Recently I've noticed that one of the spool on either side of my torsion spring isn't winding up the steel cable properly. So when it goes through a cycle of opening and closing, the cable will eventually not get wrapped up correctly in the grooves on the spool. I've had to manually wind it up once already but it's already not winding correctly again. Any ideas on what I can do to fix this correctly?
Update: I went ahead and gave a service company a call. With some more google-fu, one symptom of the take up spool/drum on either side not winding properly can be attributed to incorrect tension on the torsion spring. And I agree with other folks here, if it involves torsion spring tension, I'm not touching it. I was under the impression this could be resolved without messing with it, but doesn't appear to be the case for me.