Originally Posted By RBPRECISION:
Originally Posted By drjarhead:
My experience was not so good, Budam.
I got the not in stock bit, also. It was a Trijicon scope which I went ahead and ordered. Prices went up so I called and asked if they would honor the agreed upon price. I was told they would---I had come across another about the same price and wanted to make sure I didn't get squeezed.
Anyhow, almost a week later, after missing my other opportunity, they send me an email asking me to confirm my order! My order to which has been added $100!!!
Several mails back and forth and they reduce the increase to about $50. Still not bad considering the overall markup but I do expect people to honor their word. Granted this is a somewhat obsolete concept but it still means something to me. I also stared at the bottom of THEIR invoice which says: [b]all sales final[/b] Apparently that only applies to the buyer. It also seemed apparent that they were actually wanting me to cancel my order as they figured they could get more money elsewhere. I did end up canceling my order.
I am done with SableCo. YMMV.
I do not feel this is a correct representation of what happened, there are a few inconsistancies.
1. If you had placed an order, received an invoice with a price, I honor it, period.
Do I have an invoice with the initial price?
You bet your ass I do.
2. YOU CANCELLED the order, befor cancelling I was willing to give it to you AT A LOSS with last years pricing, the margins were thin then and are thin now.
No, Robert. That is not true and you know it. I have every email as well...
3. When your "other oppertunity" fell through, I put you EXACTLY back in your position in the waiting list and discounted the scope over $70.00 off of '03 pricing. THIS WOULD HAVE BEEN AT A LOSS AFTER CREDIT CARD FEES AND SHIPPING!!!!!!!
Absolutely untrue as well. I never told you my other deal fell thru and that was due to the fact that I called you and asked if you were going to honor the quoted price. I was told that you would. As a result of that conversation I let the other deal go.
I was never off the "waiting list" as far as I knew until I finally cancelled my order.
4. We honor our word but expect honor on the same level, I had NEVER taken a deposit from you on this scope.
I purchased via CC.
So the fact that you hadn't yet received actual funds from me makes the deal less binding? I am not an attorney, maybe you know something I don't.
[b]How have I acted dishonorably? Give me a break.[/b]
I regret you feel you were cheated, I have never wished a customer would cancel and buy from someone else.
I don't feel cheated. I am simply disappointed in my experiences with SableCo. There is no need for you to become angry over it. Our deal was what it was. I have simply reported it in an objective manner. A very objective manner. I could've started my own post here, or on the AR discussion or general discussion forums. Other sites I go to also. 2 deals, twice disatisfied. What do you want from me?
I'm not going to tell everyone I had great experiences when I did not.
I understand why you did what you did. So do you. Now take your lumps.