Actually, I was trying to assemble it last night, which was after both their normal operating hours. Being the first time I've actually built an AR, I assumed it was something I was doing incorrectly and was looking for suggestions on what I was doing wrong. I've read about the quality of the Vltor and Y/M products and just figured the problem was in my methods and was hoping someone had experienced a similar issue and could give a helpful explanation last night. I called Noveske today and spoke with a very helpful guy named Joel. He was very polite and asked that I ship the receiver back. Hopefully, I should know something Friday. I'll post a follow up for anyone that may be interested.