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Posted: 9/8/2018 9:14:16 AM EDT
[Last Edit: 9/8/2018 9:15:35 AM EDT by sagillman]
Just got a new ish (to me) acog, everything looks g2g except the elevation turret doesn't click. It turns with the same amount of resistance as the windage turret only it doesn't have the auditable/tactile feel that the wind age turret does. I haven't tried to sight it in yet, the pistol its going on isn't done yet. If I send it in, will Trijicon still take care of it even though I'm not the original owner?
Link Posted: 9/8/2018 10:06:53 AM EDT
Send it in. It's fucked. They'll fix it.
Link Posted: 9/8/2018 10:47:44 AM EDT
All of my acogs have the faintest clicks. Hard to hear compaired to other scopes out there
Link Posted: 9/8/2018 3:25:57 PM EDT
Originally Posted By sagillman:
Just got a new ish (to me) acog, everything looks g2g except the elevation turret doesn't click. It turns with the same amount of resistance as the windage turret only it doesn't have the auditable/tactile feel that the wind age turret does. I haven't tried to sight it in yet, the pistol its going on isn't done yet. If I send it in, will Trijicon still take care of it even though I'm not the original owner?
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It sounds busted.
Yes Trijicon will generally fix it for you for free even if you aren't the original owner.

Unless it's a stolen military acog, then they will charge you for fixing it.
Link Posted: 9/10/2018 5:37:42 PM EDT
[Last Edit: 9/10/2018 5:39:41 PM EDT by sagillman]
I fill out the form on their website and they got back to me today with an RMA. I ship it to them tomorrow, hopefully it doesn't take forever like Leupold.
Link Posted: 9/10/2018 5:41:01 PM EDT
[Last Edit: 9/10/2018 6:00:38 PM EDT by alexfiggy]
I sent my my acog last week. today they said they fixed it and it should be on it's way back to me .
Link Posted: Yesterday 3:58:42 PM EDT
Wow! I shipped it on the 11th, they received it on the 14th and had all the internals including the tritium replaced and shipped back out on the 18th. It should be delivered Monday, I can't say enough good things about Trijicon CS.
Link Posted: Yesterday 7:11:35 PM EDT
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Originally Posted By sagillman:
Wow! I shipped it on the 11th, they received it on the 14th and had all the internals including the tritium replaced and shipped back out on the 18th. It should be delivered Monday, I can't say enough good things about Trijicon CS.
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Sometimes, for some things, this is why people "pay once, cry once."
Glad they took care of you, as pretty much everyone would suspect that's ever dealt with them.
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