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Posted: 7/3/2012 3:24:20 PM EDT

Cisco locks customers out of their own routers, only lets them back in if they agree to being spied upon and monetized



http://boingboing.net/2012/07/03/cisco-locks-customers-out-of-t.html






 

Owners of Cisco/Linksys home routers got a nasty shock this week, when
their devices automatically downloaded a new operating system, which
locked out device owners. After the update, the only way to reconfigure
your router was to create an account on Cisco's "cloud" service, signing
up to a service agreement that gives Cisco the right to spy on your
Internet use and sell its findings, and also gives them the right to
disconnect you (and lock you out of your router) whenever they feel like
it.




Not good, IMO.  I don't think I'll be buying any more Cisco product.


 
Link Posted: 7/3/2012 3:26:54 PM EDT
DD-wrt
Link Posted: 7/3/2012 3:27:36 PM EDT
Here is how you fix the problem


DD WRT
Link Posted: 7/3/2012 3:27:49 PM EDT
Routers are cheap.  I'd bash the thing inside out and send it to their headquarters, after having replaced it with a competing brand that doesn't demand spying rights.





CJ
Link Posted: 7/3/2012 3:28:07 PM EDT
Originally Posted By Ocala313:
DD-wrt


great minds think alike
Link Posted: 7/3/2012 3:28:08 PM EDT
Forget that.  The company is probably ran by closet libs/commies and they will shut off your internet for posting on ARF.
Link Posted: 7/3/2012 3:28:26 PM EDT
I agree that this sucks (and was a huge PR mistake on their part IMO), but it only affects a few models, and you can downgrade the OS to avoid the issue. Apparently the upper management did it to try to improve the service by looking at aggregate usage data, over the objections of the engineers.

Link Posted: 7/3/2012 3:29:38 PM EDT
D-link makes very nice routers.
Link Posted: 7/3/2012 3:29:53 PM EDT



Originally Posted By Ocala313:


DD-wrt


I'm familiar with that, and Tomato for the older units.  I had an old Linksys running Tomato for a while.



Today, I've got a Netgear that my PS3 likes a whole lot more than the old Linksys.



I'm thinking this is a terrible PR decision for Cisco.



 
Link Posted: 7/3/2012 3:30:37 PM EDT
Must be true cause it is on the internet.



Yet hear I am type through Linksys router that did none of that.



How can this be...


 
Link Posted: 7/3/2012 3:32:17 PM EDT
Originally Posted By RenegadeX:
Must be true cause it is on the internet.

Yet hear I am type through Linksys router that did none of that.

How can this be...
 


Because it does not effect ALL their models. Reading is fundamental.
Link Posted: 7/3/2012 3:33:02 PM EDT
ahh, cisco home, the lowest of low.
Link Posted: 7/3/2012 3:35:20 PM EDT



Originally Posted By RenegadeX:


Must be true cause it is on the internet.



Yet hear I am type through Linksys router that did none of that.



How can this be...

 


If it didn't happen to you, it must not be true?  





 
Link Posted: 7/3/2012 3:36:03 PM EDT
Originally Posted By cmjohnson:
Routers are cheap.  I'd bash the thing inside out and send it to their headquarters, after having replaced it with a competing brand that doesn't demand spying rights.


CJ


Something tells me that this is only the begining.

Link Posted: 7/3/2012 3:36:44 PM EDT
Originally Posted By absael:
I agree that this sucks (and was a huge PR mistake on their part IMO), but it only affects a few models, and you can downgrade the OS to avoid the issue. Apparently the upper management did it to try to improve the service by looking at aggregate usage data, over the objections of the engineers.


God durn awful decision by upper management.  If this is true, I can see IT guys recommending family and friends to buy anything except Cisco for a home router.  Maybe not much on their bottom line, but their PR could suffer big time.
Link Posted: 7/3/2012 3:37:45 PM EDT
I"m running DD-WRT
Link Posted: 7/3/2012 3:38:58 PM EDT



Originally Posted By dread-pirate:



Originally Posted By RenegadeX:

Must be true cause it is on the internet.



Yet hear I am type through Linksys router that did none of that.



How can this be...

 




Because it does not effect ALL their models. Reading is fundamental.



Pleaee highlight in your favorite color where it says that:



Owners of Cisco/Linksys home routers got a nasty shock this week, when
their devices automatically downloaded a new operating system, which
locked out device owners.






 
Link Posted: 7/3/2012 3:39:25 PM EDT



Originally Posted By RenegadeX:


Must be true cause it is on the internet.



Yet hear I am type through Linksys router that did none of that.



How can this be...

 


Not exactly how it works.



More info:



http://www.extremetech.com/computing/132142-ciscos-cloud-vision-mandatory-monetized-and-killed-at-their-discretion



 
Link Posted: 7/3/2012 3:41:26 PM EDT



Originally Posted By TerribleTom:





Originally Posted By RenegadeX:

Must be true cause it is on the internet.



Yet hear I am type through Linksys router that did none of that.



How can this be...

 


Not exactly how it works.



More info:



http://www.extremetech.com/computing/132142-ciscos-cloud-vision-mandatory-monetized-and-killed-at-their-discretion

 


Thanks for providing a link that names the models that are affected:



Last week, a number of Cisco customers began
reporting problems with three specific Linksys-branded routers. When
owners of the E2700, E3500, or E4500 attempted to log in to their
devices, they were asked to login/register using their "Cisco Connect
Cloud” account information. The story that’s emerged from this
unexpected "upgrade” is a perfect example of how buzzword fixation can
lead to extremely poor decisions.






 
Link Posted: 7/3/2012 3:41:55 PM EDT



Originally Posted By absael:





Originally Posted By RenegadeX:

Must be true cause it is on the internet.



Yet hear I am type through Linksys router that did none of that.



How can this be...

 


If it didn't happen to you, it must not be true?  



 


It does make the statement incorrect.





 
Link Posted: 7/3/2012 3:42:32 PM EDT



Originally Posted By RenegadeX:





Originally Posted By TerribleTom:




Originally Posted By RenegadeX:

Must be true cause it is on the internet.



Yet hear I am type through Linksys router that did none of that.



How can this be...

 


Not exactly how it works.



More info:



http://www.extremetech.com/computing/132142-ciscos-cloud-vision-mandatory-monetized-and-killed-at-their-discretion

 


Thanks for providing a link that names the models that are affected:




Last week, a number of Cisco customers began reporting problems with three specific Linksys-branded routers. When owners of the E2700, E3500, or E4500 attempted to log in to their devices, they were asked to login/register using their "Cisco Connect Cloud” account information. The story that’s emerged from this unexpected "upgrade” is a perfect example of how buzzword fixation can lead to extremely poor decisions.




 


I got that link from the bottom of the article linked in the OP.







 
Link Posted: 7/3/2012 3:45:13 PM EDT
[Last Edit: 7/3/2012 3:48:15 PM EDT by ARDestructo]
DD-WRT has been good to me.

Most of my network functions any more advanced than the firewall are handled on my server anyway.  Couldn't ever get the DD-WRT VPN to work.
Link Posted: 7/3/2012 3:46:00 PM EDT
I was on the Cisco Forums and they caught hell over this here is the way to fix the problem according to Cisco.

What a bunch of Intrusive Fucks.


Rolling Back Cisco Cloud Connect Firmware On EA Series Routers
Link Posted: 7/3/2012 3:47:14 PM EDT
Didn't effect mine, but then again I am running Tomato.  
 
Link Posted: 7/3/2012 3:49:33 PM EDT
Originally Posted By happycynic:
Didn't effect mine, but then again I am running Tomato.    


You won't run it on an EA 4500 because there is no version of Tomato for an EA4500 yet.
Link Posted: 7/3/2012 3:50:20 PM EDT
Originally Posted By ARDestructo:
DD-WRT has been good to me.

Most of my network functions any more advanced than the firewall are handled on my server anyway.  Couldn't ever get the DD-WRT VPN to work.


Not a DD WRT release for the EA4500 yet I have it on an older router and its fine.  though.
Link Posted: 7/3/2012 3:50:43 PM EDT



Originally Posted By RenegadeX:





Originally Posted By absael:




Originally Posted By RenegadeX:

Must be true cause it is on the internet.



Yet hear I am type through Linksys router that did none of that.



How can this be...

 


If it didn't happen to you, it must not be true?  



 


It does make the statement incorrect.



 
OK, after reading the article (I had already heard of the issue so I skipped it), I see that nowhere was it mentioned that only a few models are affected.



 
Link Posted: 7/3/2012 3:55:00 PM EDT



Originally Posted By Sharpshooter:


Here is how you fix the problem





DD WRT


Carpe Data
 
Link Posted: 7/3/2012 3:55:08 PM EDT



Originally Posted By absael:





Originally Posted By RenegadeX:




Originally Posted By absael:




Originally Posted By RenegadeX:

Must be true cause it is on the internet.



Yet hear I am type through Linksys router that did none of that.



How can this be...

 


If it didn't happen to you, it must not be true?  



 


It does make the statement incorrect.



 
OK, after reading the article (I had already heard of the issue so I skipped it), I see that nowhere was it mentioned that only a few models are affected.

 


Well I am glad I heard about it, I just bought an EA4500 about an hour ago. Still shrink-wrapped and in the Best Buy bag. Goes back tomorrow :-). Will get another E4200 instead.





 
Link Posted: 7/3/2012 3:58:14 PM EDT



Originally Posted By Sharpshooter:



Originally Posted By happycynic:

Didn't effect mine, but then again I am running Tomato.    




You won't run it on an EA 4500 because there is no version of Tomato for an EA4500 yet.


Mine's old.  And when I upgrade it won't be to any Cisco product.  







 
Link Posted: 7/3/2012 4:01:37 PM EDT
Originally Posted By RenegadeX:

Originally Posted By absael:

Originally Posted By RenegadeX:

Originally Posted By absael:

Originally Posted By RenegadeX:
Must be true cause it is on the internet.

Yet hear I am type through Linksys router that did none of that.

How can this be...
 

If it didn't happen to you, it must not be true?  

 

It does make the statement incorrect.

 
OK, after reading the article (I had already heard of the issue so I skipped it), I see that nowhere was it mentioned that only a few models are affected.
 

Well I am glad I heard about it, I just bought an EA4500 about an hour ago. Still shrink-wrapped and in the Best Buy bag. Goes back tomorrow :-). Will get another E4200 instead.

 


I like my NetGear.
Link Posted: 7/3/2012 4:04:01 PM EDT
I'm still in mine.  It's about 3 months old.
Link Posted: 7/3/2012 4:06:19 PM EDT
[Last Edit: 7/3/2012 4:07:29 PM EDT by PowerSlave]
No shit they are fucktards!! My dumb ass just bought an EA2700 two weeks ago.

I may take it back to walmart. To roll the software back, I have to unplug it plus reinstall software. I could just as easily put it back in the box and return it.  

What does the Hive recommend as a replacement if I do?
Link Posted: 7/3/2012 4:08:18 PM EDT



Originally Posted By DonKey153:



Originally Posted By RenegadeX:




Originally Posted By absael:




Originally Posted By RenegadeX:




Originally Posted By absael:




Originally Posted By RenegadeX:

Must be true cause it is on the internet.



Yet hear I am type through Linksys router that did none of that.



How can this be...

 


If it didn't happen to you, it must not be true?  



 


It does make the statement incorrect.



 
OK, after reading the article (I had already heard of the issue so I skipped it), I see that nowhere was it mentioned that only a few models are affected.

 


Well I am glad I heard about it, I just bought an EA4500 about an hour ago. Still shrink-wrapped and in the Best Buy bag. Goes back tomorrow :-). Will get another E4200 instead.



 




I like my NetGear.




Yeah, I have their switches. I should have dumped Linksys when Cisco bought them years ago. Will do it now.



 
Link Posted: 7/3/2012 4:24:15 PM EDT
I'd love to see them try this with their IOS-based products.  I'm a huge Ciso fanboy and I realize their Linksys products are crap, but this is a ridiculously bad way to handle any part of their business.
 
Link Posted: 7/3/2012 4:46:23 PM EDT
Originally Posted By Meta4:
I'd love to see them try this with their IOS-based products.  I'm a huge Ciso fanboy and I realize their Linksys products are crap, but this is a ridiculously bad way to handle any part of their business.  


If they did that with their IOS products they would lose customers enmasse.  I rolled back my EA4500 it was not an issue that caused me a great deal of heart burn . I just won't be giving them more patronage for their home consumer products. I am willing to bet they get sued over this as well. This is prime class action territory and was clearly a bad move on their behalf.
Link Posted: 7/3/2012 4:53:21 PM EDT
Guess they haven't found me yet.
Link Posted: 7/3/2012 4:57:08 PM EDT
They really want out of retail networking.
 
Link Posted: 7/3/2012 4:57:40 PM EDT
Originally Posted By Troubl3shooter:
They really want out of retail networking.  


They are going to succeed
Link Posted: 7/3/2012 4:58:55 PM EDT
Originally Posted By Meta4:
I'd love to see them try this with their IOS-based products.  I'm a huge Ciso fanboy and I realize their Linksys products are crap, but this is a ridiculously bad way to handle any part of their business.  


They are going to lose me over the Nexus line.   They should've named it the Caveat line instead.
Link Posted: 7/3/2012 5:00:38 PM EDT
Cisco was mentioned recently as selling network monitoring gear to Iran and Syria.  i guess we know where they got the practice...
 
Link Posted: 7/3/2012 5:02:54 PM EDT
Originally Posted By PowerSlave:
No shit they are fucktards!! My dumb ass just bought an EA2700 two weeks ago.

I may take it back to walmart. To roll the software back, I have to unplug it plus reinstall software. I could just as easily put it back in the box and return it.  

What does the Hive recommend as a replacement if I do?


My D-Link has been running well, DIR-655N I believe.  Powerful home router, and easy to set up.  

Powerful in it's day anyways, I haven't had a reason to check lately.  
Link Posted: 7/3/2012 5:07:56 PM EDT
Originally Posted By Sharpshooter:
Here is how you fix the problem


DD WRT



Site down due to technical problems....
Link Posted: 7/3/2012 5:09:20 PM EDT
Originally Posted By Luopo:
Originally Posted By Sharpshooter:
Here is how you fix the problem


DD WRT



Site down due to technical problems....


Wonder if it is due to increased traffic due to people downloading firmware
Link Posted: 7/3/2012 5:34:41 PM EDT



Originally Posted By Gator:



Originally Posted By PowerSlave:



No shit they are fucktards!! My dumb ass just bought an EA2700 two weeks ago.



I may take it back to walmart. To roll the software back, I have to unplug it plus reinstall software. I could just as easily put it back in the box and return it.  



What does the Hive recommend as a replacement if I do?


My D-Link has been running well, DIR-655N I believe.  Powerful home router, and easy to set up.  



Powerful in it's day anyways, I haven't had a reason to check lately.  


I've been nothing but happy with mine.



 
Link Posted: 7/3/2012 5:37:02 PM EDT
Fuck that shit.  If I had a Cisco router at my house it be in the trash...
Link Posted: 7/3/2012 5:44:57 PM EDT
Link Posted: 7/3/2012 5:49:17 PM EDT
Originally Posted By PowerSlave:
No shit they are fucktards!! My dumb ass just bought an EA2700 two weeks ago.

I may take it back to walmart. To roll the software back, I have to unplug it plus reinstall software. I could just as easily put it back in the box and return it.  

What does the Hive recommend as a replacement if I do?


Just roll the shit back.......fuck.
Link Posted: 7/3/2012 5:49:40 PM EDT
[Last Edit: 7/3/2012 5:50:02 PM EDT by tyman]
Originally Posted By Sharpshooter:
Originally Posted By Luopo:
Originally Posted By Sharpshooter:
Here is how you fix the problem


DD WRT



Site down due to technical problems....


Wonder if it is due to increased traffic due to people downloading firmware


It's back up now......and DD-WRT ftw.
Link Posted: 7/3/2012 5:50:01 PM EDT
Originally Posted By brouhaha:
Odd.  This didn't happen to my 1941W.


Its not an EA series.... Reading is fundamental.
Link Posted: 7/3/2012 5:50:34 PM EDT
Originally Posted By tyman:
Originally Posted By PowerSlave:
No shit they are fucktards!! My dumb ass just bought an EA2700 two weeks ago.

I may take it back to walmart. To roll the software back, I have to unplug it plus reinstall software. I could just as easily put it back in the box and return it.  

What does the Hive recommend as a replacement if I do?


Just roll the shit back.......fuck.


QFT
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