From what I've seen, there are two sides of this thing:
1. People who have had bad experiences with Lightfighter.
2. People that like Lightfighter, and say that people complaining about Lightfighter should shut up becasue they don't rate as highly as deploying military personnel that buy from thier showroom.
Bottom line for me is this:
If ANY retailer takes the position with me that my money is not good enough, becasue of my job title, position, or what have you, that's just fine. They will not get any of my money. Period, end of story. This holds true for ammo...It holds true for groceries. If you make my life difficult by your actions or inactions, I will not give you my buisness. Crappy customer service will not result in my buying stuff from you. Good customer service will. Customer service is just that, and, having been in customer service, I can tell you first hand that "We are too small to give good customer service" has a maximum effective range of zero.
I have worked in retail, and, am still constantly "selling" my company by my actions or inactions on a job site. I would never dream of telling my client that they wern't worthy of my attention because I had a bigger fish to fry somwhere else. There are numerous retailers I will not use, or use as a last resort, becasue of past service. I will buy whatever I can through online retailers who have the ability to provide me with prompt, cheerful customer service, and, use the others if those retailers cannot get certain items.
I have never personally ordered anything from Lightfighter, so, I will withhold judgement on that particular vendor, however, I'd seriously re-think an attitude from a retail aspect that was one of "Fuck you if you aren't AD military."