User Panel
Posted: 4/20/2017 11:43:38 AM EDT
I'm working on my project car and they have a part I need listed on their website.
So I called my local store and sked if they have a part number "121G" in stock. The guy didn't even spend any time looking to see. He immediately replied "NO! WE DO NOT HAVE THAT!" And hung up. |
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If I ever set foot in another O'Reillys again it will be too soon.
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So call him back and tell him to fucking check, if he's a dick, ask for his manager. Keep calling and asking for different shit. Make him pay for his laziness.
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Parts guys are the worst of the auto industry, followed by service advisers, and anyone at body shops.
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I have always had good experiences with Oreillys. One day the clip that attaches one of my wipers broke off so I went to buy new wipers. The guy at the counter pulled out a box with spare clips and found the one I need and gave it to me. That being said I have friends that worked there before and they would mercilessly fuck with people sometimes.
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Yeah maybe you could ask for paint for your DeLorean, or a camshaft for your RX7 next.
Auto parts store guys are sick of your unoriginal shit. |
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Quoted:
I'm working on my project car and they have a part I need listed on their website. So I called my local store and sked if they have a part number "121G" in stock. The guy didn't even spend any time looking to see. He immediately replied "NO! WE DO NOT HAVE THAT!" And hung up. View Quote Here they are one of the few places that actually has great service and good jobs. Everywhere else is run by lazy, angry hippies. |
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Hahahahaha. Now call autozone and ask for the Toyota water pump gasket.
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The problem I run into with them is many of them think they know about cars/engine building because they sling parts.
Needed an oil pump for a race motor temporarily using a factory oil pan. He went on how I should get the 'high volume' oil pump for that motor over the standard volume model. I informed him the opposite is true and to just give me the standard volume pump. |
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When I was a kid, our home phone number was almost the same as NAPA's (two numbers transposed). We would get the occasional call for NAPA and tell the person, "sorry, wrong number." Sometimes, moron would call right back so I would answer the phone, "NAPA, HOW CAN I HELP YOU?"
Every part was always in stock and on sale. |
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Try helping people who don't know what a part is over the phone once.
Especially when all they can tell you is that it has some wires and its next to the engine. Seriously, you can only do so much before you want to reach through the phone an strangle them. That said, I worked in a dealership parts department while in college and I can attest to some major D-bag parts guys out there. |
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Quoted:
I'm working on my project car and they have a part I need listed on their website. So I called my local store and sked if they have a part number "121G" in stock. The guy didn't even spend any time looking to see. He immediately replied "NO! WE DO NOT HAVE THAT!" And hung up. View Quote Waiting on your thread describing the sandwich you had for lunch, and what you and the mail delivery person talked about when you got your mail. . |
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You fail at the auto parts game.
Before you ask any other question ask who you are speaking to. Option #1 check online if it is in stock then call to tell them that it is shown as being in stock and that you would like a visual confirmation that it is in fact in stock. Option #2 when they tell you that it is not in stock ask them what the closest store that does have it in stock. |
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What's the phone number to this particular o'reillys store? I'm looking for that part number as well.
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Quoted:
You fail at the auto parts game. Before you ask any other question ask who you are speaking to. Option #1 check online if it is in stock then call to tell them that it is shown as being in stock and that you would like a visual confirmation that it is in fact in stock. It didn't say Option #2 when they tell you that it is not in stock ask them what the closest store that does have it in stock. He hung up before I could respond View Quote |
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The guy has to deal with people like us all day long. No wonder he's cranky.
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I worked a parts counter in an independent parts store in the mid 1980's - yes, before computers with paper books and a microfische.
We'd get bored on a Saturday and call the competor's store and ask them to check on: Water pump / radiator hose / freeze plugs for a 1969 VW beetle or bus Valve cover gasket for a mazda RX3, etc. Idle hands and all... |
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I find myself getting more and more automotive stuff through amazon. Both because of price and selection.
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i used to work in parts in the late 80s. The warehouse driver would make deliveries with an old double barrel shot gun. He'd actually would have the dam thing with him while rolling the hand truck into other parts stores. One day he found a girl on side of the road while making deliveries and bright her to his apartment. Ended up having a baby with her. But hey his father had a home ffl and we got good deals. Few years latter heard he killed himself.
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Quoted:
The guy has to deal with people like us all day long. No wonder he's cranky. View Quote I had a guy calling a couple of times a week for crap for his POS Ford truck, went like this: Him: I need a sending unit for a Ford. Me: What kind of Ford? Him: Truck Me: What kind of truck, F150, 250, 350? Him: They're all the same, what difference does it make. (I get the same response when asking what motor it has.) Me: I need to know so I can get you the right parts. Him: I don't know why the hell you guys always ask me this shit, they are all the same just give me a sending unit. Me: I try my best to not let the asshole I just talked to bleed over into the conversation I'm having with the next guy. But it can be pressing at times. I get the opportunity to deal with some of the dumbest mother fuckers on the planet. There is a crap ton more stories like this or worse, I can share more. |
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Quoted:
i used to work in parts in the late 80s. The warehouse driver would make deliveries with an old double barrel shot gun. He'd actually would have the dam thing with him while rolling the hand truck into other parts stores. One day he found a girl on side of the road while making deliveries and bright her to his apartment. Ended up having a baby with her. But hey his father had a home ffl and we got good deals. Few years latter heard he killed himself. View Quote |
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Ask for a power steering pump for a '86 Fiero. When he can't find it, tell him it has to be looked up in the paper catalogs and let him look some more.
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