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6/25/2018 7:04:05 PM
Posted: 5/18/2018 12:35:36 PM EDT
Hey guys, i'm looking to purchase a 5.56 Ace in the next couple of days. I like to keep spare parts on hand for all of my guns and I was wondering if anyone knew if the original 5.56 Galil bolts work in the Ace? How about the Arsenal 5.56 bolts with the thick tail? Thanks
Link Posted: 5/20/2018 10:33:16 PM EDT
Call IWI, they are pretty good about support/spare parts for their products. If it’s not listed for sale I am willing to bet it will be soon.
Link Posted: 5/21/2018 11:18:31 AM EDT
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Originally Posted By victor71:
Call IWI, they are pretty good about support/spare parts for their products. If it’s not listed for sale I am willing to bet it will be soon.
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This is not true in my experience. I have contacted them several times about the broken stock on my ACE. It still has a broken stock, and I have no communications from them.
Link Posted: 5/25/2018 10:03:46 AM EDT
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Originally Posted By WebleyMKVI:

This is not true in my experience. I have contacted them several times about the broken stock on my ACE. It still has a broken stock, and I have no communications from them.
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Where/what exactly broke on it? The Ace is my current grail rifle and I finally have my pennies saved for one so I’d love to hear the complete story.
Link Posted: 5/26/2018 10:04:28 PM EDT
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Originally Posted By WebleyMKVI:
This is not true in my experience. I have contacted them several times about the broken stock on my ACE. It still has a broken stock, and I have no communications from them.
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Originally Posted By WebleyMKVI:
Originally Posted By victor71:
Call IWI, they are pretty good about support/spare parts for their products. If it’s not listed for sale I am willing to bet it will be soon.
This is not true in my experience. I have contacted them several times about the broken stock on my ACE. It still has a broken stock, and I have no communications from them.
Yes, details plz. I was under the impression their CS was good.
Link Posted: 5/27/2018 12:57:26 PM EDT
I lost a spring for my Tavor and IWI sent me a replacement immediately.

AJ
Link Posted: 6/11/2018 1:00:30 AM EDT
In my experience they don't reply to emails for shit but they do work pretty fast if you call them. I bought a 18" barrel and bolt set for my x95. Because of its bayonet lug it wouldn't work with the stock hand guard. I emailed a few times no response besides a crappy automated one that was no help. I called them and they looked through their stock for one with the appropriate cut out called me back when they found one and to get my payment and shipping info then shipped it the next day.
Link Posted: 6/14/2018 4:52:13 PM EDT
[Last Edit: 6/14/2018 4:53:29 PM EDT by N4KVE]
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Originally Posted By Kali_Refugee:
In my experience they don't reply to emails for shit but they do work pretty fast if you call them.
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This is the same with so many companies today. It seems people are too lazy to pick up the phone to make a call. When you text, there is no obligation to immediately reply to the message. But when you are on the phone with the company, they must immediately take care of you, as you are both on the phone communicating with each other. I blame this on the ease of texting with today's smart phones. Don't be lazy, just pick up the phone. GARY
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