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Posted: 6/22/2020 1:09:37 PM EST
Quote History Originally Posted By tlandoe07: a ~6% difference in gain could be noticeable depending on the lighting conditions you're working in. It very well could make absolutely no practical difference, I just make the comment because we are talking $2k extra, and for that markup I would have much higher expectations. Just my .02 I agree. The gain should be matched best as possible. Especially with devices that don't have the ability for gain settings or adjustments. I'm pretty sure NVD is able to match the gain levels in their BNVD. They list the system gain levels on their NVD specific sheet that accompanies the mfg data records. His show system gain for each monocular as 17620/17920 which is basically the same. |
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Posted: 6/22/2020 1:27:48 PM EST
Quote History Originally Posted By tlandoe07: a ~6% difference in gain could be noticeable depending on the lighting conditions you're working in. It very well could make absolutely no practical difference, I just make the comment because we are talking $2k extra, and for that markup I would have much higher expectations. Just my .02 I think everyone that reads the forums here understands full well that the L3 filmless high fom tubes cost more than Harris/Elbit systems tubes. Just a casual glance around at numerous sites can see there is obviously a price difference, and then times TWO tubes. |
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Posted: 6/22/2020 2:20:54 PM EST
Quote History Originally Posted By sheepdog697: Got the RNVGs in. 1. TNVC 2. Quoted 14-16 weeks, ordered 3/9/2020 delivered 6/9/2020 3. Clean tubes no blems (I asked for hand select) Lp 72/72 SNR 35.5/35.2 Halo .7/.8 EBI .7/.6 Photocathode 2586/2624 4. Tnvc is solid would definitely recommend again. Talked to Sam And Jacob on the phone a couple times and they helped a lot. Now there are two of us with TNVC systems in Gary, IN... LOL. https://www.AR15.Com/media/mediaFiles/471992/6C38F78B-6229-4E61-B366-FC74ED100E8D_jpe-1454511.JPG Thanks for the business. Our L3 Unfilmed WPT's we contract with for extremely large amounts of tubes with each month continue to get better and better. We don't charge any extra for a hand select process that we all build in house, but sometimes our astronomy customers like to dice it up in the night skies for peering into thousands of light years away objects!  Thanks again for the business, where we'll continue to earn your trust with our build process and our L3 unfilmed tubes. 
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Posted: 6/22/2020 3:44:43 PM EST
Quote History Originally Posted By Lowdown3: I think everyone that reads the forums here understands full well that the L3 filmless high fom tubes cost more than Harris/Elbit systems tubes. Just a casual glance around at numerous sites can see there is obviously a price difference, and then times TWO tubes. If that's the case, I stand corrected. He didn't specify that he was buying completely different tubes than the standard fare, so I was under the assumption that everything else being the same he was paying $2k more for requested specs. |
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Posted: 6/22/2020 8:15:56 PM EST
Quote History Originally Posted By tlandoe07: If that's the case, I stand corrected. He didn't specify that he was buying completely different tubes than the standard fare, so I was under the assumption that everything else being the same he was paying $2k more for requested specs. No sir, completely different tube style and manufacturer, hence the price difference. Had nothing to do with requested specs. Thanks for the post
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PA, USA
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Posted: 6/24/2020 7:44:03 AM EST
Looks like about a $500 price bump for DTNVS over DTNVG. This was the first vendor I’ve seen list them - https://nvincorporated.com/product/actinblack-dtnvs/
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Posted: 6/24/2020 8:59:54 AM EST
Well shit... You just had to go and bring up DTNVS...
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Posted: 6/24/2020 9:01:21 AM EST
Quote History Originally Posted By jwramp: Looks like about a $500 price bump for DTNVS over DTNVG. This was the first vendor I’ve seen list them - https://nvincorporated.com/product/actinblack-dtnvs/ That's extremely reasonable. I am pleasantly surprised. Might buy one |
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USA
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Posted: 6/24/2020 5:32:26 PM EST
JRH HP+ GP
Drop shipped from NVD within a few days of ordering, took about a week to arrive after that. PVS-14 - Thin Filmed\Elbit PCS 2375 Halo .88 EBI 0.4 65K 64 LP/mm SNR 27 Tube has a blem in zone 2, was told it was just shading or to send it back so they can look at it (it's not shading.) Still trying to decide if it is worth the hassle\shipping time\replacement. |
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Posted: 6/24/2020 6:30:28 PM EST
PM sent.
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Posted: 6/24/2020 6:50:48 PM EST
Quote History Originally Posted By drywall5: Well shit... You just had to go and bring up DTNVS... Not available just yet. Our own Sam has been testing a set for awhile now. He's had several TNVC instagram live segments show and telling. Gonna get very interesting when those hit the market along with a few other things... 
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Posted: 6/25/2020 10:44:28 AM EST
TNVC
Ordered: 5/1/20 Estimated Lead Time: 6 weeks (6/12/20) Delivery Date: Currently at nearly 8 weeks out. I emailed TNVC and they said they’re waiting on a supplier, could be a few more weeks. Today, they found what they needed to and sent me an email saying they got the part and is shipping my order out soon. Jacob at TNVC has been a big help and even sent me my spec sheet while I wait. This is an L3 filmed Gen3 Green PVS14 Photocathode Sensitivity: 2503uA/lm EBI: 2.1 x10-11 phot SNR: 27.4 Center Resolution: 64lp/mm Halo: 0.94mm Spot Sizes: Zone 1 = 0 Zone 2 = 0 Zone 3 = 0 This is my first night vision device. I’m super pumped to see through it! |
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Posted: 6/25/2020 4:31:32 PM EST
[Last Edit: 6/25/2020 4:34:23 PM EST by TNVC]
Quote HistoryOriginally Posted By x_red_beard_x: TNVC Ordered: 5/1/20 Estimated Lead Time: 6 weeks (6/12/20) Delivery Date: Currently at nearly 8 weeks out. I emailed TNVC and they said they’re waiting on a supplier, could be a few more weeks. Today, they found what they needed to and sent me an email saying they got the part and is shipping my order out soon. Jacob at TNVC has been a big help and even sent me my spec sheet while I wait. This is an L3 filmed Gen3 Green PVS14 Photocathode Sensitivity: 2503uA/lm EBI: 2.1 x10-11 phot SNR: 27.4 Center Resolution: 64lp/mm Halo: 0.94mm Spot Sizes: Zone 1 = 0 Zone 2 = 0 Zone 3 = 0 This is my first night vision device. I’m super pumped to see through it! Thank you for the order, you will enjoy the L3 tube! It's also a plus when you get to work with our build Manager. As you know everything is built in-house and ANY inspections or repairs does not have to go to a 3rd party, it's all completed as a one stop experience in that unlikely event something has to be looked at. |
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USA
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Posted: 6/28/2020 6:35:25 AM EST
[Last Edit: 6/28/2020 6:46:58 AM EST by PNWPatriot]
   This is the customer service you will get from JRH. For the record...if you make $30 an hour, it will take you two and a half weeks of hard earned wages, before taxes, to buy a $2900 NVG mono from JRH. I can't imagine folks wanting to get into the game making less. You get a unit that has a defect? Too bad. Get over it. It will take them about 20 seconds to tell you it is your fault. That you are seeing things. This conversation has been going on for two months between Robert and I, and I am over it. Robert makes a $400 commission on NVD built units. He doesn't do anything but sell them, and NVD does a drop ship. I have the statements to back that up. Horrible businessman, and buyer beware. I had issues with my GP HP+ in late April...it took posting here to actually get a response, and these are only the latest of those replies. Two months later, and possibly getting my money back, for a unit with blems. Based on what they find out "benching" it. I am just about ready to send it to another business to have them take pictures through the tube....because there is obviously a defect\blem. Because JRH\Robert couldn't see them in my pictures and the videos below...it doesn't exist. You be the judge. Site sponsor? Just....don't. https://www.youtube.com/watch?v=Cc3cpvnibp8 2 oclock. Zone 2. https://www.youtube.com/watch?v=LeUptuaUuxM 4 oclock. Same line. |
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Posted: 6/28/2020 7:31:11 AM EST
Quote History Originally Posted By PNWPatriot: https://i.ibb.co/NLbtjR5/Annotation-2020-06-28-040214-3.jpg https://i.ibb.co/4TZY6Kt/Annotation-2020-06-28-040214-2.jpg https://i.ibb.co/DVkTq8Z/Annotation-2020-06-28-040214.jpg This is the customer service you will get from JRH. For the record...if you make $30 an hour, it will take you two and a half weeks of hard earned wages, before taxes, to buy a $2900 NVG mono from JRH. I can't imagine folks wanting to get into the game making less. You get a unit that has a defect? Too bad. Get over it. It will take them about 20 seconds to tell you it is your fault. That you are seeing things. This conversation has been going on for two months between Robert and I, and I am over it. Robert makes a $400 commission on NVD built units. He doesn't do anything but sell them, and NVD does a drop ship. I have the statements to back that up. Horrible businessman, and buyer beware. I had issues with my GP HP+ in late April...it took posting here to actually get a response, and these are only the latest of those replies. Two months later, and possibly getting my money back, for a unit with blems. Based on what they find out "benching" it. I am just about ready to send it to another business to have them take pictures through the tube....because there is obviously a defect\blem. Because JRH\Robert couldn't see them in my pictures and the videos below...it doesn't exist. You be the judge. Site sponsor? Just....don't. https://www.youtube.com/watch?v=Cc3cpvnibp8 2 oclock. Zone 2. https://www.youtube.com/watch?v=LeUptuaUuxM 4 oclock. Same line. I’m not defending Robert or anything but honestly I cannot see what you are referring to in your videos when I watch them on a smart phone, I will jump on a computer and take a look later. |
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Posted: 6/28/2020 7:43:20 AM EST
[Last Edit: 6/28/2020 7:48:05 AM EST by Synyster06Gates]
Quote HistoryOriginally Posted By TNVC_Sam: I’m not defending Robert or anything but honestly I cannot see what you are referring to in your videos when I watch them on a smart phone, I will jump on a computer and take a look later. +1. I don't really see anything, and I'm on a computer already. I see an small "shaded" area, but it's translucent and still produces an image. Almost looks like the IR indicator that all PVS7s make. I assume you're talking about this? Looks like it could be a finger print on the IIT or even on the glass. That's not a typical "blem" which is a black spot that isn't going to produce an image. That IIT is working just fine. Also I hate seeing only one side of the email conversation and then talking about customer service. We have no idea what was said TO him. Customers can be incredibly demanding - even if their assertions are invalid. I've seen Robert bend over backwards for people. It's also well known he drop ships from NVD.  |
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Posted: 6/28/2020 9:18:58 AM EST
Quote History Originally Posted By PNWPatriot: https://i.ibb.co/NLbtjR5/Annotation-2020-06-28-040214-3.jpg https://i.ibb.co/4TZY6Kt/Annotation-2020-06-28-040214-2.jpg https://i.ibb.co/DVkTq8Z/Annotation-2020-06-28-040214.jpg This is the customer service you will get from JRH. For the record...if you make $30 an hour, it will take you two and a half weeks of hard earned wages, before taxes, to buy a $2900 NVG mono from JRH. I can't imagine folks wanting to get into the game making less. You get a unit that has a defect? Too bad. Get over it. It will take them about 20 seconds to tell you it is your fault. That you are seeing things. This conversation has been going on for two months between Robert and I, and I am over it. Robert makes a $400 commission on NVD built units. He doesn't do anything but sell them, and NVD does a drop ship. I have the statements to back that up. Horrible businessman, and buyer beware. I had issues with my GP HP+ in late April...it took posting here to actually get a response, and these are only the latest of those replies. Two months later, and possibly getting my money back, for a unit with blems. Based on what they find out "benching" it. I am just about ready to send it to another business to have them take pictures through the tube....because there is obviously a defect\blem. Because JRH\Robert couldn't see them in my pictures and the videos below...it doesn't exist. You be the judge. Site sponsor? Just....don't. https://www.youtube.com/watch?v=Cc3cpvnibp8 2 oclock. Zone 2. https://www.youtube.com/watch?v=LeUptuaUuxM 4 oclock. Same line. I can just barely make out a small “smudge”. I’ve got worse from floaters in my eyes. This seems to be a misalignment of expectations with the reality of NV devices. |
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Posted: 6/28/2020 11:06:00 AM EST
Quote History Originally Posted By PNWPatriot: https://i.ibb.co/NLbtjR5/Annotation-2020-06-28-040214-3.jpg https://i.ibb.co/4TZY6Kt/Annotation-2020-06-28-040214-2.jpg https://i.ibb.co/DVkTq8Z/Annotation-2020-06-28-040214.jpg This is the customer service you will get from JRH. For the record...if you make $30 an hour, it will take you two and a half weeks of hard earned wages, before taxes, to buy a $2900 NVG mono from JRH. I can't imagine folks wanting to get into the game making less. You get a unit that has a defect? Too bad. Get over it. It will take them about 20 seconds to tell you it is your fault. That you are seeing things. This conversation has been going on for two months between Robert and I, and I am over it. Robert makes a $400 commission on NVD built units. He doesn't do anything but sell them, and NVD does a drop ship. I have the statements to back that up. Horrible businessman, and buyer beware. I had issues with my GP HP+ in late April...it took posting here to actually get a response, and these are only the latest of those replies. Two months later, and possibly getting my money back, for a unit with blems. Based on what they find out "benching" it. I am just about ready to send it to another business to have them take pictures through the tube....because there is obviously a defect\blem. Because JRH\Robert couldn't see them in my pictures and the videos below...it doesn't exist. You be the judge. Site sponsor? Just....don't. https://www.youtube.com/watch?v=Cc3cpvnibp8 2 oclock. Zone 2. https://www.youtube.com/watch?v=LeUptuaUuxM 4 oclock. Same line. Although seeing it firsthand is better, from the 2nd video it looks like it is shading, which as others have said is common. It won't affect the life or performance of the tube. I've had tubes with worse and under use it usually becomes unnoticeable or barely noticeable. It's probably worth it to send to NVD, because if it is a smudge or something like that, then it's an easy fix. |
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USA
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Posted: 6/28/2020 11:11:00 AM EST
[Last Edit: 6/28/2020 11:17:48 AM EST by Heineken]
Quote HistoryOriginally Posted By soncorn: I can just barely make out a small “smudge”. I’ve got worse from floaters in my eyes. This seems to be a misalignment of expectations with the reality of NV devices. Quote HistoryOriginally Posted By soncorn: Originally Posted By PNWPatriot: https://i.ibb.co/NLbtjR5/Annotation-2020-06-28-040214-3.jpg https://i.ibb.co/4TZY6Kt/Annotation-2020-06-28-040214-2.jpg https://i.ibb.co/DVkTq8Z/Annotation-2020-06-28-040214.jpg This is the customer service you will get from JRH. For the record...if you make $30 an hour, it will take you two and a half weeks of hard earned wages, before taxes, to buy a $2900 NVG mono from JRH. I can't imagine folks wanting to get into the game making less. You get a unit that has a defect? Too bad. Get over it. It will take them about 20 seconds to tell you it is your fault. That you are seeing things. This conversation has been going on for two months between Robert and I, and I am over it. Robert makes a $400 commission on NVD built units. He doesn't do anything but sell them, and NVD does a drop ship. I have the statements to back that up. Horrible businessman, and buyer beware. I had issues with my GP HP+ in late April...it took posting here to actually get a response, and these are only the latest of those replies. Two months later, and possibly getting my money back, for a unit with blems. Based on what they find out "benching" it. I am just about ready to send it to another business to have them take pictures through the tube....because there is obviously a defect\blem. Because JRH\Robert couldn't see them in my pictures and the videos below...it doesn't exist. You be the judge. Site sponsor? Just....don't. https://www.youtube.com/watch?v=Cc3cpvnibp8 2 oclock. Zone 2. https://www.youtube.com/watch?v=LeUptuaUuxM 4 oclock. Same line. I can just barely make out a small “smudge”. I’ve got worse from floaters in my eyes. This seems to be a misalignment of expectations with the reality of NV devices. I have to agree with this. The majority of tubes are going to have some kind of small defect that does not effect performance. The only way you are going to get a "perfect" tube is paying more on the hogh end of average price and/or wating on a list. Some vendors for example...might not have the lowest price, but they also have more stringent min specs on the tubes they get. For my min specs I wanted I have to wait longer it is just how it goes. Once you are out using it, moving around, etc your not even going to notice that. Also... they offered to let you send it back and refund you even though you have had it for weeks... i mean what more do you want? |
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Posted: 6/28/2020 12:02:45 PM EST
Quote History Originally Posted By Heineken: I have to agree with this. The majority of tubes are going to have some kind of small defect that does not effect performance. The only way you are going to get a "perfect" tube is paying more on the hogh end of average price and/or wating on a list. Some vendors for example...might not have the lowest price, but they also have more stringent min specs on the tubes they get. For my min specs I wanted I have to wait longer it is just how it goes. Once you are out using it, moving around, etc your not even going to notice that. Also... they offered to let you send it back and refund you even though you have had it for weeks... i mean what more do you want? Agreed on last part. What does he desire as an outcome? |
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Posted: 6/28/2020 12:17:28 PM EST
Quote History Originally Posted By PNWPatriot: https://i.ibb.co/NLbtjR5/Annotation-2020-06-28-040214-3.jpg https://i.ibb.co/4TZY6Kt/Annotation-2020-06-28-040214-2.jpg https://i.ibb.co/DVkTq8Z/Annotation-2020-06-28-040214.jpg This is the customer service you will get from JRH. For the record...if you make $30 an hour, it will take you two and a half weeks of hard earned wages, before taxes, to buy a $2900 NVG mono from JRH. I can't imagine folks wanting to get into the game making less. You get a unit that has a defect? Too bad. Get over it. It will take them about 20 seconds to tell you it is your fault. That you are seeing things. This conversation has been going on for two months between Robert and I, and I am over it. Robert makes a $400 commission on NVD built units. He doesn't do anything but sell them, and NVD does a drop ship. I have the statements to back that up. Horrible businessman, and buyer beware. I had issues with my GP HP+ in late April...it took posting here to actually get a response, and these are only the latest of those replies. Two months later, and possibly getting my money back, for a unit with blems. Based on what they find out "benching" it. I am just about ready to send it to another business to have them take pictures through the tube....because there is obviously a defect\blem. Because JRH\Robert couldn't see them in my pictures and the videos below...it doesn't exist. You be the judge. Site sponsor? Just....don't. https://www.youtube.com/watch?v=Cc3cpvnibp8 2 oclock. Zone 2. https://www.youtube.com/watch?v=LeUptuaUuxM 4 oclock. Same line. Just my opinion, but it seems he offered multiple times to make it right. I had two of his units, one was phenomenal, and one had to go back to the factory. He went above and beyond to try to make sure I was satisfied with my purchase. The ‘perfect’ tube hardly exists, and every tube will have its little quirks. Like him or not, I’ve always seen him do right by whoever he’s dealing with. If the units working and you’re unhappy with it, shoot it back to him. |
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Posted: 6/28/2020 12:32:06 PM EST
Quote History Originally Posted By PNWPatriot: https://i.ibb.co/NLbtjR5/Annotation-2020-06-28-040214-3.jpg https://i.ibb.co/4TZY6Kt/Annotation-2020-06-28-040214-2.jpg https://i.ibb.co/DVkTq8Z/Annotation-2020-06-28-040214.jpg This is the customer service you will get from JRH. For the record...if you make $30 an hour, it will take you two and a half weeks of hard earned wages, before taxes, to buy a $2900 NVG mono from JRH. I can't imagine folks wanting to get into the game making less. You get a unit that has a defect? Too bad. Get over it. It will take them about 20 seconds to tell you it is your fault. That you are seeing things. This conversation has been going on for two months between Robert and I, and I am over it. Robert makes a $400 commission on NVD built units. He doesn't do anything but sell them, and NVD does a drop ship. I have the statements to back that up. Horrible businessman, and buyer beware. I had issues with my GP HP+ in late April...it took posting here to actually get a response, and these are only the latest of those replies. Two months later, and possibly getting my money back, for a unit with blems. Based on what they find out "benching" it. I am just about ready to send it to another business to have them take pictures through the tube....because there is obviously a defect\blem. Because JRH\Robert couldn't see them in my pictures and the videos below...it doesn't exist. You be the judge. Site sponsor? Just....don't. https://www.youtube.com/watch?v=Cc3cpvnibp8 2 oclock. Zone 2. https://www.youtube.com/watch?v=LeUptuaUuxM 4 oclock. Same line. This customer emailed several dozen emails with questions that were all answered before ordering, all had to do with WP tubes. After a few weeks he called and ordered a GP unit evidently due to shorter lead time. He was charged and shipped within a few days. He received the unit and reported this small area of shading that customer called a blem. I responded to every email in a very timely manner and forwarded the pic to others to get their opinion as well. Multiple times I offered to get the unit checked out. For the record I never once told the customer he was “seeing things” or that it was “his fault” and the emails I have reviewed again today bear that out. I may reply to an email in “20 seconds” but the customer was never told he was “seeing things” or it was “his fault.” I simply told the customer- as many others of you have now done- that I could not see the “line” which he referred to- AND offered to get it checked out regardless. May 4th was the last email/communication from him- which was replied to by me. Then he posted his first post in this thread on the 24th of June. Seeing a possible issue for a customer I IMMEDIATELY PM’ed him and before getting a reply started searching my emails for him. He replied with a different email address that he used for the order and I once again began trying to figure this out with him. So it’s not like we have been discussing this for “two months”. Yet the customer has been in possession of the unit and using it since late April. The other day during our email communications I realized this customer had unrealistic expectations of Night vision and offered him a refund upon getting the unit checked out to be sure it wasn’t tampered with. Because we don’t sell used night vision- I offered to personally buy the unit back from him and use it as a loaner during NV classes. To that I received no reply from the customer until I saw his post today. Even after this I am maintaining my offer of refunding this customer. |
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Posted: 6/28/2020 12:41:38 PM EST
[Last Edit: 6/28/2020 12:42:14 PM EST by westernhaikus1]
Yeah I’m gonna have to side with Robert on this one. Seems like he did a good job trying to make things right in a situation where he is hardly to be faulted in the first place. Nobody wants a tube with ANY cosmetic defect yet they also don’t want to pay top dollar for those very tubes. As a vendor all you can do is grin and bear it, take the hit on any costs to keep the customer happy, and it would appear this is what was done. Robert’s reputation would also back up the other side to the story which wasn’t presented originally (go figure).
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Posted: 6/28/2020 1:40:43 PM EST
Sounds like buyer's remorse for not getting WP.
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USA
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Posted: 6/28/2020 3:57:37 PM EST
It's something in the tube itself and\or on the intensifier itself. When you turn the tube off its axis, and look through it, you can see it is the middle of the unit. It is a line, with hundreds of small lines coming out of it in a perpendicular pattern, like the intensifier or something inside the unit is scratched. Next to it, are hundreds of small black "blems."
It is definitely a fault inside the unit, and not a scratch on either lens. I just can't get a cell phone camera or DSLR to make it out, but with the eye it is there and not difficult to focus on. |
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Posted: 6/28/2020 4:00:12 PM EST
Quote History Originally Posted By PNWPatriot: It's something in the tube itself and\or on the intensifier itself. When you turn the tube off its axis, and look through it, you can see it is the middle of the unit. It is a line, with hundreds of small lines coming out of it in a perpendicular pattern, like the intensifier or something inside the unit is scratched. Next to it, are hundreds of small black "blems." It is definitely a fault inside the unit, and not a scratch on either lens. I just can't get a cell phone camera or DSLR to make it out, but with the eye it is there and not difficult to focus on. Sounds Iike a finger print on the intensifier. Send it in. He’s offered to have it looked at. I’m not sure what more you want |
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Posted: 6/29/2020 8:30:47 AM EST
[Last Edit: 6/29/2020 8:32:53 AM EST by sheepdog697]
Quote HistoryOriginally Posted By PNWPatriot: https://i.ibb.co/NLbtjR5/Annotation-2020-06-28-040214-3.jpg https://i.ibb.co/4TZY6Kt/Annotation-2020-06-28-040214-2.jpg https://i.ibb.co/DVkTq8Z/Annotation-2020-06-28-040214.jpg This is the customer service you will get from JRH. For the record...if you make $30 an hour, it will take you two and a half weeks of hard earned wages, before taxes, to buy a $2900 NVG mono from JRH. I can't imagine folks wanting to get into the game making less. You get a unit that has a defect? Too bad. Get over it. It will take them about 20 seconds to tell you it is your fault. That you are seeing things. This conversation has been going on for two months between Robert and I, and I am over it. Robert makes a $400 commission on NVD built units. He doesn't do anything but sell them, and NVD does a drop ship. I have the statements to back that up. Horrible businessman, and buyer beware. I had issues with my GP HP+ in late April...it took posting here to actually get a response, and these are only the latest of those replies. Two months later, and possibly getting my money back, for a unit with blems. Based on what they find out "benching" it. I am just about ready to send it to another business to have them take pictures through the tube....because there is obviously a defect\blem. Because JRH\Robert couldn't see them in my pictures and the videos below...it doesn't exist. You be the judge. Site sponsor? Just....don't. https://www.youtube.com/watch?v=Cc3cpvnibp8 2 oclock. Zone 2. https://www.youtube.com/watch?v=LeUptuaUuxM 4 oclock. Same line. HUH? Lol dude it’s analog night vision.... what are your expectations? That tube looks fine, much better than others I have seen. |
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Posted: 6/29/2020 9:22:03 AM EST
BNVD through JRH Enterprises. Quoted 4-6. In my hands right at the 4 week mark, and that was with the shipping company dropping the ball for a day or two for COVID/riots
Thin film WP Elbits Photocade 2261/2256 Halo .98/.97 EBI .49/1.3 Res 64/64 SNR 29.1/29.1 I think those are all the important specs This damn thing is amazeballs. Took me nearly a week searching for any imperfections to find a few pin pricks in any of the tubes. In real use you cannot see a single one and they are amazingly clear and sharp. Buy through JRH with confidence    
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Posted: 6/29/2020 7:54:04 PM EST
Quote History Originally Posted By chase45: BNVD through JRH Enterprises. Quoted 4-6. In my hands right at the 4 week mark, and that was with the shipping company dropping the ball for a day or two for COVID/riots Thin film WP Elbits Photocade 2261/2256 Halo .98/.97 EBI .49/1.3 Res 64/64 SNR 29.1/29.1 I think those are all the important specs This damn thing is amazeballs. Took me nearly a week searching for any imperfections to find a few pin pricks in any of the tubes. In real use you cannot see a single one and they are amazingly clear and sharp. Buy through JRH with confidence https://i.imgur.com/A873v41h.jpg https://i.imgur.com/kU3uExph.jpg https://i.imgur.com/mUcuKoPh.jpg https://i.imgur.com/yzCLbJrh.jpg Those are some clear tubes. Did you grab these when they were on sale? |
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Posted: 6/29/2020 8:08:40 PM EST
Quote History Originally Posted By Lowdown3: This customer emailed several dozen emails with questions that were all answered before ordering, all had to do with WP tubes. After a few weeks he called and ordered a GP unit evidently due to shorter lead time. He was charged and shipped within a few days. He received the unit and reported this small area of shading that customer called a blem. I responded to every email in a very timely manner and forwarded the pic to others to get their opinion as well. Multiple times I offered to get the unit checked out. For the record I never once told the customer he was “seeing things” or that it was “his fault” and the emails I have reviewed again today bear that out. I may reply to an email in “20 seconds” but the customer was never told he was “seeing things” or it was “his fault.” I simply told the customer- as many others of you have now done- that I could not see the “line” which he referred to- AND offered to get it checked out regardless. May 4th was the last email/communication from him- which was replied to by me. Then he posted his first post in this thread on the 24th of June. Seeing a possible issue for a customer I IMMEDIATELY PM’ed him and before getting a reply started searching my emails for him. He replied with a different email address that he used for the order and I once again began trying to figure this out with him. So it’s not like we have been discussing this for “two months”. Yet the customer has been in possession of the unit and using it since late April. The other day during our email communications I realized this customer had unrealistic expectations of Night vision and offered him a refund upon getting the unit checked out to be sure it wasn’t tampered with. Because we don’t sell used night vision- I offered to personally buy the unit back from him and use it as a loaner during NV classes. To that I received no reply from the customer until I saw his post today. Even after this I am maintaining my offer of refunding this customer. Wow, I often pity those in the retail world - sometimes there is just no pleasing people. He has no gripe if he was offered a full refund. |
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USA
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Posted: 6/29/2020 9:29:18 PM EST
Quote History Originally Posted By sheepdog697: Those are some clear tubes. Did you grab these when they were on sale? Mine are basically identical in look and specs and I got mine around the same time, so we probably ordered around the same time. Mine were ordered on sale for $7,900. |
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USA
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Posted: 6/30/2020 12:00:38 PM EST
Quote History Originally Posted By sheepdog697: HUH? Lol dude it’s analog night vision.... what are your expectations? That tube looks fine, much better than others I have seen. +1 that tube looks clean to me. that "shading" around the edges is normal, think of it like a rifle scope when your eye is outside the eyebox. same thing with night vision. used to bug me with a rhino 1 mount and J arm until I got a mount that would adjust IPD. I guess my eyes are "off" a little  never bought anything from JRH, but I think offering a full refund is above and beyond as far as service goes. |
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Posted: 6/30/2020 9:08:57 PM EST
Quote History Originally Posted By NighthawkCx: Mine are basically identical in look and specs and I got mine around the same time, so we probably ordered around the same time. Mine were ordered on sale for $7,900. Very nice, that’s a pretty reasonable price for good specs, white, and articulation. |
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USA
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Posted: 7/4/2020 4:53:13 AM EST
[Last Edit: 7/4/2020 5:10:40 AM EST by PNWPatriot]
Quote HistoryOriginally Posted By rcoers: Wow, I often pity those in the retail world - sometimes there is just no pleasing people. He has no gripe if he was offered a full refund. I have no gripe other than it took two months after a "few" emails, for them to offer a solution. I paid for no blems in zone 1 and 2, and I got one. It's a mechanical issue\something in the intensifier\a scratch or fault in manufacture. The HP+ specs on the NVD website say clearly zone 1 and 2 - no blems. That was important when I ordered. I sent my first emails the day it was delivered because I noticed it immediately when I turned it on. Really my issue is with customer service. Just because I couldn't get a decent picture of the flaw in the unit, doesn't mean it isn't an issue. Either way, they are going to take care of it, and I appreciate that. Let sleeping dogs lie. Don't be a Karen. |
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KY, USA
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Posted: 7/9/2020 12:20:19 PM EST
I ordered my BNVD-UL’s from JRH on 05/28. Just received shipping confirmation today. I’m excited to get them.
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Posted: 7/9/2020 2:03:57 PM EST
Quote History Originally Posted By r-allen: I ordered my BNVD-UL’s from JRH on 05/28. Just received shipping confirmation today. I’m excited to get them. Thank you for your business! The L3 tubes do take a little bit longer than the Harris/Elbit tubes, sorry for the short wait! |
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Posted: 7/10/2020 1:40:26 PM EST
Quote History Originally Posted By r-allen: I ordered my BNVD-UL’s from JRH on 05/28. Just received shipping confirmation today. I’m excited to get them. Nice score, thats a solid housing, and 6 weeks isnt too bad at all. If you dont mind, can you post your specs in this thread when you receive them?? |
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KY, USA
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Posted: 7/10/2020 2:05:26 PM EST
Quote History Originally Posted By sheepdog697: Nice score, thats a solid housing, and 6 weeks isnt too bad at all. If you dont mind, can you post your specs in this thread when you receive them?? Yes, will do. |
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Posted: 7/10/2020 5:22:58 PM EST
[Last Edit: 7/10/2020 5:23:51 PM EST by heron163]
Quote HistoryOriginally Posted By PNWPatriot: I have no gripe other than it took two months after a "few" emails, for them to offer a solution. I paid for no blems in zone 1 and 2, and I got one. It's a mechanical issue\something in the intensifier\a scratch or fault in manufacture. The HP+ specs on the NVD website say clearly zone 1 and 2 - no blems. That was important when I ordered. I sent my first emails the day it was delivered because I noticed it immediately when I turned it on. Really my issue is with customer service. Just because I couldn't get a decent picture of the flaw in the unit, doesn't mean it isn't an issue. Either way, they are going to take care of it, and I appreciate that. Let sleeping dogs lie. Don't be a Karen. "don't be a karen"... lol |
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Posted: 7/10/2020 7:49:14 PM EST
Quote History Originally Posted By PNWPatriot: I have no gripe other than it took two months after a "few" emails, for them to offer a solution. I paid for no blems in zone 1 and 2, and I got one. It's a mechanical issue\something in the intensifier\a scratch or fault in manufacture. The HP+ specs on the NVD website say clearly zone 1 and 2 - no blems. That was important when I ordered. I sent my first emails the day it was delivered because I noticed it immediately when I turned it on. Really my issue is with customer service. Just because I couldn't get a decent picture of the flaw in the unit, doesn't mean it isn't an issue. Either way, they are going to take care of it, and I appreciate that. Let sleeping dogs lie. Don't be a Karen. In summary the customer was shipped a unit WAY ABOVE stated specifications within a few days of ordering it, customer’s emails were responded to every time usually within minutes. We offered resolution to the “issue” even though we could not see it (neither can most of you) IMMEDIATELY upon hearing about it. Customer registered a new account here on June 2nd after stating in a previous email that he had “been a member since 2002” (I.e, a separate account) and then after I PM’ed him seeking to resolve the issue after his first post in this thread, he threatened to “leave me a bad review on arfcom” while I was offering him a refund for a unit he used for several months! Even after his straight up lies about the situation I followed through sending him an RMA for the unit. His unit arrived back late Monday, was checked out Tuesday (and found to be perfectly fine) and he was given a FULL REFUND Tuesday afternoon. He was emailed this immediately so he knows he got a full refund. |
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Posted: 7/10/2020 10:09:54 PM EST
Mod3 mono filmless WP
TNVC Photocathode 2199 EBI. 0.4 SNR. 38.9 Center Res 72 Halo. 0.8 Think at the time last year was 12week lead time and I believe it might have been a week or so longer. Very happy with it |
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Posted: 7/11/2020 11:39:17 AM EST
PVS-14 from Scott @ Nocturnality
Thin-filmed WP Elbit LSH tube Photocathode 2475 EBI. 1.1 SNR. 40.1 Center Res 76 Halo. 0.6 Wait time = In Stock / Shipped next day Fired it up last night and it's pretty damn clean I must say... Big thanks to Scott for a great buying experience! |
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Posted: 7/11/2020 2:07:48 PM EST
[Last Edit: 7/11/2020 2:27:08 PM EST by whopete89]
1. Vendor- rnvgs from Scott at Nocturnality
2. Quoted wait time vs actual wait time- shipped same day in my hands the next day 3. Specs- random selected Elbit 9800 tubes 4. Overall impression of said vendor- will definitely do business with again great guy fast communication through email.  Attached File Attached File |
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Posted: 7/11/2020 2:14:15 PM EST
[Last Edit: 7/11/2020 2:15:48 PM EST by mp_moody]
1. NGI thin film WP PVS-14 from TNVC Independence Day sale2. Ordered 07-2-20, shipped on 07-08-20 within quoted 2-4 business day window, arrived 07-10-20
3. Specs Photocathode 2268 EBI. 0.7 SNR. 22.5 Center Res 64 Halo. 0.94 4. Overall impression of vendor: Very satisfied. |
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AZ, USA
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Posted: 7/11/2020 7:41:50 PM EST
1. NGI thin film WP PVS-14 from TNVC Independence Day sale
2. Ordered 07-4-20, shipped on 07-08-20 within quoted 2-4 business day window, arrived 07-10-20 3. Specs Photocathode 2106 EBI. 1.02 SNR. 27.3 Center Res 64 Halo. 0.95 |
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USA
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Posted: 7/12/2020 2:58:16 PM EST
[Last Edit: 7/12/2020 7:53:02 PM EST by nate002]
1. Ultra Light L3 Filmless WP High FOM BNVDs from JRH Enterprises.
2. Ordered on May 14, 2020 - was told 4-6 week lead time at the time. Robert told me on June 8 about filling some big government orders right now so they were running behind. Received BNVDs on July 10, 2020. Edit: To add, I did tell Robert that I was willing to wait longer for a good set of tubes over fulfilling the order faster. 3. Specs: Left Tube: Photocathode: 2577 EBI: 0.3 SNR: 35.1 Center Resolution: 72 Halo: 0.7 FOM: 2527 Edit - Data sheet reads 0 actual blems on tube. I was reading it wrong because I could see blems/spots in the tubes themselves. I'll try to take some pics tonight to see if they'll show up. Right Tube: Photocathode: 2289 EBI: 0.2 SNR: 34.4 Center Resolution: 72 Halo: 0.7 FOM: 2477 Edit - Data sheet reads 0 actual blems on tube. I was reading it wrong because I could see blems/spots in the tubes themselves. I'll try to take some pics tonight to see if they'll show up. 4. Robert was very helpful and informative during the entire process. Great communication. I ordered a DBAL-A3 with the BNVDs and it came separately (sooner), even though Steiner was behind on production. Edit: To add, I did tell Robert that I was willing to wait longer for a good set of tubes over fulfilling the order faster. The BNVDs are amazing, clarity, resolution, everything. My only issue is all the zone 2 blems on both tubes - edit: and while the sheets may show 0 blems, I can see several while looking through them. While they are small enough that I don't notice them when walking around, they are noticeable at a standstill. But the tubes are so good otherwise, I'm torn. Unless, I'm misunderstanding what a blem is, which is very possible. I'll try to take pics and post later. May be peppering that Synyster06Gates is referring to. |
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Posted: 7/12/2020 5:20:47 PM EST
Quote History Originally Posted By nate002: 1. Ultra Light L3 Filmless WP High FOM BNVDs from JRH Enterprises. 2. Ordered on May 14, 2020 - was told 4-6 week lead time at the time. Robert told me on June 8 about filling some big government orders right now so they were running behind. Received BNVDs on July 10, 2020 3. Specs: Left Tube: Photocathode: 2577 EBI: 0.3 SNR: 35.1 Center Resolution: 72 Halo: 0.7 FOM: 2527 Zone 1: 0 blems Zone 2: 3 blems, 1 >.006-.009 and 2 >.003-.006 Zone 3: 3 blems, 1 >.006-.009 and 2 >.003-.006 Right Tube: Photocathode: 2289 EBI: 0.2 SNR: 34.4 Center Resolution: 72 Halo: 0.7 FOM: 2477 Zone 1: 0 blems Zone 2: 3 blems, 1 >.006-.009 and 2 >.003-.006 Zone 3: 3 blems, 1 >.006-.009 and 2 >.003-.006 4. Robert was very helpful and informative during the entire process. Great communication. I ordered a DBAL-A3 with the BNVDs and it came separately (sooner), even though Steiner was behind on production. The BNVDs are amazing, clarity, resolution, everything. My only issue is all the zone 2 blems on both tubes. While they are small enough that I don't notice them when walking around, they are noticeable at a standstill. But the tubes are so good otherwise, I'm torn. That’s quite a few blems. I can’t say I’d be happy with that. What tubes specification are they? 1701, 18um, 20um, etc? The EBIs are awesome though |
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Posted: 7/12/2020 7:05:28 PM EST
[Last Edit: 7/12/2020 7:23:58 PM EST by Lowdown3]
Quote HistoryOriginally Posted By nate002: 1. Ultra Light L3 Filmless WP High FOM BNVDs from JRH Enterprises. 2. Ordered on May 14, 2020 - was told 4-6 week lead time at the time. Robert told me on June 8 about filling some big government orders right now so they were running behind. Received BNVDs on July 10, 2020 3. Specs: Left Tube: Photocathode: 2577 EBI: 0.3 SNR: 35.1 Center Resolution: 72 Halo: 0.7 FOM: 2527 Zone 1: 0 blems Zone 2: 3 blems, 1 >.006-.009 and 2 >.003-.006 Zone 3: 3 blems, 1 >.006-.009 and 2 >.003-.006 Right Tube: Photocathode: 2289 EBI: 0.2 SNR: 34.4 Center Resolution: 72 Halo: 0.7 FOM: 2477 Zone 1: 0 blems Zone 2: 3 blems, 1 >.006-.009 and 2 >.003-.006 Zone 3: 3 blems, 1 >.006-.009 and 2 >.003-.006 4. Robert was very helpful and informative during the entire process. Great communication. I ordered a DBAL-A3 with the BNVDs and it came separately (sooner), even though Steiner was behind on production. The BNVDs are amazing, clarity, resolution, everything. My only issue is all the zone 2 blems on both tubes. While they are small enough that I don't notice them when walking around, they are noticeable at a standstill. But the tubes are so good otherwise, I'm torn. I just saw this been traveling all day. Tried to call you and emailed you. When you called the other day confused on the data sheet numbers I thought you said everything was good?? I answer my phone 9 to 9pm every day, give me a call back when you have a chance. Edited - pulled up your data sheet while at the hotel just now. So I think you are looking at the wrong column again- your L3 data sheet shows- Under the column titled ACTUAL- that's the one that is applicable to YOUR TUBES, it shows 0 blems of any size measured in Zone 1 2 and 3. If there was measured blems they would be listed under ACTUAL not under "limit". The "limit" column where you are looking at is what shows how much is passable. YOUR TUBES are listed under the ACTUAL columns which once again show ZERO blems of the measured sizes in ANY of the zones. So clean tubes, great specs. If the above doesn't make sense to you, take a look at your L3 data sheets again and feel free to call me back. I've tried to call you both on the number you listed on the order form as well as the number you called me July 10th at 9am when you were reading the wrong column for the other specs as well. We are never more than a phone call away if you don't understand something and need help. |
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Posted: 7/12/2020 7:25:14 PM EST
Quote History Originally Posted By Synyster06Gates: That’s quite a few blems. I can’t say I’d be happy with that. What tubes specification are they? 1701, 18um, 20um, etc? The EBIs are awesome though Quote HistoryOriginally Posted By Synyster06Gates: Originally Posted By nate002: 1. Ultra Light L3 Filmless WP High FOM BNVDs from JRH Enterprises. 2. Ordered on May 14, 2020 - was told 4-6 week lead time at the time. Robert told me on June 8 about filling some big government orders right now so they were running behind. Received BNVDs on July 10, 2020 3. Specs: Left Tube: Photocathode: 2577 EBI: 0.3 SNR: 35.1 Center Resolution: 72 Halo: 0.7 FOM: 2527 Zone 1: 0 blems Zone 2: 3 blems, 1 >.006-.009 and 2 >.003-.006 Zone 3: 3 blems, 1 >.006-.009 and 2 >.003-.006 Right Tube: Photocathode: 2289 EBI: 0.2 SNR: 34.4 Center Resolution: 72 Halo: 0.7 FOM: 2477 Zone 1: 0 blems Zone 2: 3 blems, 1 >.006-.009 and 2 >.003-.006 Zone 3: 3 blems, 1 >.006-.009 and 2 >.003-.006 4. Robert was very helpful and informative during the entire process. Great communication. I ordered a DBAL-A3 with the BNVDs and it came separately (sooner), even though Steiner was behind on production. The BNVDs are amazing, clarity, resolution, everything. My only issue is all the zone 2 blems on both tubes. While they are small enough that I don't notice them when walking around, they are noticeable at a standstill. But the tubes are so good otherwise, I'm torn. That’s quite a few blems. I can’t say I’d be happy with that. What tubes specification are they? 1701, 18um, 20um, etc? The EBIs are awesome though See my reply- he was reading the "limit" column on his data sheet, not the ACTUAL column. Not a problem just he wasn't reading the right place. It happens a lot with data sheets. |
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Posted: 7/12/2020 7:29:04 PM EST
Quote History Originally Posted By Lowdown3: See my reply- he was reading the "limit" column on his data sheet, not the ACTUAL column. Not a problem just he wasn't reading the right place. It happens a lot with data sheets. That makes more sense. He's probably seeing peppering then which is to be expected. |
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