Posted: 12/13/2013 6:41:26 AM EDT
[Last Edit: 12/13/2013 6:42:12 AM EDT by ONESIXINC]
Just a heads up... I just received the following via email.
It has been brought to our attention that the eForms system is experiencing some technical difficulties this week. In an attempt to remedy the problems we have determined that the best strategy would be to rebuild the system. We will bring the system down at NOON today for it regularly scheduled maintenance but we will keep it down until 2:00PM EST. This will allow our technical staff sufficient time to rebuild the system.
We hope that this will address problems you have been experiencing this week. It is our goal to provide you with an electronic filing system that will provide a more accurate and efficient method of submitting forms to us. The eForms technology is new to the bureau and we are learning how to optimize it to obtain the best performance for you our customers.
We appreciate your patience with us and apologize for the inconvenience.
Lenora (Lee) Alston-Williams
Industry Liasion Analyst - IT
Bureau of Alcohol, Tobacco, Firearms, & Explosives