom? You? Are you the disposable income police? Regale us with your qualifications to judge.
Link Posted: 11/19/2012 5:26:58 PM EST
Originally Posted By Slateman:
Originally Posted By CWO:

Originally Posted By Slateman:
What's it like to have way too much disposable income?



What business is it of yours how much money he has or how he spends it?


He just made it every member's business.


Go occupy something.
Link Posted: 11/19/2012 5:28:31 PM EST
[Last Edit: 11/19/2012 5:28:56 PM EST by popsickles]
Originally Posted By Aimless:
oh my






fuck it, I know its an x. Cheap ass people
Link Posted: 11/19/2012 5:38:41 PM EST
I think the research should be complete prior to throwing down $1450. My Aimpoint came from Larue, didn't worry a second and got a pile of freebies.
Link Posted: 11/19/2012 5:48:37 PM EST
[Last Edit: 11/19/2012 5:48:47 PM EST by KA3B]
Should have pushed a dull crayon into your eye, it will be less painful than dealing with those shitheads.
Link Posted: 11/19/2012 5:56:29 PM EST
[Last Edit: 11/19/2012 6:00:57 PM EST by w15ly]
Originally Posted By Slateman:
Originally Posted By CWO:

Originally Posted By Slateman:
What's it like to have way too much disposable income?



What business is it of yours how much money he has or how he spends it?


He just made it every member's business.


Link Posted: 11/19/2012 6:03:51 PM EST
Originally Posted By Slateman:
Originally Posted By ExParatrooper:

Originally Posted By Slateman:
What's it like to have way too much disposable income?
"Too much" by whose standards? Yours?


Yes mine. First off, you bought an overpriced optic. Second, you did so from a company that many times has already shown to have shitty customer service. You knew this before you ordered but ordered anyway. Thus I can only conclude that you have so much money that you honestly don't care if someone steals it.

Don't feel too bad though. I've ordered from them too and never received it. But, then again, I only spent $50 bucks ...


Overpriced optics? Have you ever used an ACOG?

I guess I can see how you would think that. Apparently, you also think memberships on this site are overpriced.
Link Posted: 11/19/2012 6:07:19 PM EST
Originally Posted By Slateman:
Originally Posted By CWO:

Originally Posted By Slateman:
What's it like to have way too much disposable income?



What business is it of yours how much money he has or how he spends it?


He just made it every member's business.


Get out.
Link Posted: 11/19/2012 6:17:42 PM EST
I've had nothing but good luck with botach in the past few years
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