Anybody looking to purchase something from Ice Arms this is a friendly warning! I ordered one of there new Nameless uppers 12/21/13, first I was told it was in stock and ready to ship. On the 26th I was told it was built and ready to ship, after no response until the 3rd of January I was told a finicky pistol upper was putting it behind schedule. I thought this upper was in stock and ready to ship!!! The next time I herd from Ice was the 20th of January telling me the handguard had a crack in it and he was waiting for more from seekins, my upper was promised to ship that week. All this time I was sending emails and texting trying anyway possible to get info on my upper. Wednesday of this week I sent them a message that I want a refund and I have not seen one, I contacted my CC company and they instantly credited my account. This is just a Warning to the gun community about Ice Arms, I would stay away to avoid this kind of treatment and headache. I do not know how any company could do business like this!!