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Posted: 12/19/2016 11:16:39 AM EDT
It just hangs on "checking for updates". I let it run all weekend just to make sure. I've googled it and done some things that supposedly cure the problem, but, no dice. Win7 Pro for those interested.
Link Posted: 12/19/2016 11:21:31 AM EDT
[#1]
Theres an all in one update like a service pack, but not really a service pack. I had a Win 7 Pro box doing that and it fixed it. An update failed and another dependent on it failed. Keeps it from updating.

I think MS was doing it on purpose just before the free Win 10 upgrade ended. Amazingly they started working again when it was over.

Did you delete the Win 10 upgrade tool ?
Link Posted: 12/19/2016 11:23:05 AM EDT
[#2]
Discussion ForumsJump to Quoted PostQuote History
Quoted:
Theres an all in one update like a service pack, but not really a service pack. I had a Win 7 Pro box doing that and it fixed it. An update failed and another dependent on it failed. Keeps it from updating.

I think MS was doing it on purpose just before the free Win 10 upgrade ended. Amazingly they started working again when it was over.

Did you delete the Win 10 upgrade tool ?
View Quote
No, I didn't delete the update tool. Do you have a link to the all in one update?
Link Posted: 12/19/2016 11:27:09 AM EDT
[#3]
Google Windows 10 ISO MS and it will pull up the MS link.
Link Posted: 12/19/2016 11:35:01 AM EDT
[#4]
Save this as a .cmd file, then open a Command Prompt (Administrator) and run it.
net stop bits
net stop wuauserv
net stop appidsvc
net stop cryptsvc
Del "%ALLUSERSPROFILE%\Application Data\Microsoft\Network\Downloader\qmgr*.dat"
cd /d %windir%\system32
regsvr32.exe atl.dll
regsvr32.exe urlmon.dll
regsvr32.exe mshtml.dll
regsvr32.exe shdocvw.dll
regsvr32.exe browseui.dll
regsvr32.exe jscript.dll
regsvr32.exe vbscript.dll
regsvr32.exe scrrun.dll
regsvr32.exe msxml.dll
regsvr32.exe msxml3.dll
regsvr32.exe msxml6.dll
regsvr32.exe actxprxy.dll
regsvr32.exe softpub.dll
regsvr32.exe wintrust.dll
regsvr32.exe dssenh.dll
regsvr32.exe rsaenh.dll
regsvr32.exe gpkcsp.dll
regsvr32.exe sccbase.dll
regsvr32.exe slbcsp.dll
regsvr32.exe cryptdlg.dll
regsvr32.exe oleaut32.dll
regsvr32.exe ole32.dll
regsvr32.exe shell32.dll
regsvr32.exe initpki.dll
regsvr32.exe wuapi.dll
regsvr32.exe wuaueng.dll
regsvr32.exe wuaueng1.dll
regsvr32.exe wucltui.dll
regsvr32.exe wups.dll
regsvr32.exe wups2.dll
regsvr32.exe wuweb.dll
regsvr32.exe qmgr.dll
regsvr32.exe qmgrprxy.dll
regsvr32.exe wucltux.dll
regsvr32.exe muweb.dll
regsvr32.exe wuwebv.dll
netsh winsock reset
net start bits
net start wuauserv
net start appidsvc
net start cryptsvc
Link Posted: 12/19/2016 11:41:42 AM EDT
[#5]
Link Posted: 12/19/2016 11:43:45 AM EDT
[#6]
Didn't Microsoft end support for Win 7? 
Link Posted: 12/19/2016 11:45:13 AM EDT
[#7]
Discussion ForumsJump to Quoted PostQuote History
Quoted:
Didn't Microsoft end support for Win 7? 
View Quote


Still ~4 years left for updates IIRC.
Link Posted: 12/19/2016 11:46:06 AM EDT
[#8]
Discussion ForumsJump to Quoted PostQuote History
Quoted:
if you leave it idle it will check for updates on its own
View Quote


This.  Leave it plugged in, on the highest performance setting (no sleep, etc.) and open (duh).  It should eventually update.  I've purchased three ThinkPads in the last three months, and each had the long delayed update issue.  They now update fine.

HTH
Link Posted: 12/19/2016 11:47:38 AM EDT
[#9]
Discussion ForumsJump to Quoted PostQuote History
Quoted:
Didn't Microsoft end support for Win 7? 
View Quote

Mainstream support ended in Jan 2015. It'll still receive security updates until some time in 2020.
Link Posted: 12/19/2016 12:19:26 PM EDT
[#10]
Discussion ForumsJump to Quoted PostQuote History
Quoted:
if you leave it idle it will check for updates on its own
View Quote

I did that for FOUR DAYS!
Link Posted: 12/19/2016 12:36:40 PM EDT
[#11]
Equipment I build runs on win7. I update one or two pcs a week. Since the windows 10 roll out they have gotten slower and slower. Two weeks ago it was taking around 4-5 hours. Now it is taking 24 or more to complete the update. These are dell machine. They have always finished but take forever with exception of one the other day. It sat for 48hrs checking. I reset the machine and it installed the updates before it reset. Apparently it did download them but the screen never updated. 
Link Posted: 12/19/2016 12:39:02 PM EDT
[#12]
Give them hell give them Dell!

Dell has the best customer service of any computer company because your going to need it.

I've always have problems with Dell computers and networks they are better then they use to be.
Link Posted: 12/19/2016 12:41:10 PM EDT
[#13]
Discussion ForumsJump to Quoted PostQuote History
Quoted:
Equipment I build runs on win7. I update one or two pcs a week. Since the windows 10 roll out they have gotten slower and slower. Two weeks ago it was taking around 4-5 hours. Now it is taking 24 or more to complete the update. These are dell machine. They have always finished but take forever with exception of one the other day. It sat for 48hrs checking. I reset the machine and it installed the updates before it reset. Apparently it did download them but the screen never updated. 
View Quote

As stated above, I've let mine sit for 4 days. 2 days before that. Dell Tech support is working on it remotely as I type. They have been at it for almost an hour. They don't seem to be able to fix it either.
Link Posted: 12/19/2016 12:43:19 PM EDT
[#14]
lol@Dell

They've always been huge POS for me. 
Link Posted: 12/19/2016 12:54:22 PM EDT
[#15]
Dude, you're getting a Dell!!!!!!!!!


Dual boot Linux Mint!
Link Posted: 12/19/2016 12:59:49 PM EDT
[#16]
The Windows 7 update problem is a well known and well documented issue,  doesn't matter which version of 7, they are all affected.
Microsoft is aware, but doesn't care, they would prefer you purchase a new machine with Windows 10.
If you use the batch/com file a previous poster put up, and purge the software distribution folder, it should eventually sort itself out, but be prepared for it to take 72 hours or more before it actually starts running updates again.
Either be patient, or just consider it another good reason to give Microshaft the boot and switch to Linux.
Link Posted: 12/19/2016 1:05:27 PM EDT
[#17]
Discussion ForumsJump to Quoted PostQuote History
Quoted:

As stated above, I've let mine sit for 4 days. 2 days before that. Dell Tech support is working on it remotely as I type. They have been at it for almost an hour. They don't seem to be able to fix it either.
View Quote View All Quotes
View All Quotes
Discussion ForumsJump to Quoted PostQuote History
Quoted:
Quoted:
Equipment I build runs on win7. I update one or two pcs a week. Since the windows 10 roll out they have gotten slower and slower. Two weeks ago it was taking around 4-5 hours. Now it is taking 24 or more to complete the update. These are dell machine. They have always finished but take forever with exception of one the other day. It sat for 48hrs checking. I reset the machine and it installed the updates before it reset. Apparently it did download them but the screen never updated. 

As stated above, I've let mine sit for 4 days. 2 days before that. Dell Tech support is working on it remotely as I type. They have been at it for almost an hour. They don't seem to be able to fix it either.


WSUS Offline is the answer you all seek. Turn off UAC,(click start menu, type user, look for the User account control entry, click, slide slider all the way down, ok ok), Download the program, put it on your desktop, unzip the file. Go in the unzipped file, launch "Update Generator". Odds are you have an x64 copy, so select that one. click the Start(lower left side), let it do its thing.

When its done, in the same unzipped folder, open the "client" folder. Launch "Update Installer", if you want the machine to automatically reboot, select that option, other just press start.

This is how I do all my updates on fresh installs or PC's that haven't been updated in awhile. There are so many updates(250+) that the Windows Update Agent loses it's shit.
Now you can beat your head against the wall hard enough(What the Dell techs are doing) to make sure the Agent is actually updated and will work properly.

or just use this.
Link Posted: 12/19/2016 1:08:10 PM EDT
[#18]
You may wish to try the solution here:  FixWin7Update

Basically, if the machine is out of date by more than a few months, you have to disable automatic update, reboot, install the two updates here the -368 goes first, then reboot and re-enable update.

https://support.microsoft.com/en-us/kb/3020369

https://support.microsoft.com/en-us/kb/3161608


It's not Dell's fault, that goes to Microsoft on this one.
Link Posted: 12/19/2016 1:09:17 PM EDT
[#19]
Discussion ForumsJump to Quoted PostQuote History
Quoted:
The Windows 7 update problem is a well known and well documented issue,  doesn't matter which version of 7, they are all affected.
Microsoft is aware, but doesn't care, they would prefer you purchase a new machine with Windows 10.
If you use the batch/com file a previous poster put up, and purge the software distribution folder, it should eventually sort itself out, but be prepared for it to take 72 hours or more before it actually starts running updates again.
Either be patient, or just consider it another good reason to give Microshaft the boot and switch to Linux.
View Quote


Not really a good reason at all. It'll take 4-6 hours to download and install about 2.5GB worth of patches.
Link Posted: 12/19/2016 1:11:04 PM EDT
[#20]
Just upgrade to Windows 10 1607 it is much better than Windows 7.
Link Posted: 12/19/2016 1:13:03 PM EDT
[#21]
Discussion ForumsJump to Quoted PostQuote History
Quoted:
Just upgrade to Windows 10 1607 it is much better than Windows 7.
View Quote


This is also true.

I just don't feel like going through the entire shindig with my home PC, a lot of reinstalls
Link Posted: 12/19/2016 1:13:45 PM EDT
[#22]
Dell Tech Support claims that my system is up to date and that's why it is hanging up on the "checking for updates" screen. I don't believe them.
Link Posted: 12/19/2016 1:21:10 PM EDT
[#23]
It's reasonable to stay on Win7 if you want, particularly if driver support for your HW is holding you back, though Win10 is has merit.  I recently had to apply the fix I mentioned above to catch some Dells (and Lenovos) up.  
Link Posted: 12/19/2016 1:22:48 PM EDT
[#24]
Did you buy it in South Carolina?
Link Posted: 12/19/2016 1:25:45 PM EDT
[#25]
Link Posted: 12/19/2016 2:39:08 PM EDT
[#26]
Discussion ForumsJump to Quoted PostQuote History
Quoted:
Dell Tech Support claims that my system is up to date and that's why it is hanging up on the "checking for updates" screen. I don't believe them.
View Quote

If this was true it would say it is up to date.
Link Posted: 12/19/2016 2:47:26 PM EDT
[#27]
Discussion ForumsJump to Quoted PostQuote History
Quoted:

If this was true it would say it is up to date.
View Quote View All Quotes
View All Quotes
Discussion ForumsJump to Quoted PostQuote History
Quoted:
Quoted:
Dell Tech Support claims that my system is up to date and that's why it is hanging up on the "checking for updates" screen. I don't believe them.

If this was true it would say it is up to date.

Exactly.
Link Posted: 12/19/2016 2:48:01 PM EDT
[#28]
Discussion ForumsJump to Quoted PostQuote History
Quoted:
Save this as a .cmd file, then open a Command Prompt (Administrator) and run it.
net stop bits
net stop wuauserv
net stop appidsvc
net stop cryptsvc
Del "%ALLUSERSPROFILE%\Application Data\Microsoft\Network\Downloader\qmgr*.dat"
cd /d %windir%\system32
regsvr32.exe atl.dll
regsvr32.exe urlmon.dll
regsvr32.exe mshtml.dll
regsvr32.exe shdocvw.dll
regsvr32.exe browseui.dll
regsvr32.exe jscript.dll
regsvr32.exe vbscript.dll
regsvr32.exe scrrun.dll
regsvr32.exe msxml.dll
regsvr32.exe msxml3.dll
regsvr32.exe msxml6.dll
regsvr32.exe actxprxy.dll
regsvr32.exe softpub.dll
regsvr32.exe wintrust.dll
regsvr32.exe dssenh.dll
regsvr32.exe rsaenh.dll
regsvr32.exe gpkcsp.dll
regsvr32.exe sccbase.dll
regsvr32.exe slbcsp.dll
regsvr32.exe cryptdlg.dll
regsvr32.exe oleaut32.dll
regsvr32.exe ole32.dll
regsvr32.exe shell32.dll
regsvr32.exe initpki.dll
regsvr32.exe wuapi.dll
regsvr32.exe wuaueng.dll
regsvr32.exe wuaueng1.dll
regsvr32.exe wucltui.dll
regsvr32.exe wups.dll
regsvr32.exe wups2.dll
regsvr32.exe wuweb.dll
regsvr32.exe qmgr.dll
regsvr32.exe qmgrprxy.dll
regsvr32.exe wucltux.dll
regsvr32.exe muweb.dll
regsvr32.exe wuwebv.dll
netsh winsock reset
net start bits
net start wuauserv
net start appidsvc
net start cryptsvc
View Quote
More info on this please.
Link Posted: 12/19/2016 3:15:40 PM EDT
[#29]
http://www.apple.com
Link Posted: 12/19/2016 3:24:00 PM EDT
[#30]
Link Posted: 12/19/2016 4:47:16 PM EDT
[#31]
Discussion ForumsJump to Quoted PostQuote History
Quoted:
More info on this please.
View Quote

The script is stopping services, re-registering Windows DLL files, and then restarting pertinent Windows Updates services.
Link Posted: 12/19/2016 4:49:50 PM EDT
[#32]
Dell???

Son, I am disappoint.

Ban yourself for 3 days.

Link Posted: 12/19/2016 5:02:06 PM EDT
[#33]
Discussion ForumsJump to Quoted PostQuote History
Quoted:
Dell???

Son, I am disappoint.

Ban yourself for 3 days.

View Quote


Just out of curiosity, what is wrong with Dell?
Link Posted: 12/19/2016 5:23:05 PM EDT
[#34]
OP,

Go to control panel, go to System, see what Windows 7 service pack it shows.

If you don't have SP1, download this: https://www.microsoft.com/en-us/download/details.aspx?id=5842

If you have SP1, you probably are already fully updated and it's just sitting there because windows update is wonky.

If it still doesn't work, and you have SP1, there should be an update you can download over SP1 to fix it, just have to find it again.  Let me know.

Can't find the update I was thinking of, but try this, will fix anything that's wrong and update you to current.

https://www.microsoft.com/en-us/download/details.aspx?id=20858
Link Posted: 12/19/2016 8:26:20 PM EDT
[#35]
Not sure if the the other fixes worked for you. But after going through this same issue to no avail this past weekend.
Here is what worked for me.

Change update settings to never receive updates.
Apply KB3172605
Restart
Change update settings to automatic.
Check for updates
Then it started downloading.
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