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12/6/2019 7:27:02 PM
Posted: 12/5/2013 9:10:11 AM EST
I placed an order for a Ionbond BCG on the 29th, the order is still showing processing. Is this normal? or should I follow up to see if there is a problem with the order?


operator....
Link Posted: 12/5/2013 11:31:52 AM EST
I'm in on this one. I ordered an Ionbound BCG and 14.5" 5.56 barrel and my order still says 'processing' too...

And I keep seeing reviews of people who have already received their BCG with same date of order (29th). Did you order anything besides the BCG? Maybe single item orders are going out first?
Link Posted: 12/5/2013 11:50:34 AM EST
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Originally Posted By JonnyLiberty:
I'm in on this one. I ordered an Ionbound BCG and 14.5" 5.56 barrel and my order still says 'processing' too...

And I keep seeing reviews of people who have already received their BCG with same date of order (29th). Did you order anything besides the BCG? Maybe single item orders are going out first?
View Quote

Single item, just the BCG. I'm thinking the store got hammered with orders and they are putting out product as fast as possible. Under those circumstances updating order status would not be at the top of the to do list. That said I left PSA alone for a month before finally calling to find out they didn't have what I ordered and had I not called no action would have ever been taken.

operator....
Link Posted: 12/5/2013 11:59:47 AM EST
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Originally Posted By ar15operator:
Single item, just the BCG. I'm thinking the store got hammered with orders and they are putting out product as fast as possible. Under those circumstances updating order status would not be at the top of the to do list. That said I left PSA alone for a month before finally calling to find out they didn't have what I ordered and had I not called no action would have ever been taken.
View Quote


Well, that blows my theory out of the water. And I have seen review of both Ionbound and non-Ionbound BCG's in another thread, so I don't think the coating one way or another has anything to do with it. Plus I made my order pretty early in the morning so I am at a loss.

If I don't get any update by the end of today I'll be emailing them. After today it's been 5 work days since the order.
Link Posted: 12/5/2013 5:42:57 PM EST
Wondering when order 250417 will ship.
Link Posted: 12/6/2013 6:11:19 AM EST
[Last Edit: 12/6/2013 6:39:15 AM EST by JonnyLiberty]
Still no update to my status. Email sent on order #250409.

(Edit - Update)

Sent the email at 7:10AM this morning and got reply at 8:27AM!

Hi Jon. You order will ship today. Sorry for the delay.

Sharon


Now that's quick customer service!! Awesome, and thanks :)

Link Posted: 12/6/2013 7:03:50 AM EST
Well I'm 250485, so I will stay the course and let them work though the load


operator......
Link Posted: 12/6/2013 10:25:07 AM EST
Order shipped.


operator.....
Link Posted: 12/8/2013 5:59:53 PM EST
[Last Edit: 12/10/2013 3:42:37 PM EST by costanza]
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Originally Posted By costanza:
Wondering when order 250417 will ship.
View Quote


bump

Wanted to update that I received 2 of the 3 items from my order. I imagine it says processing because the shipment was not 100% complete. While I never did receive an email with a tracking number for part 1 of 2, I appreciate that the order was split to get me the first items quicker.
Link Posted: 12/9/2013 10:56:07 AM EST
Order 253581 still PROCESSING as of 12/9/13.
Link Posted: 12/9/2013 2:40:10 PM EST
[Last Edit: 12/9/2013 4:09:12 PM EST by ndkid]
Order 249XXX still processing

Edit to add shipped today
Link Posted: 12/9/2013 5:20:04 PM EST
2 IonBond BCG ordered on 11/29/13
Email on 12/6/16 saying shipped UPS Ground
As of today, 12/9/13 UPS link still states "A UPS shipping label has been created. Once the shipment arrives at our facility, the tracking status--including the scheduled delivery date--will be updated."
Link Posted: 12/9/2013 6:52:52 PM EST
Link Posted: 12/9/2013 8:56:51 PM EST
Sounds good, thanks for the follow up.
Link Posted: 12/10/2013 1:11:40 AM EST
Things seem to be moving along now, my order #2501XX has shipped.
Thanks Ed.
Link Posted: 12/11/2013 5:47:49 AM EST
Orders arent shipped in the order they are received I'm assuming.
Link Posted: 12/11/2013 7:36:24 AM EST
Link Posted: 12/11/2013 7:40:08 AM EST
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Originally Posted By EdwardAvila:

Orders shipped in way to get as many out as quickly as possible.
This means FFL items were put off until non-FFL items were done, to give time for FFLs to come in and then process as a batch.
Rifles will begin going out today/tomorrow as soon as the cases come in for them (due today).

If you have an order that did not include an FFL item, and it has not shipped please let us know as there were a couple that somehow were mis-sorted and mixed in with delayed orders.

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Originally Posted By EdwardAvila:
Originally Posted By Medicfrost:
Orders arent shipped in the order they are received I'm assuming.

Orders shipped in way to get as many out as quickly as possible.
This means FFL items were put off until non-FFL items were done, to give time for FFLs to come in and then process as a batch.
Rifles will begin going out today/tomorrow as soon as the cases come in for them (due today).

If you have an order that did not include an FFL item, and it has not shipped please let us know as there were a couple that somehow were mis-sorted and mixed in with delayed orders.



I ordered a couple bags, no gun parts. I'll drop them a message.
Link Posted: 12/11/2013 8:35:08 AM EST
Link Posted: 12/11/2013 9:07:31 AM EST
Great, thank you.
Link Posted: 12/12/2013 1:53:18 PM EST
IonBond BCGs showed up today. Thanks!!


Link Posted: 12/12/2013 2:42:21 PM EST
Link Posted: 12/12/2013 5:04:33 PM EST
Discussion ForumsJump to Quoted PostQuote History
Originally Posted By EdwardAvila:

Don't remember who the sticker guy was, but you have to take the plastic off these...
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Originally Posted By EdwardAvila:
Originally Posted By vtmactech:
IonBond BCGs showed up today. Thanks!!

Don't remember who the sticker guy was, but you have to take the plastic off these...


Ahhh!! That would explain the fitment issue I've been experiencing.
Link Posted: 12/13/2013 3:43:29 AM EST
[Last Edit: 12/13/2013 3:43:52 AM EST by Boarder1995]
Discussion ForumsJump to Quoted PostQuote History
Originally Posted By Medicfrost:
Rifles will begin going out today/tomorrow as soon as the cases come in for them (due today).
View Quote


Did the rifle cases come in yet? Rifles going out this week? Thanks.
Link Posted: 12/13/2013 4:10:56 AM EST
Link Posted: 12/13/2013 4:38:40 AM EST
Discussion ForumsJump to Quoted PostQuote History
Originally Posted By EdwardAvila:

Cases were delayed again. Carrier first said they attempted delivery and no one was there, then they said they just couldn't find the place so they gave up, and comments online say they thought the place was not open yet or was a construction site, so they did not attempt delivery. Sure enough we gave them hell and they are due here this morning by 9am. They should all (those we have FFLs for) go out today regardless.

Lesson learned and passed on: Central Transport- not the best carrier.
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Discussion ForumsJump to Quoted PostQuote History
Originally Posted By EdwardAvila:
Originally Posted By Boarder1995:
Did the rifle cases come in yet? Rifles going out this week? Thanks.

Cases were delayed again. Carrier first said they attempted delivery and no one was there, then they said they just couldn't find the place so they gave up, and comments online say they thought the place was not open yet or was a construction site, so they did not attempt delivery. Sure enough we gave them hell and they are due here this morning by 9am. They should all (those we have FFLs for) go out today regardless.

Lesson learned and passed on: Central Transport- not the best carrier.


I just sent you a PM if you have time to read and respond. Thanks.
Link Posted: 12/13/2013 7:40:29 AM EST
Link Posted: 12/13/2013 2:19:31 PM EST
[Last Edit: 12/13/2013 4:15:56 PM EST by JonnyLiberty]
Well, update to order number 250409. They sent the wrong dang barrel. I ordered a 14.5" 1:7 twist, and they sent a 16" 1:9 twist.... wrong on so many levels... ugh...

Emailed them, I'll update response...

[Edit - update] got a reply almost immediately. They are sending out return label and sending out correct barrel. Pleased with the quick response, thanks!!
Link Posted: 12/14/2013 10:42:36 AM EST
Got my complete order - thanks!
Link Posted: 12/14/2013 12:19:33 PM EST
I just sent you a PM.
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