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Posted: 6/11/2002 3:06:53 AM EST
[Last Edit: 6/11/2002 3:45:50 AM EST by DBrown]
I am working on a possible response to CruiseAmerica's form letter regarding CavArms. Dear Victoria A. Valencia, I have taken the personal effort to bring to your attention serious deficits in your company's customer service. Therefore, I am disappointed to receive such a curt form letter. Am I to conclude my opinion and business are of small concern? As brief as your reply was it contained a glaring error. This error may manifest the low priority you seem to place on this issue. Your customer's name was Cavalry Arms. Whereas Calvary is a place known in Hebrew as Golgotha. Sincerely
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