Not meaning to be contradictory, but I feel that Nikon has done pretty well by me... I have a Nikon Laser800 laser rangefinder, and after 4.5 years of HEAVY use(through some EXTREME weather), it finally started acting up - it would give a reading of 44 yards at a measured 50 yards, for example...
I contacted Nikon, and although it was only warranteed for 1 year(typical of most laser rangefinders), they agreed to replace it... I sent it back - in the original packaging - and a while later, received a brand new laser 800... I bought mine from Cabelas - and informed them of that - I don't know if that made a difference or not...
The contact info given for Nikon appears to be correct to me...
- georgestrings
PS - I also have a pair of Nikon Monarch 10x40 binocs, and they have been flawless during the same time period...