I think the two who posted in disagreement with the OP are missing the point.
Without knowing further extenuating details (such as how the OP conducted himself on the phone and in email), the way I understand his post is that he ordered an item, paid for it, and was told it would ship shortly. Then he was updated that it wasn't going to ship for another week, which would indicate that the items he purchased weren't in stock, and might not be for awhile.
Shit happens. I'm sure we've all been in the position of ordering something that's supposed to be in stock, then we find out it's not in stock after we pay for it...it's a PITA, isn't it?? And what is the determining factor of how we feel about that vendor after the transaction? I don't know about you, but for me it's how the vendor handles himself during the situation, i.e. his customer service.
And it sounds to me like customer service is what was lacking in this case, because when the OP responded that he would let the order stand and look elsewhere as a backup, he was notified that his order was not just canceled, but run through the shredder
. Oh my...the shredder.
It's one thing for a vendor to simply notify a customer that the vendor took it upon himself to cancel an order
but for the vendor to go one step further and say it's been run through the shredder seems almost vindictive.
And FWIW, I've had good transaction with Legal Transfers in the past, as have many others. But that's irrelevant, because this thread deals with one person's unsatisfactory experience, and that is what the feedback section is here for.