Well all I can say is the first one was on the rack so I just purchased it and walked out. The second I ordered (.223 K) they called Robarms asked them if it was there and they had it in the store in less than a week. They told me that they are one of the first to get the rifles when they order them. Maybe it is because they are only about 1hr from where Robarms is in SLC or something. Some guys there are great and some are not what can I say. I know people who love the place and people that curse it. One guy I know ordered a .50 Beuwolf upper and it was a big run around that took for ever. One of the older guys that works behind the counter is a real great guy and whenever I buy something I try to buy it from him. I wish I could remeber his name so I could give it to you. I will say that the past few times I have been in the customer service has been pretty good. However if it says it is in stock on the web sight call and ask before you order because it is not always in stock when they web page says it is.