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We have 80 employees that carry guns.
Not only do we have to evaluate the firearms themselves, but holsters, pouches, slings, magazines, buckshot, slugs, all kinds of crap. Then we have to be able to afford whatever it is we select. (We are going through this right now with ECW's)
It has to be serviceable by someone factory trained. So we invest a good bit in selecting the firearms based on a large number of factors, including warranty repairs, etc.
In our agency the firearms instructors and various patrol or CID guys make a recommendation and it goes up the CoC.
As many distributors want our money, I can't imagine paying someone to do it for us. We will be the one's carrying them...the guys and gals should have a say so.
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Thanks for the information. My intent at providing a third-party test and evaluation service isn't to ignore the inputs of the officers that will be using the equipment. In fact, it would be quite the opposite. From my own military experience, a huge part of the test & evaluation process is to have representative members of the department test the equipment in live-fire scenarios and to receive their feedback. I would actually use officers as test samples to determine the following information: Whether or not the firearm is operationally effective (in addition to meeting a set of technical requirements), whether or not the firearm is interoperable (with other gear and equipment), and Human Factors issues (compatibility issues with human physique).
I guess the big question is: Why have a third-party test something our own operators can test by themselves?
My answer is: because a dedicated test engineer with analytical experience will enable you to maximize the comprehensiveness of the test, and will drive a purchase decision supported by objective (as opposed to subjective) data. For example, I can use experimental design concepts to create a very comprehensive test of the firearm, and, if your department is choosing from multiple firearm options, make an objective determination of which firearm is the best choice, based on statistical analysis of the data, and using Decision Analysis concepts.
In my own military experience, test engineers and SMEs work hand-in-hand to design a comprehensive test plan, the test engineer collects the data from testing, analyzes the data, and presents the findings to the SMEs and decision-makers for consensus. Not only can this method help you make a decision based on objective data, but, politically, it's an insurance policy in case any higher-ups ask any questions on why the purchase decision was made. In the end, you make the purchase decision. My job would be to help you justify it as much as possible with as little bias as possible.