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Posted: 10/22/2016 6:24:10 PM EDT
F*ck them.

Long story short I take an hour out of work to go pick up a firearm I had transferred in only to be told that the firearm I had transferred in needs to be verified by Corporate and logged into their system as a legitimate manufacturer.  

WTF?!?

After calling me to let me know that it is here and ready to be picked up AND wasting an hour of my time filling out bullshit paperwork that had nothing to do with the background check I get told they cant transfer the firearm to me today because they are waiting on a form they submitted to corporate to allow it to be logged in to their books.

Are you kidding me?  Does this have something to do with the Bass Pro takeover?

I know I know find a different FFL but thats not easy where I live and also more difficult to find one that is available when I have time to get away from work.

The kicker to this whole story is that I had to watch some dickhead in the gun library treat the firearm like it was worth $20 as he was trying to tear it apart to verify the serial number.  

TL/DR
Cabelas wont transfer me the firearm because of some corporate policy regarding them never tranferring a B&T firearm before.  It has nothing to do with the 4473/NICS check.  They cant even do the background check until they get approval from Corporate.

:Gun library guy abuses the firearm right in front of me
:Big shot at the background check computer yells my name out loud like its a roll call

Whatever happened to customer service?

Am I wrong for feeling like they are creating this hassle for no reason?

Link Posted: 10/22/2016 6:27:19 PM EDT
[#1]
Quoted:Am I wrong for feeling like they are creating this hassle for no reason?

View Quote


Yes. They are not going to fuck around with anything firearm related when the ATF is looking for any reason to slap them with a fine or pull a license.
Link Posted: 10/22/2016 6:29:22 PM EDT
[#2]
F that place. Never liked them, couldn't care less if Bass Pro takes them over.
Overpriced, never bought anything but a few boxes of 12ga shells there.
Link Posted: 10/22/2016 6:29:41 PM EDT
[#3]
Discussion ForumsJump to Quoted PostQuote History
Quoted:


Yes. They are not going to fuck around with anything firearm related when the ATF is looking for any reason to slap them with a fine or pull a license.
View Quote View All Quotes
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Discussion ForumsJump to Quoted PostQuote History
Quoted:
Quoted:Am I wrong for feeling like they are creating this hassle for no reason?



Yes. They are not going to fuck around with anything firearm related when the ATF is looking for any reason to slap them with a fine or pull a license.


I understand that POV but what if this wasnt Cabelas and just a small FFL?  Ive never had a delay period, let alone one from the dealer themselves.
Link Posted: 10/22/2016 6:30:34 PM EDT
[#4]
You lost me at Cabela's. Sorry and good luck.
Link Posted: 10/22/2016 6:31:31 PM EDT
[#5]
Discussion ForumsJump to Quoted PostQuote History
Quoted:


I understand that POV but what if this wasnt Cabelas and just a small FFL?  Ive never had a delay period, let alone one from the dealer themselves.
View Quote View All Quotes
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Discussion ForumsJump to Quoted PostQuote History
Quoted:
Quoted:
Quoted:Am I wrong for feeling like they are creating this hassle for no reason?



Yes. They are not going to fuck around with anything firearm related when the ATF is looking for any reason to slap them with a fine or pull a license.


I understand that POV but what if this wasnt Cabelas and just a small FFL?  Ive never had a delay period, let alone one from the dealer themselves.


Small FFLs don't have an army of lawyers writing policies designed to keep all the T's crossed and I's dotted.
Link Posted: 10/22/2016 6:31:52 PM EDT
[#6]
B&T makes some crazy looking stuff.

We're going to need some pics.

Link Posted: 10/22/2016 6:31:56 PM EDT
[#7]
Find a FFL friendly pawnshop, it is gravy to them on top of their normal business, just my experience.

LGS generally gouges you as you are competing with them.

Cabelas or equivalent is just a corporate bureaucracy with tons of red tape.
Link Posted: 10/22/2016 6:32:22 PM EDT
[#8]
Why do people get shit sent to big box stores like that?
Do you not have a local gunstore?

I wouldn't get my shit sent there ever. The only chain store I would even consider sending a firearm to is ACE Hardware.
Link Posted: 10/22/2016 6:32:25 PM EDT
[#9]
Isolated incident
Link Posted: 10/22/2016 6:32:58 PM EDT
[#10]
Only the employees buy guns with FFL transfers to Cabelas since they get a big employee discount in fees, but said everyone else uses a local FFL that is MUCH cheaper.
Link Posted: 10/22/2016 6:34:11 PM EDT
[#11]
What gun?
Link Posted: 10/22/2016 6:34:37 PM EDT
[#12]
Discussion ForumsJump to Quoted PostQuote History
Quoted:
Why do people get shit sent to big box stores like that?
Do you not have a local gunstore?

I wouldn't get my shit sent there ever. The only chain store I would even consider sending a firearm to is ACE Hardware.
View Quote


No I do not have any local FFL's anymore.  The one i have always used closed last spring and the only other FFL in town wont even do transfers, at ANY cost.  Too much paperwork he said.
Link Posted: 10/22/2016 6:35:22 PM EDT
[#13]
Do the transfer or ship it back.
Link Posted: 10/22/2016 6:35:46 PM EDT
[#14]
Check for an FFL at Gunbroker on your zip code to handle transfers ..
Link Posted: 10/22/2016 6:35:56 PM EDT
[#15]
Discussion ForumsJump to Quoted PostQuote History
Quoted:
Why do people get shit sent to big box stores like that?
Do you not have a local gunstore?

I wouldn't get my shit sent there ever. The only chain store I would even consider sending a firearm to is ACE Hardware.
View Quote


Lol my thoughts.
Link Posted: 10/22/2016 6:36:16 PM EDT
[#16]
Check for an FFL at Gunbroker on your zip code to handle transfers ..
Link Posted: 10/22/2016 6:37:00 PM EDT
[#17]
Link Posted: 10/22/2016 6:38:51 PM EDT
[#18]
Discussion ForumsJump to Quoted PostQuote History
Quoted:


No I do not have any local FFL's anymore.  The one i have always used closed last spring and the only other FFL in town wont even do transfers, at ANY cost.  Too much paperwork he said.
View Quote View All Quotes
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Discussion ForumsJump to Quoted PostQuote History
Quoted:
Quoted:
Why do people get shit sent to big box stores like that?
Do you not have a local gunstore?

I wouldn't get my shit sent there ever. The only chain store I would even consider sending a firearm to is ACE Hardware.


No I do not have any local FFL's anymore.  The one i have always used closed last spring and the only other FFL in town wont even do transfers, at ANY cost.  Too much paperwork he said.




Then why does he have an FFL? The paperwork is the same for a transfer, a sale, etc...wtf?
Link Posted: 10/22/2016 6:39:41 PM EDT
[#19]
Link Posted: 10/22/2016 6:39:47 PM EDT
[#20]
The problem is that big box like Cabelas' stores employ non-gun people to handle firearms.  Same as walmart.   It came from an legitimate FFL to them as an FFL, but their software likely only has major manufacturers in it.  So any small manufacturer like B&T is just an excuse for not knowing WTF to do with their POS software that keeps their corporate transfer logs.  Demand a gift card &/or free transfer for their incompetence.  Learn from your mistake and pick a small time FFL guy that hand writes his logs and will more than likely be lost in a tragic fire if hilldog gets elected.  

Link Posted: 10/22/2016 6:39:54 PM EDT
[#21]
Cabela's is the only place I know that cannot process a firearm sale in less than 1.5 hours.  I was told they need 7 signatures including the MOD.  I thought it was a fluke the first time, but it was the same the second time.  There will be no third.
Link Posted: 10/22/2016 6:42:30 PM EDT
[#22]
Cabelas uses an electronic bound book to acquire and transfer firearms via an ATF variance. Sometimes the manufacturers are not listed if it has not come through a store before. It is acquired as none and they have to email pictures of the manufacturer to a Firearms Compliance Program Manager in order to have that manufacturer listed in the EBB.
Link Posted: 10/22/2016 6:45:58 PM EDT
[#23]

Discussion ForumsJump to Quoted PostQuote History
Quoted:


F that place. Never liked them, couldn't care less if Bass Pro takes them over.

Overpriced, never bought anything but a few boxes of 12ga shells there.
View Quote




 
Yeah, ammo is way over priced. Like with regards to .45 ACP, the shit you see online for 14 or 15 bucks fo a box of 50 rounds, costs like 22 or 24 dollars there.
Link Posted: 10/22/2016 6:45:59 PM EDT
[#24]
Just go look at the stuffed animals and fish tanks while you wait.
Or maybe have lunch in the cafe.
Better yet, try and find a live body when you need assistance.
Any of these things will consume hours of your time.
Link Posted: 10/22/2016 6:46:23 PM EDT
[#25]
Discussion ForumsJump to Quoted PostQuote History
Quoted:




Then why does he have an FFL? The paperwork is the same for a transfer, a sale, etc...wtf?
View Quote View All Quotes
View All Quotes
Discussion ForumsJump to Quoted PostQuote History
Quoted:
Quoted:
Quoted:
Why do people get shit sent to big box stores like that?
Do you not have a local gunstore?

I wouldn't get my shit sent there ever. The only chain store I would even consider sending a firearm to is ACE Hardware.


No I do not have any local FFL's anymore.  The one i have always used closed last spring and the only other FFL in town wont even do transfers, at ANY cost.  Too much paperwork he said.




Then why does he have an FFL? The paperwork is the same for a transfer, a sale, etc...wtf?


I asked the same question.  
Link Posted: 10/22/2016 6:47:14 PM EDT
[#26]
Only stuff I buy from there is hunting clothes and boots.



Guns are ftf or I drive 10 minutes to Buds.
Link Posted: 10/22/2016 6:47:36 PM EDT
[#27]
Discussion ForumsJump to Quoted PostQuote History
Quoted:
Cheapest price.
Best customer service.

Pick one.
View Quote

Well cabelas has a $40 transfer fee so I dont think your argument holds water.

BTW they are going to waive the fee now.

Yay.
Link Posted: 10/22/2016 6:48:07 PM EDT
[#28]
Discussion ForumsJump to Quoted PostQuote History
Quoted:
Do the transfer or ship it back.
View Quote

You don't like how they handled the firearm?   Don't accept it.
Link Posted: 10/22/2016 6:50:09 PM EDT
[#29]
Discussion ForumsJump to Quoted PostQuote History
Quoted:
B&T makes some crazy looking stuff.

We're going to need some pics.

https://files.bt-ag.ch/r/image/big/31859/1%20USW.png
View Quote


Is that the firearm Bond used in the opening scene of Spectre?
Link Posted: 10/22/2016 6:52:05 PM EDT
[#30]
Discussion ForumsJump to Quoted PostQuote History
Quoted:
Cabelas uses an electronic bound book to acquire and transfer firearms via an ATF variance. Sometimes the manufacturers are not listed if it has not come through a store before. It is acquired as none and they have to email pictures of the manufacturer to a Firearms Compliance Program Manager in order to have that manufacturer listed in the EBB.
View Quote


Based on what they said this seems correct but how am I to know?  Ive transferred through them many times over the years due to living where I do.

BTW any help with finding an FFL that is friendly in the central South Dakota area would be appreciated.
Link Posted: 10/22/2016 6:52:56 PM EDT
[#31]
Cabelas=LOL!
Link Posted: 10/22/2016 6:53:26 PM EDT
[#32]
Discussion ForumsJump to Quoted PostQuote History
Quoted:

You don't like how they handled the firearm?   Don't accept it.
View Quote View All Quotes
View All Quotes
Discussion ForumsJump to Quoted PostQuote History
Quoted:
Quoted:
Do the transfer or ship it back.

You don't like how they handled the firearm?   Don't accept it.



So how do I recieve a brand new one though?  It's not exactly as common as a Glock.
Link Posted: 10/22/2016 6:54:33 PM EDT
[#33]
I like cabelas for their sales on reloading components. I don't go there for customer service. Any big box store you can expect walmart level of customer service. I would not use them as an ffl either.
Link Posted: 10/22/2016 7:00:50 PM EDT
[#34]
I hadn't bought a gun from Cabelas until some gift card and discount stuff allowed me to get a CZ Evo below what I'd have to pay wholesale. Tons of redundant paperwork, hand offs to other employees, and pain in the ass. It took an hour and the place was empty. Wasn't worth the savings, won't be doing that again.
Link Posted: 10/22/2016 7:06:20 PM EDT
[#35]
Run over to Bass Pro
Link Posted: 10/22/2016 7:08:31 PM EDT
[#36]
My wife bought a revolver and some ammo at Bass Pro once and their corporate policy is idiotic.

After the sale and an absurdly long transaction time, they made her wait outside in front of their damned store and a manager brings it out to her  as if she's some sort of a criminal conducting a back ally deal.

Then she walks right back into the store to take it upstairs to their range to try it out.

Having been bought out by Bass Pro; Cabelas customer service will likely  get worse.
Link Posted: 10/22/2016 7:10:42 PM EDT
[#37]
Discussion ForumsJump to Quoted PostQuote History
Quoted:
What gun?
View Quote


May or may not have been a FDE TP9.

The serial number is located underneath the rail on the underside of gun.  Its visible via a slot in the rail however.

Neverless that wouldnt suffice for the dickhead trying to read it.  I had to watch as he repeatedly tried to pull the rail off .

Buddy do you think its really that easy?  Fucking idiot.  

I am a very well dressed friendly male that was given the silent treatment from him after I told him politely two times that you have to disassemble the firearm to remove that rail.
Link Posted: 10/22/2016 7:14:54 PM EDT
[#38]

Discussion ForumsJump to Quoted PostQuote History
Quoted:



Well cabelas has a $40 transfer fee so I dont think your argument holds water.

BTW they are going to waive the fee now.

Yay.
View Quote View All Quotes
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Discussion ForumsJump to Quoted PostQuote History
Quoted:



Quoted:

Cheapest price.

Best customer service.

Pick one.
Well cabelas has a $40 transfer fee so I dont think your argument holds water.

BTW they are going to waive the fee now.

Yay.


Too bad they didn't wait overnight. I'm sure there's someone who would like to know they were holding a gun and refusing to log it in.  



 
Link Posted: 10/22/2016 7:14:59 PM EDT
[#39]

Discussion ForumsJump to Quoted PostQuote History
Quoted:
Yes. They are not going to fuck around with anything firearm related when the ATF is looking for any reason to slap them with a fine or pull a license.
View Quote View All Quotes
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Discussion ForumsJump to Quoted PostQuote History
Quoted:



Quoted:Am I wrong for feeling like they are creating this hassle for no reason?







Yes. They are not going to fuck around with anything firearm related when the ATF is looking for any reason to slap them with a fine or pull a license.




 
I can understand them having to play CYA as 1 screwup with a transfer for a large chain can be really bad.  So I don't see them doing a bunch of extra shit as necessarily bad.  What is bad customer service is telling you it is okay to pick up when it is not.
Link Posted: 10/22/2016 7:15:56 PM EDT
[#40]
Discussion ForumsJump to Quoted PostQuote History
Quoted:
I hadn't bought a gun from Cabelas until some gift card and discount stuff allowed me to get a CZ Evo below what I'd have to pay wholesale. Tons of redundant paperwork, hand offs to other employees, and pain in the ass. It took an hour and the place was empty. Wasn't worth the savings, won't be doing that again.
View Quote


Yep.  I bought a cabelas only savage.  Took like 2 hours. No way I'd put up with that for one of their $550 used glocks.

Cabelas is like gander mtn.....you there to look at stuff but buy it somewhere else.
Link Posted: 10/22/2016 7:26:19 PM EDT
[#41]
Discussion ForumsJump to Quoted PostQuote History
Quoted:

  I can understand them having to play CYA as 1 screwup with a transfer for a large chain can be really bad.  So I don't see them doing a bunch of extra shit as necessarily bad.  What is bad customer service is telling you it is okay to pick up when it is not.
View Quote View All Quotes
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Discussion ForumsJump to Quoted PostQuote History
Quoted:
Quoted:
Quoted:Am I wrong for feeling like they are creating this hassle for no reason?



Yes. They are not going to fuck around with anything firearm related when the ATF is looking for any reason to slap them with a fine or pull a license.

  I can understand them having to play CYA as 1 screwup with a transfer for a large chain can be really bad.  So I don't see them doing a bunch of extra shit as necessarily bad.  What is bad customer service is telling you it is okay to pick up when it is not.


They called me yesterday to inform me it was here.  Never once mentioned anything about this.
Link Posted: 10/22/2016 7:28:05 PM EDT
[#42]
Discussion ForumsJump to Quoted PostQuote History
Quoted:


Yep.  I bought a cabelas only savage.  Took like 2 hours. No way I'd put up with that for one of their $550 used glocks.

Cabelas is like gander mtn.....you there to look at stuff but buy it somewhere else.
View Quote View All Quotes
View All Quotes
Discussion ForumsJump to Quoted PostQuote History
Quoted:
Quoted:
I hadn't bought a gun from Cabelas until some gift card and discount stuff allowed me to get a CZ Evo below what I'd have to pay wholesale. Tons of redundant paperwork, hand offs to other employees, and pain in the ass. It took an hour and the place was empty. Wasn't worth the savings, won't be doing that again.


Yep.  I bought a cabelas only savage.  Took like 2 hours. No way I'd put up with that for one of their $550 used glocks.

Cabelas is like gander mtn.....you there to look at stuff but buy it somewhere else.


I agree and thats the only reason I used them as the ffl, because they have long scheduled hours.
Link Posted: 10/22/2016 7:35:56 PM EDT
[#43]
Wait, so they have possession of a firearm in their store and it's NOT currently in their bound book? Isn't that already a no-no?
Link Posted: 10/22/2016 7:37:24 PM EDT
[#44]
Discussion ForumsJump to Quoted PostQuote History
Quoted:
Cheapest price.
Best customer service.

Pick one.
View Quote

OP didn't pick either in this case.
Link Posted: 10/22/2016 7:39:20 PM EDT
[#45]
Discussion ForumsJump to Quoted PostQuote History
Quoted:
Wait, so they have possession of a firearm in their store and it's NOT currently in their bound book? Isn't that already a no-no?
View Quote


All i know for sure is the whole situation seems ridiculous.  This is a brand new firearm transferred to them from a large FFL dealer.  What could they need to double check?
Link Posted: 10/22/2016 7:40:23 PM EDT
[#46]
Discussion ForumsJump to Quoted PostQuote History
Quoted:

OP didn't pick either in this case.
View Quote View All Quotes
View All Quotes
Discussion ForumsJump to Quoted PostQuote History
Quoted:
Quoted:
Cheapest price.
Best customer service.

Pick one.

OP didn't pick either in this case.



Thanks
Link Posted: 10/22/2016 7:43:32 PM EDT
[#47]
I bet they are calling a board meeting, as we speak, to figure out what to do without you as a customer....
Link Posted: 10/22/2016 7:44:40 PM EDT
[#48]
Discussion ForumsJump to Quoted PostQuote History
Quoted:



Thanks
View Quote View All Quotes
View All Quotes
Discussion ForumsJump to Quoted PostQuote History
Quoted:
Quoted:
Quoted:
Cheapest price.
Best customer service.

Pick one.

OP didn't pick either in this case.



Thanks

Honestly, $35 is a fairly high transfer fee.  I think it used to be $50.
Link Posted: 10/22/2016 7:46:56 PM EDT
[#49]
Quoted:
F*ck them.

Long story short I take an hour out of work to go pick up a firearm I had transferred in only to be told that the firearm I had transferred in needs to be verified by Corporate and logged into their system as a legitimate manufacturer.  

WTF?!?

After calling me to let me know that it is here and ready to be picked up AND wasting an hour of my time filling out bullshit paperwork that had nothing to do with the background check I get told they cant transfer the firearm to me today because they are waiting on a form they submitted to corporate to allow it to be logged in to their books.

Are you kidding me?  Does this have something to do with the Bass Pro takeover?

I know I know find a different FFL but thats not easy where I live and also more difficult to find one that is available when I have time to get away from work.

The kicker to this whole story is that I had to watch some dickhead in the gun library treat the firearm like it was worth $20 as he was trying to tear it apart to verify the serial number.  

TL/DR
Cabelas wont transfer me the firearm because of some corporate policy regarding them never tranferring a B&T firearm before.  It has nothing to do with the 4473/NICS check.  They cant even do the background check until they get approval from Corporate.

:Gun library guy abuses the firearm right in front of me
:Big shot at the background check computer yells my name out loud like its a roll call

Whatever happened to customer service?

Am I wrong for feeling like they are creating this hassle for no reason?

View Quote


So they've received a gun and they're not logging it into their books until corporate approves it?  Sound like they want to get some love from the ATF.
Link Posted: 10/22/2016 7:47:41 PM EDT
[#50]
Well comrade sounds like you need to move a little farther south if you want to FFL through a large merchant. You are literally at the Wal-Mart of guns, what did you really expect. If it ain't name brand, flag on the play. Seriously the only thing longer is trying to get through a TSA line with an ISIS tattoo, lol.
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