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Posted: 9/11/2013 9:04:43 AM EDT
Brownells doesn't have an industry forum, so just a hat's off to their customer service.

I ordered some Manganese Parkerizing Solution from them last February, put it on the shelf for a future project.

A week ago I noticed that the container failed, and it was leaking through the unopened box.

Gave them a call today to ask what to do, and the nice lady said " we'll send you one right out UPS"

All she did was verify my address, look up and verify my order, and ship me a new one.

No copy of the invoice, no photos, NADA.

Gotta love those people.

And they're site sponsers.

Link Posted: 9/11/2013 9:07:18 AM EDT
They actually do have an industry forum here!


That being said, they have always been good to go in my book too.
Link Posted: 9/11/2013 9:35:04 AM EDT
I like Brownells a lot. Every time I would order something from them, I would get a thick magazine with everything I could dream of.
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