IM Problems? - AR15.COM

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Posted: 9/3/2008 6:58:06 AM EDT

Recently, I've been using my IM to support EE sales.
However, my buyers are reporting that they haven't received most of the IMs I've sent.
Also, I can't find anything in my IM folders (sent, saved, etc.).
WTF?

Posted: 9/3/2008 12:59:45 PM EDT

[#1]

Make sure to click the send and save button when you send new messages and wish to keep a copy in your sent folder. As to saved messages, if you save messages, they go to that folder.

It sounds like your messages may not be getting sent. If that's the case, it would result from javascript issues with your browser. Send me an IM and click "send and save" and see if it's working.

Posted: 9/4/2008 10:05:55 AM EDT

[#2]

I just sent you an IM "TEST" and clicked SEND AND SAVE, but nothing appears in my SAVED folder.

Posted: 9/4/2008 10:17:53 AM EDT

[#3]

Quoted:
I just sent you an IM "TEST" and clicked SEND AND SAVE, but nothing appears in my SAVED folder.

It would be in your sent folder.

The saved folder contains incoming IMs that you have saved after reading.

Posted: 9/4/2008 11:15:20 AM EDT

[#4]

Quoted:

Quoted:
I just sent you an IM "TEST" and clicked SEND AND SAVE, but nothing appears in my SAVED folder.

It would be in your sent folder.

The saved folder contains incoming IMs that you have saved after reading.

Sorry, I meant to say "SENT".

Either way, it isn't in either.

Posted: 9/4/2008 7:08:38 PM EDT

[#5]

I got the IM so it should have gone into your SENT area as well. If it did not, we'll have to look and see if it's a javascript issue or if there's something else going on.

Posted: 9/5/2008 7:08:35 AM EDT

[#6]

I received your reply and replied to that, but still no messages in the SENT folder?

[ARCHIVED THREAD] - IM Problems?

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