Quoted:
So your first post on this board it to bitch about a seller, and you contacted the manufacture but not the seller? Nice jerk off move. No wonder everyone hates Californians.
Do you have a comprehension problem with reading English?
First of all, I didn't mention the seller's name despite someone here even asking who the seller was. It was never my intention to bad mouth anyone. I simply was confused as to why both kits were missing the same parts and curious if other people who purchased the same kit elsewhere also did not get those parts. For all I knew maybe those parts were no longer part of the kit, etc. I had no idea of the seller's reputation. I simply searched the Internet for the best price on the complete kits and his site came up as the one with the best price that had them in stock. I had never heard of Evil-Black-Rifles before I placed that order.
I did try to call the seller first but there was no phone number on the store web site to call, so I called VLTOR to ask why their "complete kit" did not come with those parts. VLTOR explained that the kit I received was a basic kit and it appeared that the seller added parts to create a complete kit. They told me to work it out with the seller so I emailed the seller to alert him that the parts were missing. Later I was able to find a phone number but it took a bit of searching and I left a message for E-B-R.
Is it so odd to you to ask a manufacturer a question? You've never called a manufacturer to ask about something missing in a box? Have you never seen the sheet in many boxes that say "Do not return this item to the store. Please call xxx-xxx-xxxx if any parts are missing or if you need service?" If not, you need to get out of your cave and go shopping more often.
The seller apparently ran out of stock of the complete kits, so he shipped the basic kits and added the extra parts to make them complete kits, but overlooked adding the nuts and lock plates. BFD, mistakes happen. It was nice of the seller to put together the kits rather than to just cancel the orders. Aloha didn't have to post his name here, and if he didn't, nobody would have known who the seller was. If anything, my post now serves to show that a simple mistake was made by the seller and he has promised to mail the missing parts the next day. That makes me more likely to buy from him again.
Now you can go unwad your panties and chill out knowing that I wasn't bitching about anyone.