Recently I purchased a JVC XV-S500BK DVD player.

Soon thereafter, I rented Spy Games, and while watching it, the "closed captioning for the hearing impaired" kept coming on by itself.  I'd go to the menu, check the settings, go back to the movie, and it would be off... until later when it would magically reappear.

Last night I played Black Hawk Down.  Whenever a character would speak a foreign language, English subtitles would appear.  That's fine, but then the English subtitles would remain active even when the dialogue reverted to English.  Going to the menu and then back to the movie would stop the perpetual English subtitles... until the next foreign language dialogue.

This is extremely frustrating.  Does anyone have any insightful experience or advice?

TIA,

DrMark

What did you do in the menu?  I can't tell if you actually went to subtitles and moved stuff or not.

There are a lot of adjustments on mine, I have intervideo that I prefer but interactual seems to come on some dvds and installs itself.

Both have subtitles offered, in a few different forms as well.  Same with closed captioning.

Once you set everything you are fine until you clear it all out usually.

I have never had anything change settings while I watched, it was always something I had moved and adjusted without realizing it.

sounds like your player is fucked.  

Yeah, the foreign parts with english subtitles should be there, you'd see those on a VHS copy of the movie, but then the English coming on with subtitles after that?  Your player is freaking out.   That's my opinion on it, since goofy things are happening with multiple DVDs.

For each movie, just going to the menu (changing nothing) and going back to the movie fixed things until the problem reoccurred.  Not a good sign.

DrMark

I think that is a problem with the way that the DVD is mastered. I rented Spy Games and watched it at work on an Apple G4 and the captions kept coming on. I would go to the options and turn it off but it would come on again.

Someone at Blockbuster told me they've had some complaints about problems with Spy Games, but I've heard of no problems with BHD (other than me).

DrMark

Spy Game definitely has a defect
[url]http://www.dvdtalk.com/forum/showthread.php?s=&threadid=197402&perpage=25&pagenumber=1[/url]

I had the same problem when I rented it, the closed captioning subtitles would not go away
page 3 of the link above has info on returning defective discs

What the hell's wrong with you? Don't you know that new, super duper embedded DVD system software detected you are a shooter and is just trying to help you out because it knows your hearing is shot?

I'll bet you can't program a VCR either.

What's a VCR?

Seriously, I just took the player back, and it's being sent in for "servicing."  We'll see.

DrMark

Best Buy got my JVC DVD player back from "servicing" and said they could find nothing wrong to fix (not surprising).  Meanwhile, I had been talking with JVC.  I told them the problem, and after about 20 minutes on hold, the guy came back on the line and told me the problem is a result of a firmware problem with the player and they don't have a fix yet.  He said I could call them back at a later date and see if they had developed a fix.

I spoke with the manager at Best Buy and exchanged the JVC for a Sony DVP-NS715P, paying the small price difference.  Ironically, I had purchased the JVC because my previous Sony had only lasted 18 months before losing all capability of reading a disc.  The new Sony performs as intended on the one Black Hawk Down scene I just tested.

DrMark

I have a JVC S45 and the thing only reads the disc a few minutes and then quits.  I bought the JVC becasue consumer digest rated them very high for the $200 class DVD player about a year ago.  I would advise anyone too NOT BUY JVC!

"Spygame" showed the subtitles on several DVD players.

If you have a problem with a DVD player, try unplugging it for a minute, then test it again.