User Panel
Posted: 7/26/2013 6:21:22 AM EDT
This has happened to me several times this year. I go out to eat for lunch, pay with my debit card, and add the tip on to the receipt. Then the next day I check my bank account and notice the transaction is for more than what I wrote on the receipt. It happened yesterday again, they added 70 cents which isn't that big of a deal but it is still fraud. A previous time it was an extra dollar. It pisses me off that these people think it is ok to steal from their customers.
What would you do in this type of situation? I know if I go back to the restaurant they would give me the 70 cents and say so-sorry. I would probably spend more in gas to get there so getting the 70 cents back isn't that important but I don't want them to get away with it either.
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Leave the tip in cash, mark through the line for tip on the receipt. Problem solved.
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Call them. Immediately speak to a manager. He will investigate, and if they're honest he'll probably refund your whole meal to keep you from notifying the police or the press. Then you get a lot more than 70 cents back and you used zero gas.
Fucking phones, how do they work? |
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I would dispute the charge with your credit card. Just tell them the amount is not correct.
It will get management involved and probably get the sever in trouble. And its less work for you.
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Quoted:
Call them. Immediately speak to a manager. He will investigate, and if they're honest he'll probably refund your whole meal to keep you from notifying the police or the press. Then you get a lot more than 70 cents back and you used zero gas. Fucking phones, how do they work? View Quote STOP! stop ! THE INSANITY OF LOGIC IS DEBILITATING.! |
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has been in the news alittle in NYC
http://gothamist.com/2013/06/29/several_restaurant_chains_sued_for.php not sure if new "Trend" or not |
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Call them. Immediately speak to a manager. He will investigate, and if they're honest he'll probably refund your whole meal to keep you from notifying the police or the press. Then you get a lot more than 70 cents back and you used zero gas. Fucking phones, how do they work? View Quote +1 |
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Oh yeah!
Please do that to me... Free meals for the week, month or year!!!!! FSA is 50% of today's society, even tho only 1/4 of that 50% work and they still try to collect more; then add a little on the top! Sadly when you have 30 servers on your payroll, a few shit heads will make it past! If this happens to you, rape the management for all its worth! After all, they are the ones who hired felons, thugs and the worthless 12% as employees! |
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I pay cash. View Quote I am going to start I usually try to leave the tip in cash if I know that the restaurant doesn't base seating off of it. When I worked in a restaurant the servers with the highest tip percentage would have the better sections of the restaurant, and cash tips did not count towards that percentage. |
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What would you do in this type of situation? I know if I go back to the restaurant they would give me the 70 cents and say so-sorry. I would probably spend more in gas to get there so getting the 70 cents back isn't that important but I don't want them to get away with it either. View Quote I that happened I would absolute go back, and demand a complete refund of what is owed and speak with the general manager. Either their error or it's fraud and theft, doesn't matter to me, I don't let things like this go. |
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Phone call.
Could be the system. They usually reserve an amount 20%ish over the base amount to ensure that a tip will clear. If that's the case, then they'll explain it to you and when the machine batches and everything clears, it will be right. If the server IS padding their tips, management needs to know about it.
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I'm not a cheap ass so they never need to add extra
Kidding aside, I waited tables in college. People that did that and got caught, got fired. |
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For a few bucks probably not worth to dispute the money. For me I usually try not to charge anything to my credit cards, I just pay in cash. True not as convenient, but you have total control of your money.
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Who knows what the prices listed on the shelves were for all the items in their shopping cart?
Who added them all up before checking out to make sure the amounts on the receipt matched the amounts you recorded? Anyone? |
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I had this happen once.Dinner for me and my wife with tip came to 115.20,server decided to give himself an extra $30 tip to make the final bill 145.20.
When I called the restaraunt the manager was not on site,that night the restaraunt had burned to the ground.....Karma its a bitch. I called the credit card company and disputed the charge ,the credit card company refunded my entire charge.I called the CC company back to say that the charge should of been 115.20 not 145.20. The phone rep said she would take care of it....I never saw the charge again.Oh well I tried. I had nothing to do with the fire,just a coincidence. |
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Quoted:
Who knows what the prices listed on the shelves were for all the items in their shopping cart? Who added them all up before checking out to make sure the amounts on the receipt matched the amounts you recorded? Anyone? View Quote I dont add them up, but I do know what I pay for items, and occasionally it is incorrect at the register. Easy enough fix though. |
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Was presented with a bill last week in a Thai restruant in DC. Didn't notice that the total included a 18% tip and when they came back with the credit card ticket to sign, the gratuity line was blank, and I tipped appropriately. My bad for not noticing, but I suspect I wasn't the first person to double tip--or the last.
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Leave the tip in cash, mark through the line for tip on the receipt. Problem solved. View Quote This is what I do. Plus, I feel the server should get all of the tip. Tipping w/debit facilitates the .gov to take "it's cut" of the server's tip. .Gov facilitates FSA. I will not tip FSA. |
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Quoted:
Oh yeah! Please do that to me... Free meals for the week, month or year!!!!! FSA is 50% of today's society, even tho only 1/4 of that 50% work and they still try to collect more; then add a little on the top! Sadly when you have 30 servers on your payroll, a few shit heads will make it past! If this happens to you, rape the management for all its worth! After all, they are the ones who hired felons, thugs and the worthless 12% as employees! View Quote |
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Quoted:
Oh yeah! Please do that to me... Free meals for the week, month or year!!!!! FSA is 50% of today's society, even tho only 1/4 of that 50% work and they still try to collect more; then add a little on the top! Sadly when you have 30 servers on your payroll, a few shit heads will make it past! If this happens to you, rape the management for all its worth! After all, they are the ones who hired felons, thugs and the worthless 12% as employees! View Quote Decaf for you it is |
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I have had it happen once.. but it was more of an accident of the Delivery Driver than the malicious fraud.
Had Pizza delivered, tipped $3.00 on Debit card... Next day I get notices my account is in the red.....WAY in the red. Driver had entered $300 for the tip!!!!! Manager of the shop refunded the 300 dollars in cash and the bank backed out the over draft fees. So all was fixed. I have a couple friends who also moonlight there as delivery drivers, They said it was a mistake, and that the guy was just an idiot. 4 years later it is still the running joke when they deliver to me. |
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Hmmmmm . . . I think I know what happened. Last night my wife and another couple and I went to Red Lobster. The girl did a very good job for us, the bill was $58.78, and I tipped $15--using a debit card. Today the bank shows a charge for $58.78. My girl got stiffed (I will take care of it), and you got charged for the tip, but only a little at a time, apparently hoping you wouldn't notice.
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Quoted: Phone call. Could be the system. They usually reserve an amount 20%ish over the base amount to ensure that a tip will clear. If that's the case, then they'll explain it to you and when the machine batches and everything clears, it will be right. View Quote If the server IS padding their tips, management needs to know about it. Another guy in our group has a pending charge of the correct amount before a tip was added. His bank takes a couple days to process charges where as mine does it over night. He won't know what his actual charge is until tomorrow. But it suggests they authorized the base amount of the check and not 20% over.
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Quoted: I'm not a cheap ass so they never need to add extra Kidding aside, I waited tables in college. People that did that and got caught, got fired. View Quote The tip was a 20% tip but the place was a $5.00 asian buffet so $1 is 20%. Still no reason to steal. Half the people working there acted like family to each other. Pretty sure I heard children in the back working as well. I doubt they would fire family.
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I work for tips as a delivery driver(still in college) and there have been people at my pizza place that have done that and been immediately fired.
I am not morally defunct like some of the people that get hired so I have never increased a tip but you guys should see some shit people consider generous. I have had no tips on orders up to $253, I have had people try to pay less than the tab and complain about how expensive it is. Apparently for delivery drivers a $2 tip on $180 worth of catering shit is great because all they did was drive the food out. Then also I get $10 tips on 15 bucks worth of food. Servers are just like customers, some are amazing some are terrible. |
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Phone call.Could be the system. They usually reserve an amount 20%ish over the base amount to ensure that a tip will clear. If that's the case, then they'll explain it to you and when the machine batches and everything clears, it will be right. If the server IS padding their tips, management needs to know about it. View Quote That's why you should never use a debit card. Some restaurants will put a hold on the amount plus calculated tip, then run the charge separately. So you get charged for the meal, plus there is a hold for 3 to 5 days on the amount. With current electronics, and the fact that the vast majority of people paying with plastic, the amount you tip is added to the waitstaff's W2. If pay with a card, and tip in cash, it is not added to their W2. |
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I eat out a lot and only use my credit card only at the bigger chains. Bigger chains tend to have better management in these kinds of situations. Your mom and pop rest will most likely blow you off for complaining.
In all these years of eating out, i have never any problem with padding. i once had a server, for whatever reason, not charge me for the tip i put down. I called the manager and told him, and he could care less. Never did get charged for that tip. |
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Quoted: I pay cash. View Quote NOTHING else. Credit, for automatic machines like grocery store self check out, gas pumps, or where I swipe the card and sign a little POS device. Cash where they might want to walk away with my card, and are left with a slip of paper with scribbles on it for tips. Even at places where you trust the servers, that shit gets misplaced and manipulated or used for whatever. Plus, some restaurants have totally fucked up networks and your card data doesn't go where it needs to go safely. Stop using a debit card, carry cash enough to get you through a day or two. What if the power is out or the financial handling networks go down? You are going to end up begging for food or water on the way home from work.
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This is what I usually do. I got a server fired for it once, and when I was a manager at Applebee's it was policy to fire anyone caught doing that. View Quote View All Quotes View All Quotes Quoted:
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Leave the tip in cash, mark through the line for tip on the receipt. Problem solved. This is what I usually do. I got a server fired for it once, and when I was a manager at Applebee's it was policy to fire anyone caught doing that. nice.... only time it ever happened to me was at Applebees paid with card and did a cash tip.... a really good tip also, thats the part that really got me lol the lady added herself a $20 tip on a $30 meal we were traveling so I called the manager when I found it wanted to give us some coupons or vouchers or whatever got the impression that the Manager more than likely was in on it. even made excuses for the girl |
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Quoted: Hmmmmm . . . I think I know what happened. Last night my wife and another couple and I went to Red Lobster. The girl did a very good job for us, the bill was $58.78, and I tipped $15--using a debit card. Today the bank shows a charge for $58.78. My girl got stiffed (I will take care of it), and you got charged for the tip, but only a little at a time, apparently hoping you wouldn't notice. View Quote |
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I had this happen once.Dinner for me and my wife with tip came to 115.20,server decided to give himself an extra $30 tip to make the final bill 145.20. When I called the restaraunt the manager was not on site,that night the restaraunt had burned to the ground.....Karma its a bitch. I called the credit card company and disputed the charge ,the credit card company refunded my entire charge.I called the CC company back to say that the charge should of been 115.20 not 145.20. The phone rep said she would take care of it....I never saw the charge again.Oh well I tried. I had nothing to do with the fire,just a coincidence. View Quote Office Space? |
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Cash is king. Some stores have varying policies when it comes to tip reporting. When I was a waiter I made less than minimum but got to keep all of my tips and my manager only reported that I made enough to get to min wage. The next manager wanted to know every dime and reported it as such. Some managers institute a shared tip policy where everything goes in the pot and is split. .
Maybe you got charged the fee for using your card? |
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Some POS systems run the "amount" and not the tip. The tip is processed later. My CC charges for haircuts are always like this. $25 for the service at the end of the day, then a week later retracted and the $25 plus $7 tip taken out when the slips are actually processed. (I am a good tipper.) View Quote View All Quotes View All Quotes Quoted:
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Hmmmmm . . . I think I know what happened. Last night my wife and another couple and I went to Red Lobster. The girl did a very good job for us, the bill was $58.78, and I tipped $15--using a debit card. Today the bank shows a charge for $58.78. My girl got stiffed (I will take care of it), and you got charged for the tip, but only a little at a time, apparently hoping you wouldn't notice. I just called and found out you are correct. The manager said the tip will be processed separately, but they do show it in their system. No more debit card for me! |
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I had this happen once.Dinner for me and my wife with tip came to 115.20,server decided to give himself an extra $30 tip to make the final bill 145.20. When I called the restaraunt the manager was not on site,that night the restaraunt had burned to the ground.....Karma its a bitch. I called the credit card company and disputed the charge ,the credit card company refunded my entire charge.I called the CC company back to say that the charge should of been 115.20 not 145.20. The phone rep said she would take care of it....I never saw the charge again.Oh well I tried. I had nothing to do with the fire,just a coincidence. Office Space? No just real life,fires happen its a imperfect world. |
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Maybe you shouldn't have told your daughter she can't get that toy because the restaurant overcharged you. http://bbsimg.ngfiles.com/1/21871000/ngbbs4ca8ddb442212.jpg View Quote View All Quotes View All Quotes Quoted:
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I had this happen once.Dinner for me and my wife with tip came to 115.20,server decided to give himself an extra $30 tip to make the final bill 145.20. When I called the restaraunt the manager was not on site,that night the restaraunt had burned to the ground.....Karma its a bitch. I called the credit card company and disputed the charge ,the credit card company refunded my entire charge.I called the CC company back to say that the charge should of been 115.20 not 145.20. The phone rep said she would take care of it....I never saw the charge again.Oh well I tried. I had nothing to do with the fire,just a coincidence. Maybe you shouldn't have told your daughter she can't get that toy because the restaurant overcharged you. http://bbsimg.ngfiles.com/1/21871000/ngbbs4ca8ddb442212.jpg thats a little creepy. |
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Credit cards make Dave Ramsey cry.
Why do you hate Dave Ramsey? |
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So far this has never happened to me, but I always watch it closely.
As far as tipping with cash...it's all the same. If you write in a tip on a card transaction they'll often just pull the cash out of the drawer when they ring it up. Dated a girl who waitressed and said people would steal cash tips left on tables all the time. Sometimes it's customers, sometimes other waitress/busboy. They preferred the trackability of the write-in card transactions. |
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So far this has never happened to me, but I always watch it closely. As far as tipping with cash...it's all the same. If you write in a tip on a card transaction they'll often just pull the cash out of the drawer when they ring it up. Dated a girl who waitressed and said people would steal cash tips left on tables all the time. Sometimes it's customers, sometimes other waitress/busboy. They preferred the trackability of the write-in card transactions. View Quote I've seen it happen (stopped it), so it's a little "thing" with my wife and I that she always shags down the waitress and personally hands the tip to her. It is always appreciated. |
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STOP! stop ! THE INSANITY OF LOGIC IS DEBILITATING.! View Quote View All Quotes View All Quotes Quoted:
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Call them. Immediately speak to a manager. He will investigate, and if they're honest he'll probably refund your whole meal to keep you from notifying the police or the press. Then you get a lot more than 70 cents back and you used zero gas. Fucking phones, how do they work? STOP! stop ! THE INSANITY OF LOGIC IS DEBILITATING.! LOL TTPNI (These Two Posts Nailed It) Perhaps the OP should reconsider where he eats? |
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I've seen it happen (stopped it), so it's a little "thing" with my wife and I that she always shags down the waitress and personally hands the tip to her. It is always appreciated. View Quote View All Quotes View All Quotes Quoted:
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So far this has never happened to me, but I always watch it closely. As far as tipping with cash...it's all the same. If you write in a tip on a card transaction they'll often just pull the cash out of the drawer when they ring it up. Dated a girl who waitressed and said people would steal cash tips left on tables all the time. Sometimes it's customers, sometimes other waitress/busboy. They preferred the trackability of the write-in card transactions. I've seen it happen (stopped it), so it's a little "thing" with my wife and I that she always shags down the waitress and personally hands the tip to her. It is always appreciated. |
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