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Posted: 3/29/2011 11:05:38 PM EDT
Put about 160 rounds through the gun today.  Fun gun to shoot and no gun related issues.  The only issue was that an HK mag just fell out of the gun when it only had one round left in it.  All the GI and P mags worked great and locked the bolt back every time they were empty.   I went over it really good when I got home and noticed two gouges on the face of the hammer.  Is this normal?
Link Posted: 3/30/2011 6:41:01 AM EDT
Congrats on the new rifle. Are the gouges on the face of the plastic hammer where it hits the firing pin?  You shuld see a mark there but not a gouge.  
Can you post a pic?  Was the gouge there prior to firing the weapon?
Link Posted: 3/30/2011 7:32:47 AM EDT
Remember, the bolt carrier group rides over the hammer every time you fire. The cocking peice on the back of you bolt carrier is making contact every time. It will become marred.
Link Posted: 3/30/2011 9:53:07 AM EDT
I guess it is more of a mark than a gouge, but it was not there earlier.  It is really two marks.  One on each side of the face of the hammer towards the top.  I know this is caused by the weapon cycling, but wanted to see if this was just a by product of having a plastic hammer or if maybe something was out of spec.  I'll try to snap a picture of it when I get some more time.

Eff it, I made time.  Here are the pics.  And they are HUGE





Link Posted: 3/30/2011 10:38:30 AM EDT
POST A PICTURE OF THE BOLT CARRIER UNDERSIDE.  That does not look good.
Link Posted: 3/30/2011 11:58:43 AM EDT
Here ya go






Link Posted: 3/30/2011 12:46:09 PM EDT
You should contact MSAR for warranty service.  

edit:  see repost below
Link Posted: 3/30/2011 12:47:14 PM EDT
The bottom runner on the bolt carrier just doesn't look quite right.

I wonder if it is sawing at the hammer as it recoils?


Edit to add: DrCoffee, beat me.
Link Posted: 3/30/2011 3:10:02 PM EDT
Thanks fellas, I'll contact MSAR and see what they say.  Is it still hard to get in touch with them over the phone?
Link Posted: 3/30/2011 6:27:33 PM EDT
It is very hard to talk to them on the phone, best bet is to fill out their form on the website and they will email you from there.
Link Posted: 4/4/2011 3:24:42 PM EDT
Just an update.  Requested an RA about 4 days ago and didnt hear anything back.  Requested another one 10 minutes ago.  Hopefully they take care of me.
Link Posted: 4/5/2011 5:34:39 AM EDT
seems like alot of finish wear for only 160 rds. that plus the chips...something aint right.
Link Posted: 4/5/2011 6:59:33 AM EDT
Quoted:
seems like alot of finish wear for only 160 rds. that plus the chips...something aint right.


Why not just call them....







Daily...







Many times daily...







Over and over and over and over and over and over and over and over and over and over and over and over and over.







Maybe they'll answer eventually.
Link Posted: 4/5/2011 3:01:18 PM EDT
Looks like I'll hold off a little longer on picking one up for myself.  Really wanted one too. Finally gave up on the 9mm and was trying do decide .223 or looking for a 6.8.  Their customer service used to be awesome from what I remember.
Link Posted: 4/5/2011 5:19:20 PM EDT
They are still doing warranty repairs, the gun still shoots great so its up to you if you want to wait, I had feeding issues in the beginning but I cleaned it and oiled it up and the issue never came back. I find the gun alot of fun to shoot, if I got another one it would be in 5.56 (.223) the 6.8 would be fun to shoot but the ammo is so expensive. Or if you could find one in 7.62x39 (my current e4).
Link Posted: 4/6/2011 7:40:36 AM EDT
JB weld, chewing gum, and a shoestring.  You'll be good to go.

PM me for a good price on chewing gum.
Link Posted: 4/6/2011 10:15:48 AM EDT
Quoted:
JB weld, chewing gum, and a shoestring.  You'll be good to go.

PM me for a good price on chewing gum.


PM sent...


Just got off the phone with Ratworx.  Chris is trying to help me out, even though I'm sure they have no real obligation to.  Gonna go shoot it some some and see if the marks get worse.  Then we'll go from there.
Link Posted: 4/7/2011 5:28:53 AM EDT
Can you post another picture of this shot?  Leave it in the same position but take the picture from the side.  It looks like there are some projections from the side of that machined rail.  My old eyes didn't catch that the first time.  I can't believe this left the factory.  You will need a new bolt carrier.



Link Posted: 4/7/2011 9:33:44 AM EDT




Quoted:

Can you post another picture of this shot? Leave it in the same position but take the picture from the side. It looks like there are some projections from the side of that machined rail. My old eyes didn't catch that the first time. I can't believe this left the factory. You will need a new bolt carrier.



http://i155.photobucket.com/albums/s295/reaper8154/P1030404.jpg



http://im1.shutterfly.com/media/47a1da26b3127ccefc9a164733aa00000030O08AZM2zN­o3cNQe3nws/cC/f%3D0/ps%3D50/r%3D0/rx%3D550/ry%3D400/




Good eye Doc!



Those protrusions are most likely what's causing the damage to each side of the hammer.



OP, sorry you have to deal with this. Hope you get it fixed soon.



Edit: They should be giving you a new hammer pack as well.
Link Posted: 4/7/2011 1:40:06 PM EDT
Got an RA number from MSAR today.  I tried to post another pic, but the camera battery is dead from little league.  I'll try to get another pic up before I send her in.  Sharp eye Doc, we'll see what they say.
Link Posted: 4/7/2011 1:44:20 PM EDT



Quoted:


Got an RA number from MSAR today.  I tried to post another pic, but the camera battery is dead from little league.  I'll try to get another pic up before I send her in.  Sharp eye Doc, we'll see what they say.


As per my experience they will take care of you in good time.



Phone contact seems to be the hardest part. Once that's out of the way it's smooth sailing.



 
Link Posted: 4/7/2011 2:13:34 PM EDT
Quoted:

Quoted:
Got an RA number from MSAR today.  I tried to post another pic, but the camera battery is dead from little league.  I'll try to get another pic up before I send her in.  Sharp eye Doc, we'll see what they say.

As per my experience they will take care of you in good time.

Phone contact seems to be the hardest part. Once that's out of the way it's smooth sailing.
 


I would have just taken the burs off the BC.

They are terrible at answering phones but will service and send it back quickly.
Link Posted: 4/27/2011 10:28:31 AM EDT
Update?  
Link Posted: 4/27/2011 10:32:19 AM EDT
Haha, eff you.  Been there for over a week and haven't heard back.  I'll be pissed if I see it on Gunbroker!
Link Posted: 4/28/2011 6:22:24 PM EDT
Quoted:
Haha, eff you.  Been there for over a week and haven't heard back.  I'll be pissed if I see it on Gunbroker!


Your rifle now smells like feet and homeless man scrotum.  I guess that means they fixed it.
Link Posted: 4/29/2011 12:57:44 PM EDT
Quoted:
Quoted:
Haha, eff you.  Been there for over a week and haven't heard back.  I'll be pissed if I see it on Gunbroker!


Your rifle now smells like feet and homeless man scrotum.  I guess that means they fixed it.


How do you know what a homeless man's scrotum smells like?

Got the E4 back and they said it was a defective hammer and replaced it.  Gonna shoot it next week and see if the gouges return.
Link Posted: 4/29/2011 1:26:40 PM EDT
Quoted:
they said it was a defective hammer and replaced it.  Gonna shoot it next week and see if the gouges return.


?? did they replace the bolt carrier?

Link Posted: 4/29/2011 1:57:27 PM EDT
Nope.  The picture is kind of deceiving, not sure if it is really out of spec.  We'll find out next week.
Link Posted: 4/29/2011 2:11:42 PM EDT


For comparison, here is a picture of mine.  If you still have those wings on yours, file them down.  You will just chew up the new hammer.



I'm shocked by how much wear your carrier has.  Mine has easily 3000+ rounds down the pipe and it looks like new.
Link Posted: 4/30/2011 10:58:42 AM EDT
TAG to check mine E4
Link Posted: 4/30/2011 11:20:06 AM EDT
Quoted:
Can you post another picture of this shot?  Leave it in the same position but take the picture from the side.  It looks like there are some projections from the side of that machined rail.  My old eyes didn't catch that the first time.  I can't believe this left the factory.  You will need a new bolt carrier.

http://i155.photobucket.com/albums/s295/reaper8154/P1030404.jpg

http://im1.shutterfly.com/media/47a1da26b3127ccefc9a164733aa00000030O08AZM2zN­o3cNQe3nws/cC/f%3D0/ps%3D50/r%3D0/rx%3D550/ry%3D400/


That bolt carrier is f###ed up!  I can't believe that made it through the QC process, oh wait, just kidding.
Link Posted: 4/30/2011 2:13:01 PM EDT
LOL.  I really dont care how it looks, as long as it functions.  Although I am kinda jealous at how well Dr coffe's looks.  I did dry fire it a few times and no marks on the hammer.  We shall see when I put about 200 rounds through it next week.
Link Posted: 4/30/2011 2:22:22 PM EDT
Dry firing won't reproduce the problem.  The damage will occur when the bolt carrier cycles after each shot, not when the hammer drops.  I'm not sure I would send my rifle back to MSAR if they couldn't care enough to replace that carrier.  Maybe talk to Ratworx and see if they can help you out.  

Good luck with it.
Link Posted: 5/1/2011 6:12:01 AM EDT
Does your rifles stock have the little black buffers on the stock rods?
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