I posted this a while back and will do it once more to be clear.
I DO NOT want this site used as some sort of "tool" to resolve your problems. If you have an issue with a company, I suggest dealing with them in a professional matter, you will find 99% of the time that they WILL work with you to resolve the issue. (It doesnt matter if they are sponsors or not.)
When you have dealt with a company and the outcome is NOT satisfactory, then you are free to discuss it. This does not include insulting someone, getting an equally insulting response, and posting it for fun.
Discussions should be serious and should not turn into flaming of the poster or the company. Share your stories, opinions, etc just like any other discussion, but do not resort to petty name calling and insults.
I am not here to defend the actions of people outside of my control. I will however defend anyone who is not aware of an issue or to fill people in with the full facts. I am also here to help resolve issues if need be. (DonR will help as well!)
I hope this is both clear and fair to everyone.
PS - CactusJack I will be emailing you to see if I can help in resolving your issue.