
Posted: 5/25/2001 6:29:31 AM EDT
[Last Edit: 5/25/2001 6:41:52 AM EDT by 8531sgt]
Checked my email and found a special notice from Midway. This notice, in a nutshell, said that the included shipping is NO Longer included but the prices will be lower. They are also going to charge shipping on backorders and are increasing their restocking fee.
I've always counted the included shipping as a plus to Midway and have recommended Midway because of this and the overall low prices of their products. If you don't appreciate their change in policy I would encourage you to write their CEO @ larrypotterfield@midwayusa.com and tell him of your displeaures. I also didn't like that the note came this morning and the new policy takes effect today. Pretty sneaky huh?
Thought you all would like to know.
sgt
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Yeah, I'm not too pleased with the change either, but I'm not really surprised. I often wondered how they managed to do what they did and still be competitive - especially with the freight companies charging "fuel cost subsidies".
Oh well, another deal bites the dust. I'll still buy from them. But I'll miss the included shipping costs.
[sniper]
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Why in the hell do think they've been showing "Personal Lubricant" commercials so much latlety on television..............it's to minimize the damage when we are truly F**ked!!! - Fireguy3
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Here's the txt of the msg:
Dear Customer:
Effective May 25, 2001, MidwayUSA has made several important changes to the way we do business--beginning with lower prices. These changes have been made with great deliberation and we believe the vast majority of our Customers will welcome them, especially the new lower prices.
While many good people here at the Company have been involved in making these changes, the final decision was mine and mine alone. As always, your comments are welcome. Please call, write or email me directly.
Larry Potterfield
President/CEO
Voice mail: 573-447-5117
Email: larrypotterfield@midwayusa.com
Regular mail:
MidwayUSA Customer Comments
Attention: Larry Potterfield
5875 W Van Horn Tavern Rd
Columbia MO 65203
Explanations of Changes to Marketing Service Policies
Lower Prices: We have lowered prices, effective May 25. These lower prices appear on our web site and in our June and later catalogs. Lower prices are possible because of the following changes:
Shipping charges are no longer included as part of the price. Shipping charges are now added to each invoice, including special order shipments and back order releases. Yes, I understand how popular our postage paid program was--many Customers have told me so. Unfortunately, it wasn't fair to some of our Customers as it was forcing us to charge higher overall prices and it no longer worked well for us. Concerning postage on back order releases, we understand that it isn't the Customer's fault when merchandise is not in stock. We ask those Customers to try to understand that it isn't our fault either. In every Company, something is always out of stock. MidwayUSA is one of the best in the business at filling orders as our order fill rate consistently runs 95-98%.
A Small Order Fee of $4.00 will be charged on all retail orders under $40.00. Dealer orders under $60.00 will be charged a small order fee of $6.00. There is no minimum order. If a Customer wants to order a shell holder for $5.00, we will gladly accept the order as a convenience for our Customer. By charging a small order fee, we are simply asking our Customers to pay a fair price for the convenience and help defray our costs of processing the order through our system.
A Restocking Fee of 15% will be charged on all authorized returns, except in the case of damaged or defective product, or if we have made an error. It costs a considerable amount to process and ship an order, then to "unprocess" and return the product to inventory or back to the manufacturer. We are now asking our Customers to pay a restocking fee to cover these costs, so that we don't have to pass them on to our other Customers.
The Postage Paid Order Form Insert has been replaced by an order form on a standard page in the catalog. True mail order (post office) has been steadily declining to the point where it is no longer economical to serve such a small percentage of Customers with this order form.
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So what kind of price difference will we see? Their included shipping was always good if you wanted less than $100 of stuff. Otherwise, Wideners or Natchez were just as cheap or even cheaper.
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Their prices have sucked for the last year anyway. For the most part Graf&Sons can beat them on componenets. Wideners, too.
They will go tits up if they can't compete.[:E]
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Those who ignore history are doomed to repeat it.. |
I like the old Midway. No smoke and mirrors pricing. This sucks! I hope that they stay in business. Too many gun stores are going under. I probably will keep using them, but will shop around more.
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I ordered one pair of scope rings out of there dealer catalog $32. The regular Natches catalog was only $25 for same rings. so that was $7 shipping. They shipped them first class that was about $1.50 to do plus .30 for the bubble envelop. If I have order out of there regular catalog at Midway it would have been $38 for the rings.
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The main thing here is to email, call or snail mail them to let them know that you don't appreciate the "new" midway. You know the squeaky wheel. And if you don't like their practices don't buy, buy from somebody else. They need to know that we pay the bills.
SGT
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Funny thing about that. I don't mind the new policies.
A business MUST make money to survive. When I order, as they say a $5.00 shell holder, I would expect to pay additional for the small order, or I would do without until I am ready to make the minimum order.
If their new prices are lower, and they charge actual shipping, I would probably save money. If they charge some rediculous handling charges or $30 to ship 1 lb of merchandise that costs $800 (like a scope)--then I will look elsewhere for my stuff.
AFARR
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“We live in a society of excuses, pleading for second chances, and unwillingness to take responsibility for our actions,”
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At least they clearly stated their new policy and aren't doing anything sly.
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I really liked the simplicity of their old policy. But usually I could get stuff cheaper elsewhere and never seemed to get around to ordering a lot of "neat" stuff I saw in their catalog.
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i checked the website today and the price did not drop that much. Avg about 1.20 on a 20.00 item. Add the handling fee and price has actually have gone up a bit. Oh well i used to order a good bit from them. I knew they were higher but i also knew the price right when i ordered. Time to shop around.
mike
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The purpose of fighting is to win. There is no possible victory in
defense. The sword is more important than the shield, and skill is more important than either. The final weapon is the brain. All else is supplemental. |
I'm going to wait and see just what the new prices are before I pass a judgement on them.
What this will do though is cause me to shop around a bit more. The ease of not having to figure in the cost of shipping was a nice thing, but now I'll just price out the same things at multiple vendors.
Hello Sinclair Intl, this is Phil in Seattle calling, I need to make another order.
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Well I used to order all kinds of bullets and stuff from them just because it was free shipping. I'm talking the bulk packs. 2000-3000 on an order. Don't think I'll be doing that anymore. Shipping on that amount of weight will be outrageous. Wideners is free shipping I think.
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I used to order alot from MIdway. I then found Wideners. Many times they beat the prices. Also I did not have towait for midway to put something on sale. Sad since I was just ready to put an order in to Midway.
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Homeland Security is the American People
You can't see the wind can you? ....But you can feel it and feel it's effects all around you correct? 1GunRunner كافر Eric the Hun Rest in Peace |
"Free" shipping is a scam. All it means is that shipping to the farthest point is included.
If you live on the opposite side of the country, it is fair, but if you live closer, you are being ripped off... It is a clever marketing trick that works on people who can't do math...
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I am a small dealer and avid reloader. I have ordered a BUNCH of stuff from them. They have jillions of items and always seem to have it in stock. I will continue to order from them, but will check around (nothing new there!). Shooters/handloaders are a cheap bunch! Ha! Every penny saved is another bullet downrange. [heavy]
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I will continue to support Midway. They have good customer support and good prices generally. If there's a lower price somewhere I go for it, but Midway contributes much to the NRA in it's Round-Up program and that in itself is worthy of some respect. Dillon is another example of a responsible retailer who contributes to the gun rights cause.
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Originally Posted By 8531sgt:
A Small Order Fee of $4.00 will be charged on all retail orders under $40.00. View Quote |
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Nothing in this post should be considered information posted in an official capacity. It is the authors personal opinion alone.
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Wideners still has fair pricing.And with orders over $100.00 usually shipping included.
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I have a hard time paying $7 for S/H on a part that fits in a first class envelope.
There are lots of parts I've passed on because of the shipping charge. Shipping is the weak link in e-business.
Head to your local dealer and order the part. They have the volume to be able to get parts without shipping charges. You may wait a bit longer . . . but on the other hand, you may even get it a bit faster, and cheaper.
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