OK so has anyone else had this issue because this is REALLY pissing me the hell off

This morning I checked my AIM buddy list only to find that it had logged off in the middle of the night.  I figured it was just a connection error or some other BS that sometimes happens.  I tried to log back in and low and behold it says password is incorrect or screen name is incorrect.  I was like WTF...so I followed the "forgot your password?" link and reset my password.  I was logged in and noticed that my buddy list was COMPLETELY gone, the only thing in there was the OFFLINE folder and that was it...even that was empty.  I added in what buddies i could remember and after 5min goes by I'm logged off again.  I tried to log in again with the new password and again it says error, invalid screen name or password.  I go through the BS of redoing my password at least another 5 times.  Each time I'm able to log in but the amount of time I can stay online is getting shorter and shorter.  Also the "You are logged on from more than one location press 1 to log off all other loctaions" message.  If I press 1 I get a confirmation that all other locations are logged off and then immediately after I get kicked off.  If I ignore it I get logged off.

After the 2nd time of that happening I thought maybe someone has my password and is logged in on my screen name.  I made up passwords that were random number and letter combinations and still that didn't work.

Next I figured it was the version of AIM I have, so I installed an older version.  No dice there either.  Same BS, except now I can't log in at all and can't reset my password because it's asking a security question I've never seen before.

I even tried creating a BS account to try to log on with and I can't even log on with that.

Any ideas of what the f^&* is going on?  I'm really getting tired of this bulls@*%.  I even tried to report a bug on their website and got a freaking error message about part of the form not being complete (it was when I hit submit).  I redid the form twice and got the same message each time.  I just said F*&% IT! and gave up.  There's no way to get ahold of anyone working for AIM or AOL anyways.  Even if I could I'm sure they'd try to sell me a service subscription to their F*%$ing POS service and then harass me when I tried to cancel my service.