If its in stock, they are very quick. But they won't volunteer when items
are not in stock. Ordered two A3 uppers ad recieved M4s while I specifically ordered lightweight profile 16" A3s. Called and shipped the incorrect uppers back only to be waiting now three (3) weeks for the
right uppers.
When I called after no packages the first week was told the upper shipment will be in tomorrow. Waited another 4 days and called. The upper shpment will be in by Wednesday. Waited another 4 days and called.
"We haven't forgotten about you..." is the response I get...the upper shipment should be in Wednesday
this week...
If you asked me a month ago I'd a given them high marks. Now I'm not real pleased. I've bought four complete rifles thus far and prob 3 additional uppers, along with directing three friends to RGUNS.net for either lowers, upeprs or complete rifles.....I know the margins are tight on firearms, but I suspect I've either given or directed a nice amount of profits to them.
NOTE TO DEALERS!!
If you don't have something, TELL YOUR CUSTOMER.
Then give realistic time frames for delivery. If you really
don't know when you'll get an item in stock, tell the customer that!
ps. I also realize that
things happen so I'm not going ballistic......yet.