No, I'm not mad, I'M F**KIN FUMING MAD.
Here's why.
I have severe arthritis and I have been on this mild chemo medicine for several years to slow the deteriation. Because I take this medicine, I have to get blood drawn once a month to check the levels of it along with other liver tests to make sure it doesn't kill me.
My normal Dr. retired so I had to get a different Dr. in that clinic. He re-staffed most of the employees with new, but incompetant people. After 1 1/2 years of nothing but problems, I went to a completely different clinic and aquired a new Dr..
This isn't what I'm mad at, but what I'm about to tell you is.
My second time I went in there for my monthly blood work up I ran into a problem.
The nurse calls me back there and as she was going through my chart, she tells me she can't do my blood work because she can't find an order from my specialist dated for that day.
I ask her if it's all right to call them for a replacement. "No, I don't have time for it and I'm not going to do it!"
I then explain it has to be done on that specific day of the week for medical reasons, Dr's. orders.
"So, I can't help you without the order."
I say fine, I'll take care of it myself and walk away in a slight huff.
I get out in the lobby and tell my kids it's time to go, and we leave.
I go home and call my specialist to have them fax it to that clinic.
I then call that clinic and ask for that nurse to let her know what's going on and appologise for just walking away without explaining in detail I was going to contact my specialist for her.
She gets on the phone and asks me what's with the fit.
I explain to her I was upset with the last clinic (In detail) and that I am in chronic pain due to the weather and I sort of took it out on her.
She then tells me they are no longer going to offer me health care because they don't need people like me there and it doesn't look good to other patients, they are refusing me service because of the scene I made. I explain to her politely that I made no scene and used no abusive language, etc, plus I even appologised, can't they give me another chance? She then rudely tells me off then slams the phone down on my ear.
I call back and talk to the office manager. She tells me she has to talk to the Dr. about it. I also find out the normal Dr. in that clinic I use along with his nurse are on vacation.
After about 5 minutes, she gets back on and informs me the nurse already talked to the Dr. and set it in stone, no service for me, EVER.
Can you believe that! They aren't my normal Dr. or nurse and they black balled me from the place.
I put it together and figured out why.
That nurse felt overwelmed so she didn't want to do it, and when I hurt her ego by doing it myself, she got mad and figured since I'm not their patient, but the other Dr's, who cares.
Has anyone else had a similiar experience like this?
If so, what did you do.
I do know they can legally do that because it's not the emergency room.
I'm going to try to contact my Dr. when he comes back but I don't think I can go back even if he allows me, due to the harrassment I will receive from that nasty nurse when she see's me.
I admit, I did kind of walk away in a slight huff, but I did and said nothing wrong that would cause them to black ball me.