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Posted: 5/25/2018 1:28:55 PM EDT
NFPA does one for fire and I am sure there are some for police. Our ambulance company wrote their own response guidelines and I need to have some information to support why they should be adjusted lower. Is there any group such as NREMT, NAEMT or another group that publishes a best practices or standards along with data. I have read some in JEMS but it varies from area to area
Link Posted: 5/25/2018 6:36:09 PM EDT
Not sure as I haven’t looked into it but we can run a query for analytics on or reporting system. It has a drop down for changing what criteria we want to look at. Two of them are NFPA 1710 BLS/AED agency and NFPA 1710 EMS ALS agency.

The criteria for compliance is:

BLS. Turn out time: 1:00, Travel time: 4:00, compliance percentage 90% and minimum EMT-B staff of 2.

ALS Turn out time 1:00, Travel time 8:00, compliance percentage 90% and minimum staffing of EMT-B staff of 2 EMT-P staff of 2.

I personally don’t do our analytics. Just throwing this out to you and hope this helps.
Link Posted: 5/25/2018 6:50:55 PM EDT
I’ve always heard 8 minute response time in 90% of calls and that’s what both agencies I have worked for have used as a benchmark but I’m not sure if/where it would be nationally published or if it’s just a recognized industry standard.
Link Posted: 5/25/2018 7:52:39 PM EDT
[Last Edit: 5/25/2018 7:55:24 PM EDT by KR20]
Link Posted: 5/26/2018 9:41:26 AM EDT
Maybe check with:



American Ambulance Association
Link Posted: 5/26/2018 2:47:22 PM EDT
All very helpful answers!Thanks guys .
Link Posted: 5/26/2018 3:28:28 PM EDT
Are you talking response times only, or level of care (ALS/BLS) sent?
Link Posted: 5/26/2018 5:51:00 PM EDT
[Last Edit: 5/26/2018 5:54:10 PM EDT by Southrnshooter]
This may not help but we use ProQa in our 911 center. After calls are queried and a response is dictated, units are dispatched per severity. We are a large county with county fire departments (part paid/volunteer) and 2 city fire departments. Plus a county ran EMS.

Alpha calls get EMS non emergency.
Bravo gets county fire emergency and EMS emergency. City does not run Bravo with the exception of vehicle accidents. Because there are more EMS units in the city
Charlie gets all fire and EMS emergency
Delta is same as Charlie just a higher level of call
Echo is an immediate life threat and gets everyone even supervisors going..

Fire can and does fill in often when EMS runs out of units. Happens every day seems like.

Link Posted: 6/1/2018 3:45:34 PM EDT
NFPA 1710 includes response time and staffing information for EMS as well as fire. You can read alot of the information used to justify the standard here.
Link Posted: 6/15/2018 5:45:34 PM EDT
Link Posted: 6/15/2018 9:34:02 PM EDT
I am familiar with pro qa. Thanks for the help guys. Looks like we will be asking IAFF to do a study soon
Link Posted: 6/15/2018 9:37:08 PM EDT
Discussion ForumsJump to Quoted PostQuote History
Originally Posted By oneilljb:
NFPA 1710 includes response time and staffing information for EMS as well as fire. You can read alot of the information used to justify the standard here.
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Very helpful!
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