Quoted:
My personal favorite FedEx moment was when we had a $40,000 camera delivered to the office. The FedEx guy chucked the box about 15 feet across the room. It was marked with five "FRAGILE!" stickers.
I said "Hey, what the fuck?"
He replied, "You think they don't treat them worse than that at the depot?"
Stay classy, FedEx.
My company recently shipped a $350,000 jet engine. It was bolted to its own custom shipping pallet and was completely enclosed by 5/8 thick plywood with steel angle on all the corners. Probably weighed 2,000 pounds, 3ft x 3ft x 8ft. Caution and warning stickers plastered all over it.
It arrived with the entire top cover and sides missing, splintered wood all around, and a 4" hole punched through the side of the engine.
And NOBODY at FedEx has the slightest idea how it happened.
And they have called in the lawyers to fight the claim.
UPS was just as bad.